ChurnZero
MARCH 28, 2023
Early-stage SaaS businesses tend to put most of their focus on acquiring net new customers. For a little while, customer retention is a manageable task with existing staff. When you have only a handful of customers, your sales team, product team, customer support team—and even executives—can join forces to keep them happy. However, this isn’t scalable.
User Pilot
MARCH 27, 2023
Looking for the best examples for designing and implementing an in-app NPS survey? You’ve landed in the right place. Net Promoter Score (NPS) is one of the most popular and effective ways to measure customer satisfaction and loyalty in a SaaS business. In this article, we’ll cover what an in-app NPS survey is, how to calculate it and measure user sentiment.
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Kalungi
MARCH 30, 2023
I’ve been an ABM manager for over five years. I’ve tried every possible campaign and tested every channel I came across. While there are many ways you can ensure that you get the best results out of your ABM campaigns , in terms of pipeline generation speed and rapid ROI, the most successful ABM campaign I’ve ever run for an enterprise B2B SaaS company in a mature market was through an event campaign.
CloseSaaS
MARCH 27, 2023
Want to close deals faster? Buyer enablement speeds up the sales process -- and makes selling easier. Here's what you need to know.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
SaaS Metrics
MARCH 26, 2023
Are you looking forward to knowing how a Digital Marketing Company and Web Design Agency Work Hand in Hand for Online Success? You will be guided following a Digital Marketing Company in UAE and Web Design Agency Work Hand in Hand for Online Success. Well-contemporary web planners and digital marketing crusades are. Read more The post How a Digital Marketing Company and Web Design Agency Work Hand in Hand for Online Success?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Kellblog
MARCH 29, 2023
Just a quick post to share the slides from the presentation I gave today at the KiwiSaaS conference to discuss the SaaS metrics that matter in 2023 and 2024. The presentation has three sections: First, an introduction which quickly reviews the ways the startup world has changed in the past 6 months. Simply put: Toto, I have a feeling we’re not in 2021 anymore.
User Pilot
MARCH 27, 2023
How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from.
CloseSaaS
MARCH 31, 2023
Which sales methodology is right for your sales team? Check out the 15 most popular methods, then learn how to create your own in this article!
Tom Tunguz
MARCH 30, 2023
As generative AI captivates Startupland, startups will do what they have always done: integrate new technology to build transformative businesses. Incumbents have seized the moment with Microsoft, Adobe, & others integrating generative AI into their products quickest. In response, startups must develop moats to stake out their market. What are these moats?
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
The Daily Egg
MARCH 31, 2023
Smartsheet and Wrike both provide robust project management tools but with unique functionalities that make them suited to different types of businesses. The post Smartsheet vs. Wrike appeared first on The Daily Egg.
SaaStr
MARCH 29, 2023
Dear SaaStr: How Early Should a Company Approach Venture Capitalists? There are basically two seemingly very different approaches you’ll hear: As early as you can, to build a relationship. Mark Suster summarizes how to effectively build relationships with VCs well before you need or want funding from them here in this classic post: Invest in Lines, Not Dots – Both Sides of the Table or Only when you are actually fundraising.
Neil Patel
MARCH 28, 2023
Getting traffic is easy with ad copy. Improving your conversion rates? Not so much. Boosting your click-through rate requires improving ad copy and laser-targeting it to your audience. However, with so many online options, where do you go to find potential leads? These days, if you’re looking for one of the best platforms to reach your customers, then Facebook could be your answer.
Andreessen Horowitz
MARCH 30, 2023
We’ve watched large language models (LLMs) become mainstream over the past few years and have studied the implementations in the context of B2B applications. Despite some enormous technological advances and the presence of LLMs in the general zeitgeist, we believe … The post For B2B Generative AI Apps, Is Less More? appeared first on Andreessen Horowitz.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The Daily Egg
MARCH 30, 2023
Asana and Smartsheet have many of the same strengths, including vast customizability and an array of templates to help you get started. The post Asana vs. Smartsheet appeared first on The Daily Egg.
SaaStr
MARCH 30, 2023
Dear SaaStr: What Does a Typical Day Look like for an Account Executive at a SaaS Startup With Under $1m ARR? This is a tough and very specific job. Most sales folks can’t do. Usually, being the first start-up salesperson is a rewarding, but very tough job: Your boss has never probably managed a salesperson before. She or he likely won’t know what you are supposed to do 40+ hours a week.
IT World
MARCH 28, 2023
Few companies have experienced the ups and downs of the nearly 50-year-old Microsoft. It helped launch the PC revolution in the 1970s and became a colossus of the tech world in the 1980s and 1990s, essentially setting the tech world’s agenda. Then after a federal anti-trust suit and CEO Steve Ballmer’s poor leadership, the company fell into a tailspin and lost its tech luster during a “lost decade” that began in 2000.
Clouded Judgement
MARCH 31, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! We’re through Q1 ‘23, and just like everyone expected the Nasdaq is up ~15% YTD, and up 20% from it’s low… What a start to the year! How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software.
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The Daily Egg
MARCH 27, 2023
Notion and Asana are project management tools that offer a powerful range of features and come with affordable pricing for individual users. The post Notion vs. Asana appeared first on The Daily Egg.
SaaStr
MARCH 27, 2023
So there are 3 things every sales rep I’ve worked with hates: Clawbacks. When they have to give back some of their commission if a customer cancels early. Tracking-to-Cash , i.e. paying commissions once cash is received, not just once the deal is signed; and A Low Base Salary, No Matter How Much They Make. We won’t dig into this too much here, but sales folks hate it.
Predictable Revenue
MARCH 28, 2023
Taylor Jones, Director of Sales at Zip, an intake-to-procure solution to bring a consumer-grade […] The post How to Improve Your Sales Process Consistently with Taylor Jones appeared first on Predictable Revenue.
IT World
MARCH 30, 2023
3CX is working on a software update for its 3CX DesktopApp, after multiple security researchers alerted the company of an active supply chain attack in it. The update will be released in the next few hours; meanwhile the company urges customers to use its PWA (progressive web application) client instead. “As many of you have noticed the 3CX DesktopApp has a malware in it.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
The Daily Egg
MARCH 27, 2023
Among the nine brands we analyzed and assessed, CoConstruct is our favorite construction scheduling software. With it, you can handle everything from. The post Best Construction Scheduling Software Compared appeared first on The Daily Egg.
SaaStr
MARCH 25, 2023
So one recent survey we did really brought out a healthy debate: does your VP of Sales really need to be a product expert? Many of the comments said it was more important a VP of Sales understand process and leadership more than the product itself. That others like Sales Engineers and the product team can fill in the blanks on the product during a sales process.
Predictable Revenue
MARCH 28, 2023
Taylor Jones joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss the different ways of improving your sales process and how to take that improvement into your own hands. The post How to Improve Your Sales Process Consistently with Taylor Jones appeared first on Predictable Revenue.
Buffer Resources
MARCH 30, 2023
Question: I’ve been noticing that many of the TikToks and Reels I watch are part of an ongoing social media series. How can I start one myself? Whether you have a specific niche as a content creator or not, you probably post about a handful of similar topics on your Instagram and TikTok that your followers want to hear about. An easy way to generate more content revolving around these very ideas is by creating a social media series.
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The Daily Egg
MARCH 28, 2023
If you need a place to unify your workflows, project assets, and team communications, you need workflow management software. Nowadays, there are. The post Adobe Workfront Review appeared first on The Daily Egg.
SaaStr
MARCH 31, 2023
Dear SaaStr: What are the benefits and drawbacks of having co-CEOs? Like many things, my thinking on this has evolved over time. I used to think having co-CEOs was almost always plainly a bad idea. And clearly, it’s still quite rare. But now I think maybe it’s only a bad idea when done for the wrong reasons. The drawbacks of co-CEOs are large and clear: No one knows who the boss is.
IT World
MARCH 28, 2023
A new tussle between Microsoft and its partners that use Bing’s search index data has highlighted the company’s intensions of trying to lead the race for generative AI, experts say. Earlier this week, Microsoft warned some of the partners it licenses its Bing Search Index data to about using Bing datasets to train their own generative AI engines or chatbots, according to a Bloomberg report.
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