Sales Hacker
AUGUST 12, 2021
Some industries have had to do a lot of belt-tightening recently, and it shows. Research from late 2020 shows that touches to close rose 65% from pre-COVID-19 pandemic levels. Companies have been cautious with their budgets, and as a result, deals have lengthened. Deal disasters you’ll want your team to avoid. The silver lining is that hard times are great learning opportunities.
Neil Patel
AUGUST 11, 2021
Websites allow users to access your website from anywhere in the world. A small eCommerce site in Florida can just as easily reach a businessman in India as a family in South Carolina. Even if you have a “.com” com” English-only site, you may very well be an international business by default. The problem? Those people live very different lives.
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OpenView Labs
AUGUST 10, 2021
SaaS is a world populated by makers. From UX people and engineers, to product designers and copywriters, we’re all here because we love to solve problems by building things. But it’s no secret that it can be a little tricky getting from design creation to design delivery. There are a lot of moving parts and a lot of different teams that all need to come together to make the magic and ship the product.
SaaStr
AUGUST 7, 2021
Apologies for the title of this post, and perhaps the post entirely. The reasons one early stage start-up gets funded and another doesn’t can be opaque. Some investors bet on the best engineering teams. Others bet on traction. Others are thesis investors. Others bet on chutzpah. Etc. etc. I thought it might be helpful to assemble a checklist of 22 reasons I almost immediately pass on investing in start-ups that are still interesting.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The Daily Egg
AUGUST 11, 2021
Restaurant payroll software helps to process salaries and offers tools to manage your payroll taxes, tips, and attendance. We spent 10 days. The post Best Restaurant Payroll Software Compared appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Trint
AUGUST 11, 2021
Social media. Love it or loathe it, it has become an integral part of building an online presence over the past decade. Content creators the world over rely on various platforms for brand awareness and directing traffic to their sites. Developing and maintaining an online presence is now more important than ever, and the competition is growing stronger all the time.
SaaStr
AUGUST 13, 2021
We’re gearing up for the 2021 SaaStr Annual , and it will be great — and different. We can’t think of another IRL event that has put more into real health and safety than SaaStr Annual, so we wanted to review all the thoughts and precautions here, which we think are almost unique in the industry: 100% Vaccinated AND 100% Tested. Everyone attending, and all staff working on, SaaStr Annual will be fully vaccinated AND tested 72 hours before the event.
The Daily Egg
AUGUST 9, 2021
Hiring top-performing employees is only half the battle—the other half is knowing how to retain them long term. Many companies struggle with. The post The Complete Guide to Employee Retention appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 11, 2021
Here at Intercom, we believe in shipping as quickly as possible. . It breathes life into your engineering team, and teams across the company, as customer issues and requests are resolved quickly and efficiently. But here’s the caveat: you can’t just ship fast, you have to make sure your team is equipped to ship safely. . Why do we ship fast? We’ve always shipped to learn at Intercom.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
AUGUST 8, 2021
Pricing is one of the questions that persist through the evolution of a company. A common topic today in software startup board rooms is: should the company price by seat or by usage? To answer this question and many others, Redpoint Office Hours will welcome Madhavan Ramanujam , Partner and Board Member at Simon-Kucher on Wednesday, August 25th at 11AM PT.
SaaStr
AUGUST 11, 2021
% of new VPs that succeed that “just need a little more time” to: * close more deals * generate more pipe * meet customers * understand the product better * etc. etc. 0.239%. Give them freedom to run. Time though … the good ones put points on the board fast. — Jason BeKind Lemkin (@jasonlk) August 11, 2021. A ways back at SaaStr, we did a post “If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days” At first, so many VPs of Sales I know hated the post.
The Daily Egg
AUGUST 12, 2021
Rippling is a user-friendly online payroll system that also offers HR and IT solutions. The software requires very little training to get. The post Rippling Review appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 10, 2021
Your brand is how your company presents itself to the world, but inevitably there will need to be slight adjustments needed along the way. A brand is not a singular design element, font, color, illustration style, or icon. ( Your brand ? your logo , for example.) Rather, it’s a system of interconnected elements that represent how your company looks, feels, and acts, and which combine to create a consistent, recognizable, unified personality.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Neil Patel
AUGUST 12, 2021
If you own a restaurant and aren’t leveraging social media, you are missing out. Think about this: you can reach thousands, if not millions, of viewers using popular restaurant marketing hashtags like #foodporn and #foodphotography. Platforms like Instagram and Facebook let you upload attractive images with location tags, making them ideal for restaurant marketing.
SaaStr
AUGUST 9, 2021
Everyone talks about hitting 120%+ NRR these days But the truth is, single-seat users & very small businesses churn at a high rate. Often 3% a month. Squarespace has 85% NRR, for example. That sort of churn hurts. But because it’s so high, just doing > better < can have a huge impact. Even modestly decreasing churn in Very Small Business and single seat accounts can have a big impact.
The Daily Egg
AUGUST 7, 2021
Flexible hours, wellness accounts, and paid vacation–office perks are the modern solution to 21st-century problems. But how do you know which ones to choose? With the right strategy, office perks can cut costs and secure you the best talent in your industry. This guide will show you how to choose the best perks, how to […]. The post The Complete Guide to Office Perks appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 12, 2021
For years, we’ve been following a best-in-breed approach, searching for the very best communication app for each specific need. Could this trend be changing? Few people are better advocates for a unified view of the customer experience than Dan O’Connell. He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Nimble - Sales
AUGUST 10, 2021
In the world today, with the technology and access that we have through the internet, there is a wealth of information available to marketers. Depending on the size of your company or marketing team, the sheer size of the potential data can be staggering. This is where Nimble CRM comes in handy. A CRM can consolidate […]. The post Why Marketers Love Using Nimble appeared first on Nimble Blog.
SaaStr
AUGUST 13, 2021
If you don't send the VC a deck ahead of the meeting, Don't expect them to be prepared. — Jason BeKind Lemkin (@jasonlk) August 11, 2021. These truly are the best of times in SaaS. It seems like everyone is raising 3 big VC rounds a year, effortlessly. And yes, some are. But for most of you, for most of us, it isn’t any easier to raise VC capital.
The Daily Egg
AUGUST 10, 2021
Independent contractors are becoming more and more of a popular option for business owners. However, with the benefits employers get by hiring. The post The Complete Guide to Independent Contractors appeared first on The Daily Egg.
Neil Patel
AUGUST 9, 2021
An internal site search is a must-have. However, it’s often viewed as an afterthought rather than a true conversion optimization tool – and that could be killing your conversion rate. So what should you know about improving your site search? Here are a few tips on making the most of site searches. What is Internal Site Search and Why Does it Matter?
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
FastSpring
AUGUST 11, 2021
In Malaysia, Sales and Service Tax (SST) is a consumption tax imposed on a wide range of goods and services. The new SST system, dubbed SST 2.0, is much simpler for businesses compared with the previous Goods and Services Tax (GST) regime it replaced and the old SST framework that preceded GST. Below you’ll find everything you need to know about SST as a merchant.
SaaStr
AUGUST 9, 2021
Selling to enterprise is no easy feat, and it can be a lengthy, complex process. So how do you simplify and speed up your sales cycles? Michael Sindicich, GM of TripActions Liquid, understands what it takes to close big deals and boost enterprise win rates. He started as the first sales hire at TripActions when the company was small and he helped scale the business to 5,000 customers, 1,200 employees and a $5 billion private valuation.
The Daily Egg
AUGUST 8, 2021
If you aren’t familiar with how to categorize an employee exempt versus non-exempt, this guide will show you the way. You will. The post The Complete Guide to Exempt vs. Non-exempt Employees appeared first on The Daily Egg.
Neil Patel
AUGUST 11, 2021
We’ve all seen Google Ads. Whether you call it Google AdSense, AdWords, or Ads, they’re the ads displayed in the search results on Google. Learning how to set them up is important, but learning how to manage and maintain their performance is a whole different ball game. In this guide, we’re pulling back the curtain and looking at what steps you’ll want to take after you have the ad set up.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Andreessen Horowitz
AUGUST 10, 2021
From the start, our core thesis has been that blockchains are a new class of computers. The three fundamental components of any computer are computation (your CPU), storage (your hard drive), and networking (your network interface card). Existing smart contract … The post Investing in Helium appeared first on Andreessen Horowitz.
SaaStr
AUGUST 12, 2021
The best round structure is generally the one that comes easiest. * If it’s a single easy check, and you can get one — that’s usually best. * If it’s easier to get 50 checks, do that. It’s never easy. It’s just, what’s easiest is usually best. Not always. But usually. [link]. — Jason BeKind Lemkin (@jasonlk) August 8, 2021. Dear SaaStr: For a startup which route is better for raising 3MM to 5MM funding – Crowd funding or VC?
The Daily Egg
AUGUST 7, 2021
If your company plans on hiring employees of any type, employment contracts are a must-have. This guide will help you understand why employment contracts are necessary, how to quickly improve your current contracts, and how to implement effective employment contract strategies. Why Employment Contracts Are So Important Employment contracts are important because they protect employers […].
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