SaaStr
JANUARY 18, 2022
There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b to Write to Citrix for $2.2b, Plangrid for almost $1b by Autodesk, and so many other incredible deals. It is breathtaking.
Predictable Revenue
JANUARY 17, 2022
Sales enablement tools are an essential part of the sales development process. Here are our top ten picks for the best sales enablement tools to use in 2022. The post Top 10 Sales Enablement Tools (To Use In 2022) appeared first on Predictable Revenue.
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Entrepreneur - SaaS
JANUARY 19, 2022
More than 50 million people worldwide consider themselves to be creators -- here's how they're doing it.
Tom Tunguz
JANUARY 18, 2022
The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it. Public market investors are rotating out of high growth technology companies as the Fed’s policies of quantitative easing, asset purchases, and low rates abate. The question on every software founder’s mind today must be, how will this affect the private financing markets?
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JANUARY 19, 2022
When we last checked in on Asana, they were at $240m in ARR growing an incredible 55% a year. You might expect growth to slow in such a highly competitive space, but no — Asana’s growth has defied gravity. At $400m in ARR, it’s now growing a stunning 70%. That’s incredible acceleration at scale. Ok 5 Interesting Learnings on how they accelerated growth at scale: 1.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
JANUARY 20, 2022
In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar.
Tom Tunguz
JANUARY 17, 2022
The Great Resignation has rippled across headlines and boardrooms as employees' values and priorities evolve. Has the Great Resignation been caused by a silent stagnation in compensation? Let’s compare data from 2010 and 2021 to understand the longitudinal trends in cash and equity compensation. The cash compensation of three executive roles at early-stage companies has increased faster than inflation.
SaaStr
JANUARY 20, 2022
How to check on a competitor's growth plan: 1/ Search on LinkedIn how many sales reps they have 2/ Multiply by $500,000 ($250,000 if SMB). That's how much in bookings they plan to add this year. — Jason BeKind Lemkin 2⃣0⃣2⃣2⃣ (@jasonlk) January 12, 2022. One of the very earliest SaaStr posts, from way back in 2012, was on how to guess a competitor’s revenues from how many employees they have on LinkedIn.
CloudGeometry
JANUARY 15, 2022
Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of the first): There is no one-size-fits-all SaaS architecture. That makes for a vast landscape of pitfalls in the search for common ground between business and architecture.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
JANUARY 18, 2022
Support is changing fast – it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global support leaders about how they’re adapting. Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report.
Neil Patel
JANUARY 21, 2022
When you’re starting a website, the first thing on your mind probably isn’t structured vs. unstructured data and how it affects your website. However, the way your information is presented is important. Understanding the distinction and being able to use structured data on your pages can make a big difference to your success. Here’s what you need to know about structured data vs. unstructured data.
SaaStr
JANUARY 18, 2022
No matter whether your business has two clients or two thousand, you want to give them the best customer experience possible. But how can you build a product that provides a superior experience across vastly different scales? . Over the last decade, Dataiku has built a robust enterprise AI platform. In that time, they’ve managed to appeal not just to the big players of the industry, but to the SMB market as well.
IT World
JANUARY 21, 2022
Unless you live in a cave, you’re almost certainly aware of a new internet phenomenon called non-fungible tokens (NFTs). The media hasn’t been able to get enough of this topic since a South Carolina artist sold a digital collage last March for the staggering sum of $69.3 million. Even more mind-boggling is the fact that the creation can be freely copied and posted by anyone.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Andreessen Horowitz
JANUARY 19, 2022
In the summer of 2011, a masked intruder managed to open a locked door of Nicira, the startup I co-founded, walk directly to the desk of a well known engineer, passing many others on the way, grab a server, and … The post Investing in Ambient.ai appeared first on Andreessen Horowitz.
Neil Patel
JANUARY 19, 2022
Nearly half of all Google searchers are looking for local information. Whether they’re looking for products or services, they’re on Google, and, if you’re not, they’ll never find you. Therefore, any digital-savvy business needs to use local search marketing to ensure that prospective customers find them first. What is local search marketing? How is it different from local SEO?
SaaStr
JANUARY 15, 2022
Q: Dear SaaStr: How Much Does The VC On My Board Make If We Sell for 1 Billion? Often not as much as you’d think. Each general partner might make $5m here on a $1B exit. Let’s say you as a founder own 10% at a $1B exit, and a seed VC fund also owns 10%. Now let’s say your startup later sells for an incredible $1 Billion (!) dollars — a job dropping amount!
IT World
JANUARY 18, 2022
This fall, even as the Omicron variant gained steam, we largely pretended it wasn’t that bad. We were wrong. But that’s not what I’m here to talk about. I want to focus on what you’re going to do when you literally can’t keep your doors open because all your employees are home sick. (It’s already happening.) In my hometown of Asheville, N.C., schools have closed because the latest spike left the city schools system without enough staff to “maintain facilities operations or hold classes.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Kellblog
JANUARY 20, 2022
Years ago I wrote a post on what I call the fundamental tension in marketing : the gap between what we want to say and what our audience wants to hear. For example, let’s say we’re a supply chain software company. Our founders are super excited about our AI/ML-based algorithms for demand prediction. Our audience, on the other hand, barely understands AI/ML [1] and wants to hear about reducing the cost of carrying inventory and matching marketing programs to inventory levels [2].
Neil Patel
JANUARY 17, 2022
It’s getting harder than ever to connect with buyers and prospects on a personal level. The good news? It is easier to build real, human connections with your audience if you know what data and strategies to use. One of the most effective strategies to build a personal connection is personalized marketing. What exactly is personalized marketing, and what are the benefits ?
SaaStr
JANUARY 20, 2022
Q: Sales team has a 7% win rate over last 6 months. CEO has put full revenue accountability on the marketing team. How do I keep sales from failing? Not to be too much of a Pollyanna — but a 7% win rate isn’t all bad. In fact, if you have an A+ engineering team, it might be borderline great news. A 7% win rate certainly means you are losing 93% of deals … but it also means you are getting invited into a ton of deals.
IT World
JANUARY 20, 2022
In the latest release of its Edge beta, Microsoft introduced a new way for IT admins to better secure the Chromium-based browser against web-based attacks. The release notes for Microsoft Edge Beta Channel describe the new security features as employing several techniques to guard against so-called zero-day exploits; Zero-day exploits are software or network vulnerabilities developers are unaware of, and so they’ve not been patched.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Andreessen Horowitz
JANUARY 19, 2022
Supply-demand mismatch problems in healthcare. Healthcare is plagued by many vexing supply-demand mismatch problems, e.g. patients waiting weeks to see a well-established doctor, while newly minted providers sit idle; critical medical supplies in abundance at some facilities, while in short … The post Investing in Topography Health appeared first on Andreessen Horowitz.
Sage Intacct
JANUARY 20, 2022
The sudden shift to remote work took us all by surprise. Still, for accounting teams in particular, the shock of moving to a work-from-home policy meant much more than just ensuring IT provided extra monitors to employees. Before March 2020, very few accounting teams had formalized remote work policies in place. Given the nature of their work, however, many SaaS companies found themselves in a better position when word came down to pack up the desk and get ready for an indefinite period of WFH.
SaaStr
JANUARY 19, 2022
Dear SaaStr: What Makes a Bad CTO? While there is no legal definition for CTO or bright line between CTO and VPE, I’d suggest a start-up CTO really only has to do a few things — which are very hard: Assemble a small team (3–9) of very good engineers. That are super agile. That can ship a lot of very functional, very clever code that supports early, very rapid growth (from a very small base); and.
Totango
JANUARY 19, 2022
Whether you’ve worked in the customer success industry for a while or you’ve recently decided that this is the career path for you, searching for Customer Success Manager jobs can be intimidating – especially if you don’t know where to start. In this article, we’ll take a look at some of the basic skills required to be successful as a CSM and break down three key areas to focus on to help you land that dream role.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Neil Patel
JANUARY 18, 2022
Good landing pages are the lifeblood of any digital marketing campaign. Without them, visitors don’t know what to do next. Where can they sign up? Where do they find the product from the ad they just clicked? Simply driving traffic to your homepage from a search engine, paid ads, or lead magnets won’t work. That makes landing pages critical for conversions.
Groove HQ
JANUARY 21, 2022
Understand the role empathy plays in the workplace and how to nurture it among your team. The post Empathy Training Basics, Programs, Benefits, and More appeared first on Groove Blog.
SaaStr
JANUARY 16, 2022
Top Blog Posts This Week: 5 Interesting Learnings from Braze at $260,000,000 in ARR. Why a Great Rep Can Close 9x More Than a Poor Rep, and Even 2.5x More Than a Good Rep. Every Marketing Initiative, Every Channel … Plateaus. Plan for It. You Should Be Collecting At Least 100% Of Your MRR Each Month in Cash. Ideally, 110%+. How To (Successfully) Source Your First 2 Sales Reps.
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