Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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5 Deal Disasters to Avoid in Future Sales

Sales Hacker

Some industries have had to do a lot of belt-tightening recently, and it shows. Research from late 2020 shows that touches to close rose 65% from pre-COVID-19 pandemic levels. Companies have been cautious with their budgets, and as a result, deals have lengthened. Deal disasters you’ll want your team to avoid. The silver lining is that hard times are great learning opportunities.

Scale 129
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Geo-Targeting: How to Use it to Increase Conversions

Neil Patel

Websites allow users to access your website from anywhere in the world. A small eCommerce site in Florida can just as easily reach a businessman in India as a family in South Carolina. Even if you have a “.com” com” English-only site, you may very well be an international business by default. The problem? Those people live very different lives.

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3 Steps to Painless Design Delivery—According to Zeplin’s CEO and CMO

OpenView Labs

SaaS is a world populated by makers. From UX people and engineers, to product designers and copywriters, we’re all here because we love to solve problems by building things. But it’s no secret that it can be a little tricky getting from design creation to design delivery. There are a lot of moving parts and a lot of different teams that all need to come together to make the magic and ship the product.

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Every Investor is Different. But Here Are 22 Reasons I Generally Say “No”

SaaStr

Apologies for the title of this post, and perhaps the post entirely. The reasons one early stage start-up gets funded and another doesn’t can be opaque. Some investors bet on the best engineering teams. Others bet on traction. Others are thesis investors. Others bet on chutzpah. Etc. etc. I thought it might be helpful to assemble a checklist of 22 reasons I almost immediately pass on investing in start-ups that are still interesting.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Best Restaurant Payroll Software Compared

The Daily Egg

Restaurant payroll software helps to process salaries and offers tools to manage your payroll taxes, tips, and attendance. We spent 10 days. The post Best Restaurant Payroll Software Compared appeared first on The Daily Egg.

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Content Creation: Top 7 Tips and Tricks for Social Media

Trint

Social media. Love it or loathe it, it has become an integral part of building an online presence over the past decade. Content creators the world over rely on various platforms for brand awareness and directing traffic to their sites. Developing and maintaining an online presence is now more important than ever, and the competition is growing stronger all the time.

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Health & Safety at the 100% Outdoors / Open Air, 100% Vaccinated SaaStr Annual 2021

SaaStr

We’re gearing up for the 2021 SaaStr Annual , and it will be great — and different. We can’t think of another IRL event that has put more into real health and safety than SaaStr Annual, so we wanted to review all the thoughts and precautions here, which we think are almost unique in the industry: 100% Vaccinated AND 100% Tested. Everyone attending, and all staff working on, SaaStr Annual will be fully vaccinated AND tested 72 hours before the event.

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Rippling Review

The Daily Egg

Rippling is a user-friendly online payroll system that also offers HR and IT solutions. The software requires very little training to get. The post Rippling Review appeared first on The Daily Egg.

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Shipping fast and safe: Building a culture of low-risk learning

Intercom, Inc.

Here at Intercom, we believe in shipping as quickly as possible. . It breathes life into your engineering team, and teams across the company, as customer issues and requests are resolved quickly and efficiently. But here’s the caveat: you can’t just ship fast, you have to make sure your team is equipped to ship safely. . Why do we ship fast? We’ve always shipped to learn at Intercom.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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The Optimal Pricing Strategy for Your Startup - Office Hours with Madhavan Ramanujam

Tom Tunguz

Pricing is one of the questions that persist through the evolution of a company. A common topic today in software startup board rooms is: should the company price by seat or by usage? To answer this question and many others, Redpoint Office Hours will welcome Madhavan Ramanujam , Partner and Board Member at Simon-Kucher on Wednesday, August 25th at 11AM PT.

Pricing 240
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You’ll Know if That New VP is Going to Fail at the First Board Meeting

SaaStr

% of new VPs that succeed that “just need a little more time” to: * close more deals * generate more pipe * meet customers * understand the product better * etc. etc. 0.239%. Give them freedom to run. Time though … the good ones put points on the board fast. — Jason BeKind Lemkin (@jasonlk) August 11, 2021. A ways back at SaaStr, we did a post “If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days” At first, so many VPs of Sales I know hated the post.

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The Complete Guide to Employee Retention

The Daily Egg

Hiring top-performing employees is only half the battle—the other half is knowing how to retain them long term. Many companies struggle with. The post The Complete Guide to Employee Retention appeared first on The Daily Egg.

Retention 331
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Revealing our refreshed brand: How (and why) we’ve updated our look

Intercom, Inc.

Your brand is how your company presents itself to the world, but inevitably there will need to be slight adjustments needed along the way. A brand is not a singular design element, font, color, illustration style, or icon. ( Your brand ? your logo , for example.) Rather, it’s a system of interconnected elements that represent how your company looks, feels, and acts, and which combine to create a consistent, recognizable, unified personality.

Branding 257
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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What is the Malaysia Sales and Service Tax (SST)? Answer: Single-Stage Taxes Levied on Taxable Goods and Services

FastSpring

In Malaysia, Sales and Service Tax (SST) is a consumption tax imposed on a wide range of goods and services. The new SST system, dubbed SST 2.0, is much simpler for businesses compared with the previous Goods and Services Tax (GST) regime it replaced and the old SST framework that preceded GST. Below you’ll find everything you need to know about SST as a merchant.

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Churn is Always High for Single Seat Customers. 8 Ideas on What to Do About It.

SaaStr

Everyone talks about hitting 120%+ NRR these days But the truth is, single-seat users & very small businesses churn at a high rate. Often 3% a month. Squarespace has 85% NRR, for example. That sort of churn hurts. But because it’s so high, just doing > better < can have a huge impact. Even modestly decreasing churn in Very Small Business and single seat accounts can have a big impact.

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The Complete Guide to Office Perks

The Daily Egg

Flexible hours, wellness accounts, and paid vacation–office perks are the modern solution to 21st-century problems. But how do you know which ones to choose? With the right strategy, office perks can cut costs and secure you the best talent in your industry. This guide will show you how to choose the best perks, how to […]. The post The Complete Guide to Office Perks appeared first on The Daily Egg.

Strategy 325
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Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

Intercom, Inc.

For years, we’ve been following a best-in-breed approach, searching for the very best communication app for each specific need. Could this trend be changing? Few people are better advocates for a unified view of the customer experience than Dan O’Connell. He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner.

Revenue 223
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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10 Social Media Tips for Restaurant Marketing

Neil Patel

If you own a restaurant and aren’t leveraging social media, you are missing out. Think about this: you can reach thousands, if not millions, of viewers using popular restaurant marketing hashtags like #foodporn and #foodphotography. Platforms like Instagram and Facebook let you upload attractive images with location tags, making them ideal for restaurant marketing.

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If You Want to Get Funded – Dude, Make It Easy On Them

SaaStr

If you don't send the VC a deck ahead of the meeting, Don't expect them to be prepared. — Jason BeKind Lemkin (@jasonlk) August 11, 2021. These truly are the best of times in SaaS. It seems like everyone is raising 3 big VC rounds a year, effortlessly. And yes, some are. But for most of you, for most of us, it isn’t any easier to raise VC capital.

Scale 299
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The Complete Guide to Independent Contractors

The Daily Egg

Independent contractors are becoming more and more of a popular option for business owners. However, with the benefits employers get by hiring. The post The Complete Guide to Independent Contractors appeared first on The Daily Egg.

Business 317
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Why Marketers Love Using Nimble

Nimble - Sales

In the world today, with the technology and access that we have through the internet, there is a wealth of information available to marketers. Depending on the size of your company or marketing team, the sheer size of the potential data can be staggering. This is where Nimble CRM comes in handy. A CRM can consolidate […]. The post Why Marketers Love Using Nimble appeared first on Nimble Blog.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Internal Site Search is Killing Your Conversion Rate (Here’s How to Fix It)

Neil Patel

An internal site search is a must-have. However, it’s often viewed as an afterthought rather than a true conversion optimization tool – and that could be killing your conversion rate. So what should you know about improving your site search? Here are a few tips on making the most of site searches. What is Internal Site Search and Why Does it Matter?

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5 Tips to Reduce the Enterprise Sales Cycle With TripActions’ GM: SaaStr Podcast 472 and Video

SaaStr

Selling to enterprise is no easy feat, and it can be a lengthy, complex process. So how do you simplify and speed up your sales cycles? Michael Sindicich, GM of TripActions Liquid, understands what it takes to close big deals and boost enterprise win rates. He started as the first sales hire at TripActions when the company was small and he helped scale the business to 5,000 customers, 1,200 employees and a $5 billion private valuation.

Scale 299
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The Complete Guide to Exempt vs. Non-exempt Employees

The Daily Egg

If you aren’t familiar with how to categorize an employee exempt versus non-exempt, this guide will show you the way. You will. The post The Complete Guide to Exempt vs. Non-exempt Employees appeared first on The Daily Egg.

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Investing in Helium

Andreessen Horowitz

From the start, our core thesis has been that blockchains are a new class of computers. The three fundamental components of any computer are computation (your CPU), storage (your hard drive), and networking (your network interface card). Existing smart contract … The post Investing in Helium appeared first on Andreessen Horowitz.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Ultimate Guide to Google Ads Campaign Management

Neil Patel

We’ve all seen Google Ads. Whether you call it Google AdSense, AdWords, or Ads, they’re the ads displayed in the search results on Google. Learning how to set them up is important, but learning how to manage and maintain their performance is a whole different ball game. In this guide, we’re pulling back the curtain and looking at what steps you’ll want to take after you have the ad set up.

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The Best Types of Seed Round? The One That is Easiest

SaaStr

The best round structure is generally the one that comes easiest. * If it’s a single easy check, and you can get one — that’s usually best. * If it’s easier to get 50 checks, do that. It’s never easy. It’s just, what’s easiest is usually best. Not always. But usually. [link]. — Jason BeKind Lemkin (@jasonlk) August 8, 2021. Dear SaaStr: For a startup which route is better for raising 3MM to 5MM funding – Crowd funding or VC?

Startup 290
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How to Create a Hiring Test

The Daily Egg

A hiring test is an unbiased and effective way to get insights into a potential candidate. But when a test is designed. The post How to Create a Hiring Test appeared first on The Daily Egg.

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