Neil Patel

APRIL 7, 2021

There are thousands of conversion rate metrics you could track. But which ones are really important? If your website isn’t hitting its goals, which ones should you pay attention to and work to improve? The sheer number of metrics can be overwhelming, but in this piece, I’ll show you the eight most important conversion rate metrics. Measure and optimize for these, and you’ll start to see an uptick in how well your site does.

Payment Methods 134

Payment Methods Metrics Payment Services Social Media 134

Predictable Revenue

APRIL 5, 2021

There's a prevalent tendency in business circles to laud the benefits of work-life balance as effective ways to maximize company-wide performance. But the defeating fact is that most organizations still encounter a worrying amount of burnout. The post How To Use Content To Generate More Sales appeared first on Predictable Revenue.

Sales 207

Sales Revenue Business 207

The Daily Egg

APRIL 7, 2021

A CRM helps you build and maintain customer relationships while keeping you organized in the process. We researched and tested dozens of the top CRM options for small businesses to find the best. And we believe Bigin is the best option for most. It’s super simple and easy to learn, has all the features you […]. The post Best Small Business CRM Software Compared appeared first on The Daily Egg.

Software 263

Software Business Sales 263

Tom Tunguz

APRIL 7, 2021

More than a year after Covid washed over the software ecosystem and the tide ebbs, it’s revealing the impacts on fundamental metrics of public software companies. Sales efficiency is one of those key metrics. Covid altered the way salespeople and marketers engaged their target markets. Travel collapsed, virtual events blossomed, handshakes became Zoom namastes.

Software 302

Software Travel Sales Metrics 302

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

SaaStr

APRIL 4, 2021

I try to avoid raw pitches at all at this point. Send me the deck ahead of time, with as much detail as possible. I promise to read it carefully, and have questions. Still, the pitch is part of most processes. Here’s what I love, that I don’t see enough. That make a good pitch and deck … great. A one-slide deck. OK I know this is controversial, but it shouldn’t be.

Cloud 283

Cloud Investment SaaS Data 283

The Daily Egg

APRIL 9, 2021

Requirements management can get intense if you aren’t proactive about keeping projects under control from the beginning. We spent days going through the most promising requirements management tools to find out which ones were worth your time according to features like agile reporting, views, roadmaps, automation, and level of customization. Our number one pick is Confluence because […].

Management 263

Management 263

Tom Tunguz

APRIL 4, 2021

Would you work for this person? It’s a simple question. It’s one I often ask in reference calls on founding teams. During one of those calls, when I should have been paying attention to the answer, I posed my self a similar question. What is it about a person that would make me leap to work for them? Intellect, ethics, ambition, conviviality, mastery, ethusiasm come to mind.

Management 180

Management Business 180

SaaStr

APRIL 9, 2021

Q: Can the majority of a SaaS company’s revenues come from existing customers? Yes, especially once you are at scale. In fact, as you get bigger, it gets pretty common with bigger deals and in the enterprise. Let’s take some examples: #1. 73% of Salesforce’s new bookings come from its existing customers. A bit more here. #2. UiPath is at $600m ARR now growing 65% a year … and 75% of its new revenue / bookings are from existing customers.

Scaling 281

Scaling Revenue Enterprise SaaS 281

FastSpring

APRIL 9, 2021

Today we’re giving customers early access to our new Reseller store experience. It’s faster, easier to use, and has a modern look designed to make it easy to manage Resellers while still keeping all the elements that you love about the current experience. We’ve received lots of great feedback from many of you on areas we can further develop, and potentially introduce new features for our Reseller solution.

Communication 148

Communication Trends Management Software 148

Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

The Daily Egg

APRIL 3, 2021

WordPress Multisite lets you do tons of cool things—provided you know how it works. It’s a powerful tool that lets you manage multiple websites efficiently (hence the name) from a single dashboard. Unfortunately, not many people are aware of it since it isn’t as popular as regular WordPress. It’s why it’s worth getting the details […].

Management 233

Management 233

Intercom, Inc.

APRIL 7, 2021

The wider global business scene is finally realizing what many successful companies have known for quite some time now: customer support is the face of your company. At a time when your customer-facing interactions are more impactful than ever, it’s not good enough to provide “good enough” support ; you need to provide high-quality experiences, every time.

Customer Support 129

Customer Support Scale Underperforming Technical Team Metrics 129

SaaStr

APRIL 5, 2021

A few years back, a very wise VC asked me what I thought about a small but scrappy competitor in the space of my last company, Adobe Sign / EchoSign. I told him I didn’t know the company that well, but from what I’d seen, some things might seem appealing. I bet the freemium metrics appeared good, with positive growth and solid conversion rates.

Scale 239

Scale Sales Recruiting Underperforming Technical Team Pricing 239

FastSpring

APRIL 8, 2021

Remember when PayPal first came on the scene? Well, you might not because you were probably in high school … or maybe even elementary school. But 2000 was a big year for PayPal. In March of 2000, they hit 1 million users. Then by September of the same year, they reached 5 million users. Well, that was 20 years ago. Now, Elon Musk is going to space, and there are tons of digital wallet options available to online consumers.

Payment Methods 134

Payment Methods Payment Services Payment Solutions PayPal 134

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

The Daily Egg

APRIL 4, 2021

Would you ever design a house or a flat without creating a blueprint? Or go on a road trip without a map in your hand? The same logic applies to websites. You shouldn’t start designing a website without creating a sitemap. Think of it as your floor plan that can come in handy whenever you […]. The post The Beginner’s Guide to Website Sitemap appeared first on The Daily Egg.

203

203

Neil Patel

APRIL 5, 2021

SEO is all about ranking high on Google. The higher your rank the more clicks you get to your website. But what if Google starts sending fewer clicks to websites over time, what should you do? Well, just look at the graph below. It breaks down the last 4 years of click on Google. According to data that we pulled from Ubersuggest , 62.41% of all searches globally get 0 clicks.

Mobile 145

Mobile User Experience Data Education 145

SaaStr

APRIL 7, 2021

That’s insightful @jasonlk [link]. — Elkanah Carnell Reed (@ElkanahReed) April 6, 2021. The top SaaS companies grow faster than ever these days. And that means your initial leadership team often takes you faster, and further, than you might ever think. There are roughly 2 types of start-up management teams. The first type is the kind of management team hired by second+ time founders.

Part-Time VPE 235

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 235

Nimble - Sales

APRIL 9, 2021

Top sales performers are very much alike. This prompts a novice sales agent to believe that it’s possible to reverse engineer the success by replicating and nurturing those similar qualities. We actually believe that it is very much correct. It’s a mission possible scenario. Nobody was born a great salesperson; people learn and train for […].

Sales 142

Sales Engineering 142

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

The Daily Egg

APRIL 8, 2021

A telemarketer needs to be able to manage campaigns, follow promising leads, keep track of all their calls, and hopefully close a lot of sales. We spent days analyzing all the different options out there on key criteria like automation features, reporting, and price to ensure only the best made it on our list. The outbound […]. The post Best Outbound Telemarketing Services appeared first on The Daily Egg.

Pricing 194

Pricing Sales Management 194

Andreessen Horowitz

APRIL 3, 2021

In today’s episode of the a16z Podcast, we’re talking about the Creator Economy, and how NFTs (but not just NFTs!) are making it possible for artists, musicians, … The post a16z Podcast: The Creator Economy — NFTs and Beyond appeared first on Andreessen Horowitz.

Blockchain 138

Blockchain 138

SaaStr

APRIL 3, 2021

CEOs often start off as normal people, but then the job after maybe 18 months … rewires your brain. What changes: Your mind thinks about work 24x7x365 — in some fashion. This does not mean being in the office constantly, or not taking vacations. It does mean your mind is constantly thinking of new ideas, how to fix problems, how to recruit new team members, how to update your product, etc.

Startup 228

Startup 228

Neil Patel

APRIL 7, 2021

Regardless of how seasoned a marketer you are, you can always benefit from the wisdom of those who have walked similar professional routes. A good way to learn from seasoned professionals is to check out some of the books they’ve written about different facets of marketing. Often, these books offer philosophical approaches that apply to circumstances far beyond the realm of marketing, while simultaneously providing insight into some of the most successful campaigns of our time.

Marketing 128

Marketing Underperforming Technical Team Growth Hacking Social Media 128

Advertisement

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payment Solutions

The Daily Egg

APRIL 5, 2021

DNS—short for Domain Name System—can feel intimidating. More so if you’re not from an IT or technical background. However, it’s something you must reacquaint yourself with if you’re a website owner. DNS is a system that lets you connect to websites by matching human-readable domain names (like crazyegg.com) with the unique ID of the hosting […].

194

194

Andreessen Horowitz

APRIL 6, 2021

As more and more B2B companies become product-led, how quickly and precisely a company identifies new customer needs and ships product ultimately determines its success. To develop product ideas faster and get shorter time to MVP (minimum viable product), companies … The post The Market for User Research Platforms appeared first on Andreessen Horowitz.

Marketing 129

Marketing B2B Development Enterprise 129

SaaStr

APRIL 8, 2021

A few thoughts if you haven’t raised venture capital before: 1. Remember you have to prove yourself, still. Yes, you got the $$$, and they really can’t get it back, and probably they can’t fire you if they don’t control the board. But remember your VCs barely know you, and they just wrote a big check (for them) most likely. You still have to prove yourself as (x) a great visionary, (y) someone able to recruit and retain a great team, and (z) a careful custodian of the investors

Venture Capital 226

Venture Capital Management Metrics Data 226

Neil Patel

APRIL 9, 2021

What is an insight? According to Merriam-Webster , it’s the “power or act of seeing into something.” LinkedIn Insights gives you the ability to see information about who follows you, engages with your content, or may be of interest to you as a lead or new hire. Whether you’re hiring, promoting, or putting together marketing strategies, LinkedIn Insights can help you make the most of an already powerful business platform.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Totango

APRIL 7, 2021

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . This article explores Totango’s workflow integrations including Segment and Zapier, but these are just a few of the ways you can automate and streamline your workflows with Totango.

Social Media 118

Social Media Technology Customer Success Trends 118

Andreessen Horowitz

APRIL 7, 2021

The pandemic has been devastating in many ways — from total number of deaths (in the U.S. alone, topping half a million — exceeding the number of deaths across World Wars I and II and Vietnam combined) to devastating economic … The post On Supercities, Economic Growth, and Income Inequality in a Post-COVID World appeared first on Andreessen Horowitz.

Innovation 123

Innovation 123

SaaStr

APRIL 3, 2021

There’s a metric the very top founders track quitely, but ruthlessly, that I find other founders either don’t track, or sort of hide from. That’s % of marketshare. And importantly, if it’s growing, or shrinking. Why does it matter? Well, your growth or lack thereof of market share is the #1 sign of potential decay in your product.

Azure 210

Azure Headcount AWS Education 210