SaaStr
MARCH 17, 2021
Today’s SaaS apps are easy to acquire and use without IT and operations’ assistance. Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack.
Groove HQ
MARCH 18, 2021
Find out how small businesses can benefit from understanding the principles behind SLAs. The post What is an SLA: Definition, Examples, and Tips for Small Businesses appeared first on Groove Blog.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Daily Egg
MARCH 19, 2021
A sales quota is not the same thing as a sales goal. Although closely related, sales goals and sales quotas serve different functions in your business. Sales goals relate to your overall company objectives, while the sales quota is a series of actions that help you reach your sales goals. Many sales organizations set their […]. The post How to Set a Sales Quota appeared first on The Daily Egg.
Predictable Revenue
MARCH 18, 2021
The standard SaaS startup model for a sales team is deeply ingrained in US business culture. But Billy’s sales team has been subverting this structure since the very beginning. The team itself is separated by 8,070 miles of land, water, and (sometimes spotty) internet connection. The post How to Manage a Sales Org Spanning Two Continents and Two Cultures appeared first on Predictable Revenue.
Advertisement
Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
MARCH 19, 2021
Recently, I met with a great SaaS founder doing about $1.5m in ARR. She was telling me about her VP of Marketing who, in the Bay Area, she was paying $95,000. I was a bit skeptical. Because that’s rather low for a true VP out here in the Bay Area (see typical VP Marketing comp packages here ). Something sounded off. I asked how about this VPM’s lead commit.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Daily Egg
MARCH 14, 2021
If you’re a marketer, finding the absolute best sales email templates has probably crossed your mind at some point in your journey. And, honestly, we can’t blame you. Templates help get you out of a sales rut, accelerate the selling process, and give you a solid starting point when you’re reaching out to new potential […]. The post The Only 5 Sales Email Templates You’ll Ever Need appeared first on The Daily Egg.
Intercom, Inc.
MARCH 18, 2021
In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. This week, we see how they tie together as we go behind the scenes into one major launch from the past month. Or rather, two – conversation topics and custom reports. To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer.
SaaStr
MARCH 16, 2021
We’ve used various bits of the BVP Nasdaq Index and metrics since they launched a few years ago to highlight trends in SaaS and Cloud. This week even after a pullback, public SaaS and Cloud companies are up an eve 1000% (!) since 2013. 1000%. Yes, the markets have retreated a bit from their all-time highs. But does it even matter? Cloud has been on an incredible tear since 2012 or so, and then even more since about 2016, and then as you can see above, went into hyperdive in about 2018 &
Predictable Revenue
MARCH 16, 2021
Scaling your business internationally is no easy feat. It requires a dedicated team that is in sync with each other and your customers. Here are some tips on how to do it! The post How B2B Companies Can Leverage Channel Partners To Scale Up Their Sales Internationally appeared first on Predictable Revenue.
Advertisement
ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
MARCH 18, 2021
A CRM manager specializes in customer interactions. It’s their job to implement and maintain systems that manage these interactions. For a CRM manager, then, the name of the game is making customers happy. Our guide will detail what makes a good CRM manager, how to hire one, and more. What Does a Typical Day Look […]. The post What does a CRM Manager do?
Intercom, Inc.
MARCH 15, 2021
At Intercom, we know how important it is to create a balanced, equitable workplace. It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. “The world is a better place when everybody can be their best,” Karen says. “Each of us should be able to be all the things we want to be, however we identify, however we want to show up, whatever we’ve been counted out of in the past.”.
SaaStr
MARCH 19, 2021
We’ve done a lot of fun sessions together with Smartsheet over the years at SaaStr but haven’t taken a deep dive into its business. It’s an interesting one, with a very broad base of SMBs and a slow-and-steady path to going upmarket. They are now growing a stunning 42% year-over-year at over $400,000,000 in ARR!! Founded way back in 2006, adoption was slow as first, but they kept at it and Smartsheet is now growing faster than ever 15+ years later.
FastSpring
MARCH 16, 2021
There’s nothing like the word SALE! to get your blood pumping. Discounts are hard to resist and downright exciting. A recent survey found that as many as 80% of shoppers are willing to go out of their way for a deal, and a whopping 92% say they are always looking for a deal when they shop. . Limited time discounts give shoppers a sense of urgency and the opportunity to get in on a great deal.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
MARCH 15, 2021
You might have heard of the term Voice over Internet Protocol, or VoIP for short. You might also know that it has something to do with making phone calls. But what exactly is it and can it successfully replace your landline? Before we begin, if you’re looking for a reliable VoIP provider and are ready […]. The post What to Know About VoIP Vs. Landlines appeared first on The Daily Egg.
Intercom, Inc.
MARCH 16, 2021
Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need.
SaaStr
MARCH 18, 2021
We’ve talked a lot about hiring a VP of Sales at SaaStr , and if you hire a stretch VP of Sales (as most of you will) … how much you can stretch. A related question is — just how quickly can you gain the requisite experience to be a true first time VP of Sales? I think best case — it’s 5-6 years until you are ready. Let’s walk through the career path of one of the best folks on my team: Month 0: Joined as entry-level, most junior SDR.
FastSpring
MARCH 15, 2021
Do you know what’s better than one sale? Multiple sales that happen automatically. That’s the beauty of subscription models. Of course, that’s an oversimplification. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan.
Advertisement
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The Daily Egg
MARCH 17, 2021
There’s always something happening in the growing CRM space. In fact, with CRM revenues expected to reach over $80 billion by 2025, it’s crucial to keep up to date. From enhanced mobility to improved integration, your company needs to stay ahead of the game. Our guide will detail the key CRM trends to watch out […]. The post The 5 CRM Trends To Watch in 2021 appeared first on The Daily Egg.
Intercom, Inc.
MARCH 17, 2021
Jean-Bernard Baptiste is a Senior Manager of Customer Support at HubSpot , a platform built to enable business growth across marketing, sales, and customer service. With a mission to “help millions of organizations to grow better,” as Jean-Bernard puts it, the team at HubSpot is focused on creating great customer experiences for the 100,000 businesses using the platform.
SaaStr
MARCH 17, 2021
The other day, I met with a great founder who talked with me about how he was about to top his VP of Sales. This VP had gotten him from $0 to $1.5m in ARR in pretty short order, recruiting a great small team of reps under her, and had really nailed the formula. But she hadn’t been a true VP before. I completely get the intellectual side of the move.
Neil Patel
MARCH 15, 2021
The hardest part about SEO is link building. Everyone says if you just email people begging for links, you’ll get them. And although that’s somewhat true, it doesn’t make it easier. Because what you’ll find is that if you send 100 emails you may get 2 or 3 links. So, I decided to change things up and make things easier for you by releasing a few new features in Ubersuggest to help you get more links.
Advertisement
Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
The Daily Egg
MARCH 16, 2021
Have you ever wondered how the pros write sales emails? Better yet, how do they write emails that actually bring in leads and sales? Is there specific wording they use? Do they start with a personal greeting or take a more general approach? How do they know if what they wrote was successful? In this […]. The post How to Write a Sales Email appeared first on The Daily Egg.
Nimble - Sales
MARCH 18, 2021
Let’s get down to the basics: what exactly is a CRM system, and why the heck would you want one? Do you remember anyone’s phone number by heart, nowadays? I only know my own. Imagine having to not only manage phone numbers, but also email addresses, customer data, engagement histories, and business insights without the […]. The post The Ultimate Beginner’s Guide to CRM appeared first on Nimble Blog.
SaaStr
MARCH 13, 2021
MongoDB is one of the most interesting “commercial open source” success stories, taking a disruptive but open source database technology and building into an incredible business approaching $1B in ARR … notwithstanding Amazon and others directly competing. Amazon didn’t kill Mongo or Snowflake — both are racing to $1B ARR in almost record time.
Neil Patel
MARCH 15, 2021
Is email marketing dead? With all the talk of video, artificial intelligence, virtual reality, and chatbots, it sometimes seems like email is long past its prime. But if you think email is dead, you’re missing out on the real metrics. The truth? Email marketing is still going strong and is possibly the best possible strategy to grow your business. The proof?
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
The Daily Egg
MARCH 13, 2021
CRM, or customer relationship management, is a software system that helps strengthen the relationship between businesses and customers or clients. Though CRM software is not new to the scene and has been around since the 1990s, advancements in technology over the last 30 years have transformed CRM into a completely different system that holds a […].
Andreessen Horowitz
MARCH 18, 2021
NFTs are blockchain-based records that uniquely represent pieces of media. When you purchase an NFT, it’s yours to control as you see fit, similar to when you buy a physical good. You can transfer it, sell it, collateralize it, lend … The post Investing in OpenSea appeared first on Andreessen Horowitz.
SaaStr
MARCH 15, 2021
We’re all attracted to brands. We want Google and Salesforce and Amazon as our customers. We want to be in the Cloud 100 and on TechCrunch every week. We want to be on stage at the SaaStr Annual. Brands do matter. They are a proxy, albeit an imperfect one, for quality. They at least help guide us on what vendors and products to pick, especially if we don’t have time to do the diligence ourselves.
Expert insights. Personalized for you.
287 
Let's personalize your content