SaaStr
MAY 17, 2021
Q: What are the most common mistakes founders make hiring their first real sales teams? A few key mistakes I see start-ups making > 50% of the time: Hiring Early Reps (#1 – #3) That You Personally Wouldn’t Buy From. Don’t hire someone with the right resume. Hire someone you’d buy your own product from. Later, once you have a real sales leader on board, she may hire folks you personally wouldn’t buy from.
Totango
MAY 17, 2021
Product engagement tells you how actively customers are using your product or platform. Tracking this alerts you to churn risks as well as upsell opportunities, empowering you to take appropriate action. You can measure product engagement by selecting key performance indicators. Systematically tracking these KPIs positions you to proactively manage and improve engagement.
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Neil Patel
MAY 18, 2021
Your website can be your strongest sales asset or your weakest link. A high-converting website works even when you’re sleeping, bringing in sales and growing your business 24 hours a day. While the average conversion rate is around two to five percent , some of the highest performing websites online see conversion rates as high as 11 percent. This means top advertisers are outperforming competitors by more than double.
The Daily Egg
MAY 21, 2021
Ooma is a leading VoIP phone service for residential and business customers. With affordable prices and a free plan, customers can set up a complete phone system with voicemail, call forwarding, call blocking, and various other features to tailor their system to their needs. Although Ooma is for home or business, we especially love it […]. The post Ooma Review appeared first on The Daily Egg.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
MAY 19, 2021
So Monday.com has filed to IPO with some pretty incredible numbers, especially considering just how competitive the space is. At $240m in ARR, they are growing a stunning 85% year-over-year! And that’s with direct and indirect competition from Asana, Atlassian, Clickup, Wrike, Smartsheet, Notion and so many others. Pretty incredible for a product that just launched in 2014.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
MAY 19, 2021
It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? As Intercom’s product matured, our product teams needed to expand the depth and breadth of their technology expertise in order to support the features we were building for our customers.
The Daily Egg
MAY 20, 2021
Whether you like it or not, content marketing is embracing the visual culture of today and moving towards video. According to HubSpot, 43% of people want to see more video content from marketers, and four times as many customers would rather watch a video about a product than read about it. Which, unfortunately, doesn’t bode […]. The post How to Storyboard a Marketing Video (When You’re Not an Artist) appeared first on The Daily Egg.
SaaStr
MAY 21, 2021
Yes for sure. I also think, as a case study, @jenntejada is a great example of CEO that adds value to the product itself like @levie. Being out there & inspiring people about your mission, I think makes customers on balance choose you. and keep you top of mind much more often. — Jason BeKind Lemkin (@jasonlk) January 7, 2021. Many of us founders would secretly like to sit in front of the iMac half the day, and spend the rest of the day planning on making the product even better.
Predictable Revenue
MAY 17, 2021
Let's take a quick look at some of the ways AI can be leveraged to maximize sales and lead generation for pharmaceutical businesses. The post Leveraging Artificial Intelligence for Maximum Sales Leads in Pharmaceutical Business appeared first on Predictable Revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
MAY 20, 2021
This week’s episode is almost my last for the podcast, as I’ll be finishing up today after 2 years and over 100 episodes. So, with that in mind I’d like to share a compilation of some of my favorite guests, hosts, and interviews from my time here. In this period, I’ve been fortunate enough to chat to a really wide range of interesting people from across the world of tech, SaaS, and beyond.
The Daily Egg
MAY 20, 2021
Are you tempted to buy an email list? It sounds easy, right? You just purchase email addresses and start sending people marketing emails. A shortcut, if you will. But there’s always a problem with shortcuts. The time you save by not building your email list organically harms your bottom line, reputation, email reputation, and other […]. The post Why You Should Never Buy an Email List (And Tips to Build Yours) appeared first on The Daily Egg.
SaaStr
MAY 20, 2021
Today is an incredibly amazing day as @Squarespace lists on the @NYSE via a direct listing. Congratulations to our team, our customers, our investors, and everyone who has come together to make this happen. Looking forward to the next decades of innovation and even more success! pic.twitter.com/rASOW4NfbB. — Anthony Casalena (@acasalena) May 19, 2021.
Neil Patel
MAY 20, 2021
With 1.82 billion daily active users , Facebook is one of the most powerful social media outlets in the world. Seventeen percent of Facebook users say following brands or businesses is their main reason for using the app, and 78 percent of Americans say they’ve discovered products on Facebook. Facebook offers businesses new ways to connect with their audience, promote and sell products, and improve online visibility for their brand.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
MAY 18, 2021
It’s no secret in tech that everyone is a big fan of their own work. Self-belief isn’t optional. To start a startup, to take on incumbents, to disrupt an industry – all of this requires believing that you see things changing. Believing that you have something truly new to offer. Believing that customers who try it will see better results. And you need to tell everyone, all the time.
The Daily Egg
MAY 16, 2021
Every WordPress website has the following login URLs by default. yourwebsite.com/wp-admin yourwebsite.com/wp-login And all hackers, bots, and malicious attackers know this. Once they reach your login page, they only need to guess your password to get in. Their chances of breaking into your site are pretty high, considering that 59% of Americans use weak passwords. […].
SaaStr
MAY 21, 2021
So three of my personal favorite SaaS companies finally went public, Squarespace, Procore and UiPath. Squarespace is a personal favorite (and one we run many SaaStr sites on) because it took a category of software that was a commodity and often a free give-away and made it magical. Procore is a personal favorite because it did vertical SaaS the hard way, with many mid-market deals, and made it a tenacious success.
Frontegg
MAY 20, 2021
What is a microservice? A microservice is an application architecture that takes every application function and puts it in its own service, isolated from the others. These services are loosely coupled and independently deployable. This architecture emerged as a solution to the old monolithic approach to web application development. In monolithic software, everything is built as one unit.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Andreessen Horowitz
MAY 18, 2021
Non-fungible tokens (NFTs) have energized the crypto world in the last six months, bringing new creators, collectors, fans, and participants to the space and spotlighting the underlying blockchain technology. This explosion of artistic, cultural, and entrepreneurial energy is beginning to … The post NFT Virtual Summit: The Videos appeared first on Andreessen Horowitz.
The Daily Egg
MAY 17, 2021
Even if you aren’t exactly sure what GoDaddy does, chances are good you’ve heard of this company. Ads for GoDaddy have been running across computers and tv screens for years, including during huge televised events like the Super Bowl, so its name is well known to many. In case you don’t know what type of […]. The post GoDaddy Review appeared first on The Daily Egg.
SaaStr
MAY 20, 2021
Year after year, VCs show up to SaaStr Annual locked and loaded, term sheets in hands , on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors and big name SaaS VCs who grace the stage. to the firms that send over a dozen of their Partners and Associates — everyone who invests in SaaS has a presence at SaaStr Annual.
Neil Patel
MAY 16, 2021
Until a few years ago, every online business owner used to start their media marketing campaign solely by keeping the ‘big daddy’ in mind. It was the chief source of exposure – the number one search engine traffic source that helped websites get visitors. It was the most visited website on the internet, dwarfing every other site. A whole new industry was created to optimize business websites as per this big daddy’s requirements.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Unbounce
MAY 18, 2021
>>> DESIGN HAS THE POWER TO DRAW THE EYE <<< See what we did there? You, my friend, just got a taste of visual hierarchy. And it could be just the thing you need to level up your landing pages and your business. Let’s be honest: Our attention spans are short. Nobody is gonna be reading absolutely everything on your page. Unless you’re serving up perfect landing pages tailored exactly to your visitors’ interests (*cough* like with Smart Traffic *cough*) you’re gonna need t
The Daily Egg
MAY 17, 2021
Looking for a budget web hosting service? Hostinger may be the one for you. While there are quite a few inexpensive options out there, Hostinger takes the prize for the most affordable. Hostinger started out in 2007 as a free web hosting service called 000webhost.com. Imagine that–free hosting. Fast forward four years, they became evolved […].
SaaStr
MAY 16, 2021
Q: When startup founders exit, how many start new companies? It’s pretty common. Many founders learn they aren’t “done” after all after selling. Sometimes it takes some time to see that, and the gap between starting a new one in many cases is a year or longer. But many do it again, even after relatively large exits with live-changing economics. Jyoti Bansal sold AppDynamics to Cisco for almost $4B.
Neil Patel
MAY 19, 2021
Want a slice of organic traffic pie without waiting two years for a piece of content to rank? You need to answer users’ queries. Eight percent of Google searches are questions. It doesn’t sound like much, right? Let’s break down the numbers. Google processes 3.5 billion searches per day , which means 28,0000,000 searches are questions.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
OnStartups
MAY 19, 2021
I’ve been thinking about, talking about and working on culture for at least a decade. (Not counting the 15 years I spent being mostly clueless about culture in my first startup). I've spent hundreds of hours working with the HubSPot team to create the HubSpot Culture Code deck. It has been invaluable for us as we've scaled from a 2 founder startup to a 4,000+ person scale-up with a market cap in excess of $22 billion.
The Daily Egg
MAY 21, 2021
Phone.com is the perfect budget-friendly VoIP solution for small businesses and entrepreneurs. All of its plans offer enterprise-grade features that can make your business sound like a Fortune 500 company—even if you’re just a one-person show. It may not have the wide-ranging capabilities of Nextiva’s more expensive plans, but Phone.com offers flexible pricing and dead-simple […].
SaaStr
MAY 18, 2021
After the early days — most. Of course, it varies. But one thing that is almost always true, is you get more renewals, more upsells, and more net revenue retention from your largest customers. Squarespace is almost all not just SMB, but self-service. Their new revenue retention is about 85%. HubSpot is almost all small businesses, but at a higher price point ($10k) that is sold directly and through channel partners.
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