Sat.Nov 20, 2021 - Fri.Nov 26, 2021

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Should Your Website Drive Prospects to a Demo?

Kellblog

No. While common, it’s a bad idea. Thanks for reading. I’m here all week. # # #. Yes, this the second time I’ve started with this tactic. If nothing else, it serves as reminder of why we shouldn’t ask closed-ended questions in sales. Now, let’s dive into the use of demos as a call-to-action (CTA) both on your website and by your sales development reps (SDRs) [1].

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The 9 Qualities of a Great Sales Rep

SaaStr

Q: What qualities do great salespeople have? A few: They really listen. Mediocre sales reps just start diving into their script, and try not to deviate from it. Great salespeople learn their prospects’ needs, issues and pain. They can adjust the pitch and story to suit the prospec t. Every prospect is a bit different. The best reps tailor the pitch, the demo, the functionality shares, the case studies, etc. to suit the needs of the prospect.

Sales 358
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How to Create Sales Sequences Your Reps Will Actually Use

Sales Hacker

Creating great sales email sequences requires a lot more work than just writing a few punchy pitches. For long-term success, your SDRs and AEs need to be fully committed to the creation and adoption of new content. The key to creating sales sequences reps will use. Once your AEs and SDRs feel they’re a vital part of the content creation process, you’ll be in a better place.

Scale 109
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How To Create The Perfect Pitch Deck

Predictable Revenue

If you’re not telling a compelling story, then you’re losing your audience before you’ve even started. Numbers and other data will make your audience believe but stories will make them engaged listeners. Learn how to create the perfect sales pitch deck! The post How To Create The Perfect Pitch Deck appeared first on Predictable Revenue.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Make better decisions faster: The 6 stages of quick, effective decision-making

Intercom, Inc.

Your decision-making process is slowing you down. . Speed is every startup’s biggest competitive advantage. We know that moving at speed is all about making decisions quickly and acting on them – but quick decisions get a bad rap. . They’re considered heedless, overly luck-dependent, and almost treasonous by those of us in the data and research domains.

More Trending

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Copy or Design: What’s More Important to Your Landing Page Success?

Unbounce

If you’re a time-strapped marketer, you probably often ask yourself: “Should I spend more time perfecting the written copy or tweaking the visual design of my landing page?” Designing a landing page can be daunting. If it’s not your area of expertise, making your landing page look the part becomes time-consuming and frustrating—even expensive, particularly if you need a designer to do the heavy lifting for you.

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10 Signs It’s Time To Hire An Outbound Sales Team

Predictable Revenue

If you’re looking to create consistent revenue for your organization, a quality outbound sales team is precisely what your business needs to continue its path to growth and success. The post 10 Signs It’s Time To Hire An Outbound Sales Team appeared first on Predictable Revenue.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

We’ve always heard the best defense is a good offense, but perhaps that doesn’t apply all that well in business. For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. Dan Gingiss is many a thing. A licensed bartender (who, we’ve been told, makes a mean gin martini), a vintage pinball machine maniac, and a die-hard Chicago Cubs and Chicago Bears fan.

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How Community-Led Growth Drives Product-Led Growth with Notion’s CRO (Video and Transcript)

SaaStr

At the heart of product-led growth is the user. And in this podcast, Olivia Nottebohm, CRO of Notion ($10B valuation), will delve into the more complex aspects of product-led growth, and why they’re essential for building a successful business that will thrive for years to come. Transcript. Hi, everyone. Nice to see you all. My name is Olivia Nottebohm, and I am the CRO of Notion.

B2C 306
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Beyond Metcalfe’s Law for Network Effects, and Towards a Better Model

Andreessen Horowitz

The following is an excerpt from the book The Cold Start Problem: How to Start and Scale Network Effects by Andrew Chen. Copyright © 2021 by Andrew Chen. Published on Future/ a16z, with permission from Harper Collins, an imprint of HarperCollins Publishers. A core pillar in the study of network effects is Metcalfe’s Law, where. Read More. The post Beyond Metcalfe’s Law for Network Effects, and Towards a Better Model appeared first on Future.

Scaling 141
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The Riches is Not in The Niches

Neil Patel

In marketing, everyone says you need to pick a niche. And mainly because people believe the following things…. It is easier to market when you pick a niche (fewer competitors) Easier to make money (fewer competitors) You can get traction faster from a monetary standpoint (fewer competitors). In other words, you make money faster because there are fewer competitors, but that isn’t really true.

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Geographic Segmentation: Your Landing Page Guide to Marketing by Location

Unbounce

So you’re planning your next marketing campaign and you’ve identified your target audience. Good stuff. But, as you use that audience profile in your marketing plan, something might seem off. After all, if you imagine another company marketing to you, wouldn’t it feel weird to be lumped into one big group of people you don’t share anything in common with?

Marketing 137
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Great VPs of Sales Never Hide from a Miss

SaaStr

I've never seen a great VP of Sales hide from a miss. — Jason BeKind Lemkin (@jasonlk) November 22, 2021. We’ve talked a lot on SaaStr over the years about how to hire a great VP of Sales — and how to course-correct if you’ve made a miss hire. The two fastest signs of a mishire: No one great joins them in the first 30 days. Every great VP of Sales has 1 or 2 folks that wants to follow them from their last role.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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13 hidden Pixel phone superpowers

IT World

One of the best parts of using a Pixel is the way tasty little specks of Google intelligence get sprinkled all throughout the experience. Those small but significant morsels show off the value of having Google's greatest ingredients integrated right into your phone's operating system, without any competing forces or awkwardly conflicting priorities at play.

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How Backlinks from Different Page Locations Are Worth More (Or Less): Not All Backlinks Are Created Equal

Neil Patel

If you want to get found online, you need a strong backlink profile. The problem? Not all backlinks are created equal. Links from high-quality, relevant sites are far more valuable than links from random sites in another industry. Links from spam sites can actually hurt your website. How do you make the most of your backlinks? You need to pay close attention to the factors that impact backlink value.

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Email Marketing: 5 Tactics to Generate and Nurture More Leads

Unbounce

So, you’ve set up an email sign-up landing page. Time to pat yourself on the back and let the leads come in, right? Nope! You’re just getting started. You might think lead generation stops at email signup. But you’ve gotta think about nurturing those leads early on: Guiding them to the conversion you want—like a purchase or subscription. Clear and useful emails will not only help you bring leads through the pipeline but also prime them to become customers.

Marketing 127
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Founder Confidential: The Highs and Lows of Fundraising with the CEOs of Boast, Coda, Expensify, LaunchDarkly and SaaStr (Podcast #497 and Video)

SaaStr

Featuring 5 prominent Founders – from Boast, Calendly, Coda, LaunchDarkly, and SaaStr – that have achieved scale, at “Founder Confidential” you will hear about the highs and lows of fundraising, working with a VC board, and real talk about what it really is like to be a true Founder. Moderated by Lloyed Lobo, Co-Founder, Boast.AI and featuring a panel of CEOs that collectively raised more than $1B, including Shishir Mehrotra, Cofounder and CEO, Coda, Edith Harbaugh, Cofou

Cloud 298
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Ransomware is a threat, even for the smallest of businesses

IT World

If I’ve heard it once, I’ve heard it a million times: “My business is too small for a cyber crook to bother with me.” Oh, my friend you are so, so wrong. No company is too big or too small for a ransomware dealer to come knocking at your virtual door. A recent report from Webroot, The Hidden Costs of Ransomware , found the vast majority—85%—of managed service providers (MSPs) have reported attacks against small and midsized businesses (SMBs).

Business 134
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How to Change Your Username on Social Media

Neil Patel

The username you use on social media sites can either help or hurt your brand. One way to make sure that it helps your efforts is by making sure that the username conveys what you want it to convey. If people are searching for content related to your brand , they should be able to find you with ease. If you can’t be found, you risk losing market share to brands that are more easily accessible.

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Investing in Royal

Andreessen Horowitz

Non-fungible tokens are already beginning to reshape ownership on the web as we know it. NFTs are blockchain-based records that can be digitally scarce versions of, well, anything — and are especially compelling for media assets. They’re poised to give … The post Investing in Royal appeared first on Andreessen Horowitz.

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Dear SaaStr: Do Salary Increases Help With Retention?

SaaStr

Dear SaaStr: Do Salary Increases Help With Retention? I’ll defer to those with more data than me, but here’s what I’ve learned across 3 startups of my own, and investing in 25+ more: Underpaying certainly leads to departures. Employees that are underpaid get bitter and leave. Don’t let it go. Review salaries quarterly, not just annually. And especially, don’t take advantage of those that do well but don’t complain.

Retention 297
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Thanksgiving 2021: Reasons to be Thankful in Your Business

Nimble - Sales

Thanksgiving is a time for us to hit pause on all the upcoming holiday madness to reflect on and acknowledge what we’re grateful for. Despite all the ups and downs many of us have experienced in the last two years, thinking through all the things that gave a positive impact is an incredible way to […]. The post Thanksgiving 2021: Reasons to be Thankful in Your Business appeared first on Nimble Blog.

Business 122
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How to Get Your E-Commerce Website to Rank in the SERPs

Neil Patel

It’s probably fair to say that all e-commerce website owners want the same thing: higher visibility on search engines and more sales. After all, heightened visibility means getting seen on search engine results pages, or SERPs. You’re likely familiar with these as you see them on Google in the form of ads, featured snippets, and video links. You see them on other search engines too.

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Boost Your Email Conversion Rate With These 3 Essential Tips

Unbounce

Anyone can send an email. But can you send an email that does the job you want it to? In email marketing, the email’s job is to create conversions— the actions you want your readers to take when they read it. These conversions reflect your ability to grab your subscribers’ attention. If you can’t captivate them with your emails, they’ll click away.

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The Cutting Edge Techniques for an Impactful Live Event Strategy with Dooly

SaaStr

A lot can happen when it’s a live event. Some things you can prep & plan for, but others … not so much. Live events are unpredictable but always encompass two things: a) the event dates don’t change and b) you need a plan A, plan B, and at least a plan C, for when something doesn’t go accordingly to plan. Not only is this true for us here at SaaStr as the hosts of the largest B2B SaaS community conference on the planet— SaaStr Annual, but it’s true for our spons

Strategy 278
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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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How To Build a Marketing Machine, Presentation from a Balderton Capital Meetup

Kellblog

I hopped over to London a few weeks back to visit my friends at Balderton Capital (where I’m now working as an EIR ) and during the visit we decided to host a meetup for portfolio company founders, CEOs, and CMOs to discuss the question of how to build a marketing machine. We based the meetup on the presentation I recently delivered at SaaStock EMEA of the same title, but in a pretty compressed twenty-minute format.

Marketing 121
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Apple’s NSO lawsuit targets illegal spying by oppressive regimes

IT World

Apple says its lawsuit against NSO Group this week is an attempt to hold the surveillance firm "accountable for. the surveillance and targeting of Apple users." And it spared no ire in accusing the Israeli spyware company of its selling surveillance software to authoritarian governments — regardless of whether those governments use it to target dissidents, journalists, and activists.

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Welcoming new senior leaders to Intercom

Intercom, Inc.

I’m excited to welcome three new senior leaders and a new Board Member to Intercom, to help deliver even more breakthrough value to our customers at an exciting moment for the company. We welcome former Smartsheet CMO Anna Griffin and former Lumileds Chief Legal Officer Cheree McAlpine to the executive team as Chief Marketing Officer and General Counsel respectively.

Scale 118