Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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Dear SaaStr: How Do You Draw The Line Between Founder and First Employee?

SaaStr

Dear SaaStr: How Do You Draw The Line Between Founder and First Employee? I’d suggest if you’re not sure where to draw the line … maybe don’t. It should be obvious. Founders are “there” before there is anything. Before a name. Before a product idea, usually. Before a URL, a line of code. Anything. And they take 100.0000% of the risk. And have $0.00 in salary.

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Master These 4 SaaS Marketing Approaches to Outpace Your Competitors

Inturact

If you're tired of chasing fleeting trends for marketing your SaaS product and ready for approaches that have been proven to work again, and again, you're in the right place.

Marketing 105
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What is a Product Strategy Framework? 11 Steps to Create One

User Pilot

Imagine going on a road trip without a GPS—you may encounter unexpected detours and delays, waste time and fuel, and turn your once-exciting trip into a stressful scramble. Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ?

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The Battle for AI Gravity

Tom Tunguz

During the era of big data, data gravity was the core strategic imperative. Wherever the biggest dataset resided, customers ran their compute workloads that generated all of the profit and revenue growth for the last generation of data companies. Today, the battle is for AI gravity. Why? AI requires orders of magnitude more compute than other workloads, so there’s much more money & profit to be made serving customers running them.

AI 248
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Skip the Hiring Headache: How Usio Makes Payment Facilitation a Breeze

USIO

Hiring your own staff as a payment facilitator involves significant costs and risks. In this blog post, we’ll explore the key roles you need to fill, their estimated salary ranges, and the potential financial impact of building an in-house team. We’ll also discuss how opting for a third-party solution like Usio can mitigate these risks. Key Roles and Estimated Salary Ranges Compliance Officer Role: Ensures that your operations adhere to all relevant regulations, mitigating legal risk

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Go-To-Market Troubleshooting:  Let’s Take It From The Top

Kellblog

So, you’re missing plan and revenue growth is down. Well, welcome to the club. You’re certainly not alone in these times. In this post, I’ll discuss what you can do about it – specifically, how you can apply some of the ideas I’ve discussed in Kellblog to troubleshoot go-to-market (GTM) performance. I’ll focus on troubleshooting new business (“newbiz”) ARR plan attainment, the area where most companies seem to be having the most trouble [1].

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A sneak peek at how Payrix implements Embedded Payments

Payrix

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. Seamlessly weaving payment processing into software can amplify a platform’s offering and reinforce its value as a fully loaded operating system their users rely on daily.

Payments 130
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What You Need to Know About LinkedIn Newsletters

Buffer Resources

If you’ve been publishing LinkedIn posts regularly but want to find ways to level up your content on the platform, this article is for you. A LinkedIn newsletter is similar to an email newsletter, but it's distributed directly through LinkedIn to your network. This functionality allows you to share valuable insights, updates, and content consistently with your followers, establishing you as a thought leader in your industry.

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7 Customer Communication Tools for Small Businesses With Growing Teams

Groove HQ

Customers should always come first, but that can be easier said than done. When you’re a support manager or team lead at a startup, you’re keenly aware that resources are finite and time is limited. If you’ve made it here, you’re probably wondering: What kinds of customer communication tools are available? How can they help […] The post 7 Customer Communication Tools for Small Businesses With Growing Teams appeared first on Groove Blog.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Top 10 Mistakes I See New VP of Sales Make The First Week on the Job

SaaStr

So lately I’ve watched a lot of new VPs of Sales crash and burn when they start. Is it their fault? The CEO’s? The VCs? It really doesn’t matter in the end. One thing I do know is a lot of mistakes are avoidable. You’re going to possibly laugh at a few, but here are the Top 10 Mistakes I’ve Seen New VPs of Sales Make The First Week on the Job.

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Agentic Systems' Sales Cycles

Tom Tunguz

As software startups begin to sell agentic systems, the procurement process will change. Unlike classical software, where the application either meets the criteria (price, integration into other software, particular features) or doesn’t, agentic systems operate on a performance continuum. Here’s a recent evaluation table for Codestral, Mistral’s open-source code generation AI.

Sales 177
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Clouded Judgement 7.26.24

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Big Week of AI! This week had a number of important AI announcements. Meta released Llama 3.1. OpenAI announced SearchGPT , their Google / Perplexity competitor. Mistral announced Mistral Large 2 , their newest flagship model.

Cloud 143
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The Value Triangle in MEDDIC Sales

Predictable Revenue

On this episode of the Predictable Revenue Podcast, Collin Stewart is joined by Darius Lahoutifard, founder of the MEDDIC Academy. The post The Value Triangle in MEDDIC Sales appeared first on Predictable Revenue.

Sales 130
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Does SEO Still Work? Our Data Says “Yes But”

SaaStr

Does SEO still work? As someone who has written relatively highly cited, highly linked, highly read, etc. content since 2011 … I’ll say … “Yes But” Yes But What do I mean? Well yes content marketing and SEO still clearly are the magic and miracles of the internet. Google and now other GPT-related engines will find your content on their own, and if it’s truly high value, ultimately promote it for you.

Data 259
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Simplifying Enterprise Payments

USIO

Simplifying Enterprise Payments In today’s competitive market, businesses face numerous challenges with payment processing. Customized integrated payment services for enterprises provide a solution to these complexities, helping companies streamline operations and focus on their core activities. This article explores how these services can benefit your enterprise by offering tailored, efficient payment solutions.

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FastSpring Levels Up Your Game Monetization at devcom & gamescom 2024!

FastSpring

Get ready to level up your game’s revenue potential at devcom and gamescom 2024! The video gaming world is converging on Cologne this August, and FastSpring is ready to level up your game monetization strategy. As a global D2C payment platform for video games, we’re excited to be on site at both events to show how we can help you streamline payments, boost sales, and go direct-to-consumer (D2C) without sacrificing convenience. devcom: Level Up Your Monetization Strategy Join us at Bo

Payments 144
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Revolutionizing software: The impact of Embedded Finance and lending | Episode 40

Payrix

In the latest episode of PayFAQ: The Embedded Payments podcast, Ian Hillis sits down with Renn Salo, Vice President of Payments at Inktavo, to delve into the exciting world of Embedded Finance, with a particular focus on the intersection of lending and software platforms. This engaging conversation provides valuable insights into the evolving landscape, with Ian and Renn tackling important questions, like: What are the benefits of implementing a PayFac-as-a-service model?

Payments 100
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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A 5-Step Roadmap for Incoming CROs with SalesLoft CRO Mark Niemiec

SaaStr

The world is a different place than it was ten years ago. As an incoming or current CRO or sales leader, you have a whole lot of variables to account for. At this week’s Workshop Wednesday , held every Wednesday at 10 a.m. PST, Salesloft CRO Mark Niemiec shares a 5-step playbook for how to deal with market conditions and execute on your vision successfully.

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Social Media Automation Strategy: 10 Tasks You Can Automate

Buffer Resources

You’re spinning multiple plates at once as a social media marketer. Brainstorming content ideas, scheduling posts, replying to comments, analyzing your social media marketing performance, tweaking your marketing strategy based on data — and repeating it all over again day in and day out for multiple social media platforms. Whew. It takes some elbow grease to keep the wheels spinning.

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Develop a Winning KPI Strategy for Your Game Marketing

FastSpring

With so many marketing channels to manage to promote your game, combined with the complexity of monetizing your games on multiple platforms, in PC marketplaces, or even D2C via your own webshop, your head might be spinning keeping up with where to focus your efforts. In this episode of Growth Stage, we interview Adam Lieb of Gamesight about his thoughts on: Why video game marketing is so complex.

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The MozCon 2024 Video Bundle Has Arrived! (Bonus: Our 2023 Videos are FREE!)

The Moz Blog

Unlock the latest SEO insights with MozCon 2024 video bundles, now available for purchase! Plus, enjoy free access to MozCon 2023 videos. Don’t miss out on industry-leading strategies and expert sessions!

Strategy 113
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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10 Questions Every SaaS Founder Needs to Ask Their Customers with Canvas Ventures and Casetext

SaaStr

The part of the startup journey everyone likes to talk about is how it’s all up and to the right, but that’s not usually the case. Rebecca Lynn, Co-Founder and General Partner at Canvas Ventures, and Jake Heller, CEO and Co-Founder at Casetext, share the top 10 questions every SaaS founder needs to ask their customers to course correct when facing near-death experiences.

Scale 245
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How to Select the Best POS System for Small Business

Stax

Years ago, point-of-sale (POS) systems were reserved for large enterprises with big budgets. Thanks to the rise of SaaS platforms, that’s no longer the case. Today, a small business is barely complete without a POS system. If you feel left out, the good news is that there’s a POS system out there ideal for your business. Whether you run a brick and mortar retail business or a multi-location restaurant, you can always find an option for every price point.

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Aligning Sales and Marketing in B2B SaaS Startups: A Blueprint for Success

Inturact

Aligning sales and marketing has been somewhat of a joke since before “Glengarry Glen Ross” was written in the 1980’s and then immortalized on the silver screen in the 1990’s. The competition goes way beyond the memes.

B2B 105
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Navigating Subscription Billing Account Complexity in Modern Enterprises

Blulogix

By BluLogix Team Navigating Subscription Billing Account Complexity in Modern Enterprises In the era of digital transformation, enterprises face unprecedented challenges in managing account complexities. Whether dealing with hierarchical structures, parent-child accounts, or the intricacies of global operations, organizations must adopt sophisticated strategies to maintain efficiency and customer satisfaction.

Payments 104
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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9 Signs a Startup Isn’t Going to Make It with SaaStr CEO Jason Lemkin

SaaStr

In a recent Workshop Wednesday, SaaStr Founder and CEO, Jason Lemkin sat down to discuss 9 signs a startup isn’t going to make it. We all know, we’re living in strange times. Top AI startups are growing 500% a year and exploding A lot of public leaders are struggling Some unicorns are doing incredibly well, while others have stalled and are growing at zero or close to it Founders are struggling with how to deal with these changes, and VCs and executives are trying to decide if companies ar

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What You Need to Know About LinkedIn Newsletters

Buffer Resources

If you’ve been publishing LinkedIn posts regularly but want to find ways to level up your content on the platform, this article is for you. A LinkedIn newsletter is similar to an email newsletter, but it's distributed directly through LinkedIn to your network. This functionality allows you to share valuable insights, updates, and content consistently with your followers, establishing you as a thought leader in your industry.

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What is Negative Word of Mouth and How to Manage It

User Pilot

Negative word of mouth is a pervasive challenge in today’s digital-first world, where a single negative review or comment can quickly escalate into a full-blown crisis. This is particularly challenging for SaaS companies because most SaaS buyers rely on online reviews to make a buying decision or continue using a service. But negative word of mouth is not just an unavoidable risk; it’s an opportunity.