Tom Tunguz

JANUARY 25, 2018

In SaaS, machine learning has become an essential component to many different products. Whether it’s automating responses to inbound sales queries, identifying expense reports for audit, or surfacing anomalies in data, machine learning improves workflow software. To date, most software imbued with machine learning reduces costs rather than increase revenues.

Machine Learning 190

Machine Learning Artificial Intelligence Sales Hiring Marketing 190

Sales Hacker

JANUARY 23, 2018

Mistakes during your sales conversations cost you deals. Buyers have dozens of options and more power than ever before. That means you can’t afford to slip up during sales conversations. Your buyers won’t have it. They’ll move to another vendor faster than you can blink, leaving your pockets empty. Knowing the most common mistakes will help you avoid them.

Sales 105

Sales Machine Learning Artificial Intelligence Pricing 105

Totango

JANUARY 22, 2018

Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. The first wave of speakers has been announced and the experience and CS knowledge they bring to #CSSummit18 is priceless.

Customer Success 78

Customer Success Sales Recruiting Sales Hiring Scale 78

FastSpring

JANUARY 24, 2018

Facebook recently announced a plan to test a shopping feed within its app that is designed to help users discover new products and buy them seamlessly. Welcome to the brave new world of social commerce.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

InsightSquared

JANUARY 22, 2018

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. In previous posts , I’ve discussed how to evaluate the costs of a new sales tool, and offered some general best practices for managing your tech stack. To help you roll out the new technology your sales leadership just purchased, I’ve outlined some general guidelines you can follow to help the organization onboard a vendor successfully. .

Technology 63

Technology Onboarding Sales Leadership 63

The SaaS CFO

JANUARY 26, 2018

Management Presentations in M&A Due Diligence The banker said to block my calendar for management presentations. Excuse me, what are management presentations? And for two weeks? Yes, and this is only the halfway point. The real “fun” in due diligence comes after the management presentations. However, before we get too far, let’s break down what […].

Management 61

Management SaaS 61

FastSpring

JANUARY 26, 2018

Great news! Today, one of your clients is about to make a purchase. Less-great news: It could be months before the sale becomes real revenue for your company. This example explains QTC, or quote to cash - the time it takes to go from providing a price quote to recognizing revenue. It involves many steps, from offering a price all the way through the process of negotiating, fulfilling, billing, collecting, and setting the stage for the next sale.

Pricing 60

Pricing Revenue Sales Trends 60

Chart Mogul

JANUARY 22, 2018

A lot of thought goes into communicating the complex data you see in ChartMogul. As we're rolling out improved transitions in our charts, let's take a deep dive on the finer details of data animation and how this impacts the overall user experience. New chart transitions are here. Recently, we introduced transitions to charts in ChartMogul. This means that when you make a change to a chart’s dataset, you’ll see the chart animate the change.

Data 56

Data Software Review User Experience Communication 56

Sales Hacker

JANUARY 24, 2018

In this mega guide, I’ll breakdown 31 different lead generation techniques you can use to supercharge your sales pipeline almost immediately. Why am I sharing this? Because as a solo-founder, I wear many hats. Two of which are currently sales and marketing. As a result, I am the lead generator, the SDR , and the closer. While this may seem laborious, it gives me tremendous power over revenue.

Sales Recruiting 89

Sales Recruiting Sales Underperforming Technical Team Social Media 89

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Totango

JANUARY 22, 2018

Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. The first wave of speakers has been announced and the experience and CS knowledge they bring to #CSSummit18 is priceless.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

CloseSaaS

JANUARY 24, 2018

Many founders lose confidence when they meet with investors. On the quest for validation, their entrepreneurial courage goes right out the window.

Startup 52

Startup Sales 52

ITPro

JANUARY 23, 2018

Case Studies. The force has teamed up with Accenture and Oracle to implement a fully-integrated SaaS strategy.

Cloud 58

Cloud Strategy SaaS 58

Sales Hacker

JANUARY 22, 2018

The post SDRs: How to Follow Up Without Being a Stalker appeared first on Sales Hacker.

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Sales 69

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Chargify

JANUARY 25, 2018

This blog post is part of our Customer Spotlight series. Throughout the series we highlight Chargify merchants and the lessons learned as they grow their subscription-based businesses. Loved by the WordPress community at-large, Gravity Forms is praised as the “ best contact form plugin ” for websites powered by WordPress. Widely recognized as the industry leading WordPress form solution, Gravity Forms made an inspiring rise to success in the last several years.

Scale 40

Scale Scaling Payments Payment Solutions 40

CloseSaaS

JANUARY 22, 2018

There’s no perfect way to run a remote company, but there are a few things you can do to build a vibrant and successful team.

Company Culture 52

Company Culture Startup Sales 52

wepay

JANUARY 23, 2018

As a SaaS business, or any online software business, moves beyond its startup phase and starts to grow seriously, there is a period of adjustment as the business adapts its operations, sales and other functions to the need for scale. Some of these changes are obvious adjustments – user onboarding needs to be streamlined to drive increased conversion or there won’t be any capability for more rapid growth.

SaaS Payments 40

SaaS Payments Payment Services Business SaaS 40

ReSci

JANUARY 23, 2018

Author: Avi Sanadhya, ReSci Platform Engineering Team At Retention Science we deliver personalized marketing campaigns powered by machine learning to drive a deeper level of customer engagement. Our AI engine, Cortex, is responsible for billions of predictions daily and hundreds of millions of personalized emails each month. The post Serverless with AWS Lambda: Reducing metrics reporting lag from hours to seconds at ReSci appeared first on ReSci.

AWS 40

AWS Metrics Machine Learning Artificial Intelligence 40

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Chart Mogul

JANUARY 22, 2018

Learn how DroneDeploy uses industry data with ChartMogul to quickly make business decisions selling to a multitude of dynamic industries. A farmer in the field trying to understand what’s happening with his crops. A construction worker trying to check progress on his job site or make design plans and track them against progress. An Insurance inspector tasked with assessing damage to a site such as from a natural disaster.

Payments 40

Payments Payment Solutions SaaS Payments Payment Services 40

InsightSquared

JANUARY 25, 2018

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Metrics 63

ITPro

JANUARY 22, 2018

News.

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