Sat.Jul 13, 2024 - Fri.Jul 19, 2024

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Guide to Developing Habits for Sales Success

Predictable Revenue

This conversation highlights how routines and prioritizing personal and professional goals can significantly enhance sales performance. The post Guide to Developing Habits for Sales Success appeared first on Predictable Revenue.

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The ultimate implementation guide for software payment processing

Payrix

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. Driven by the ever-present urgency to meet market demands, software providers have consistently been in a race to deliver a customer experience that rivals their competition. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

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Dear SaaStr: How Hard Is It To Break Into Venture Capital?

SaaStr

Dear SaaStr: How Hard Is It to Break Into Venture Capital? It’s a tiny industry that is tough to break into. For sure. Truly tiny. There are only a few hundred VC firms, and each may only need 1-3 more junior investors. That means a handful of positions, really. There just aren’t that many VC firms, and they don’t have that many employees. But here’s the thing folks don’t get: just about every VC fund I know — including SaaStr Fund / 2024 itself — is hiring.

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The Role of Subscription Management in Modern Revenue Operations

Chargebee

Subscription-based revenue models have taken center stage in a macroeconomic climate focused on efficient growth. Effectively managing subscriptions is more than a simple task—it’s critical to drive efficient revenue growth and ensure customer satisfaction. This article will discuss how subscription management is pivotal in modern revenue operations for Salesforce users.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Punctuated Equilibrium in AI : Is it Better to Be A First Mover or A Last Mover?

Tom Tunguz

Machine learning advances tend to evolve in bursts. Researchers publish a new paper with a newly discovered technique. It launches the industry forward & more researchers rapidly iterate to improve it further. Progress looks like this - a series of S curves one after another. No one knows the time period between the rapid progress or the slope of the curves or how much progress we’ll make during one of these curves.

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The 12 PCI DSS Requirements to Ensure PCI Compliance

Stax

The writing on the wall is clear. Cash payments are passé. Consumers are increasingly opting for debit and credit cards or other digital payment methods—for in-store and eCommerce purchases alike. A study by the Pew Research Centre found that in 2022, 41% of consumers didn’t use cash for weekly purchases of essentials like groceries and gas. This was a huge leap from 2018 when only 29% used cashless payments for the same.

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From Silos to Synergy: How Sales and CS Alignment Unlocks Revenue Growth

Totango

“Success is revenue. You get success right; your revenue is coming.” – Charlie Sonnenberg, VP Sales, Totango + Catalyst Customer-led growth is the only way to protect and sustain revenue growth. Bold statement? Perhaps, but industry data backs up this claim—SaaS companies are putting more resources and more strategic focus behind retaining and growing revenue from the existing customer base.

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8 Top Self Service Options for Customers (To Keep Them Coming Back)

Groove HQ

Providing great customer support is key to small business success. But answering the same questions day in and day out can take a toll, and pull focus away from other tasks. The good news is that over two-thirds of customers actually prefer to find answers on their own. A customer self service solution that’s efficient […] The post 8 Top Self Service Options for Customers (To Keep Them Coming Back) appeared first on Groove Blog.

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Best SaaS Applications for E-Commerce Businesses

SaaS Metrics

Optimize your e-commerce success by exploring top SaaS applications that promise scalability, customization, and seamless integration—discover which platform fits your needs. The post Best SaaS Applications for E-Commerce Businesses first appeared on SaaS Metrics.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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5 Interesting Learnings from OneStream at $480,000,000 in ARR

SaaStr

So we’ve finally got another SaaS IPO gearing up — OneStream. It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category. SAP and Oracle are very strong here. Founded back in 2010 (SaaS takes time!) with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!

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The Future of Blockchain Data : Our Investment in Allium

Tom Tunguz

Large scale ETL (extract, transform, load) processes are a critical part of any data pipeline. They are responsible for moving data from one place to another, transforming it into a usable format, and loading it into a destination system. In the world of blockchain, these processes are even more complex. In web2, the engineering team building a payment processing system will convey to the analytics team the data schema.

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Clouded Judgement 7.19.24 - Big Tech Rotation

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Big Tech Rotation For the last 18 months Big Tech has been on a tear. So much so that the market created a separate name for them - The Magnificent 7. This group includes Apple, Microsoft, Google, Amazon, Nvidia, Tesla and Meta, and has been responsible for a significant percentage of the overall gains of the Nasdaq.

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The True Cost of AE Tools and Software

Predictable Revenue

PR and PriceLevel have partnered to provide pricing transparency and an understanding of the cost structures in the sales tech stack. The post The True Cost of AE Tools and Software appeared first on Predictable Revenue.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Coate: We Have a 25 Year IPO Backlog. But Software Will Bounce Back Soon.

SaaStr

So Coate a leading multi-stage VC firm put up a ton of great data in its East West conference. A few that I thought we were super helpful for SaaS folks: “At the 8th annual East Meets West (EMW) conference, we gathered technology leaders from around the world for three days of thought-provoking conversations and connection building. We kicked off the event with our annual “Coatue View on the State of the Markets” to provide an outlook on the macroeconomic landscape that helps guide our vi

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Join FastSpring at ChinaJoy 2024!

FastSpring

Join us in Shanghai at ChinaJoy and discover how we can help you unlock the full potential of your video game sales! Find us in the B2B Hall W4 – Booth # B286. The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). This year’s event will focus on deepening player experiences and supporting international growth for game companies. “ ‘Stay True’ is to express the deep love and per

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What is Product Management in Tech: Guide to the Role Of A Technical PM

User Pilot

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” and wondered how it’s different from traditional product management. This guide takes a deep dive into the world of technical product management , showing you how to become one of these in-demand professionals. We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started.

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Everything You Need to Know about PayPal Buy Now Pay Later [aka PayPal Pay Later]

Stax

Picture this. You’re casually browsing the Bed Bath & Beyond online store when you suddenly come across a fantastic offer on a lounge chair you’ve been eyeing for a while. Unfortunately, your primary credit card is maxed out, and there’s a slim wiggle room on the other. The offer is too good to pass up and you likely won’t see it again for a while.

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A Complete Guide to Embedded Payments

Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!

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How to Bridge the Gap Between Sales and Tech Teams to Drive Customer Success with HashiCorp’s CTO and VP

SaaStr

How can you bridge the gap between sales and tech to drive customer success? Sarah Polan, EMEA Field CTO at HashiCorp, and Louise Fellows, VP NEMEA at HashiCorp, explore the relationship between Field CTO and sales to help you understand why it exists and how you can leverage this relationship when you have a highly technical product. The 3 Building Blocks The three building blocks that bridge the gap between sales and Field CTOs are: Product knowledge Balance Trust Building Block #1: Product Kn

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Webinar Recap: Why Flexibility in Payment Solutions Enhances User Experience for ISVs – July 2024

Infinicept

Why Flexibility in Payment Solutions Enhances User Experience for ISVs In the ever-changing payments landscape, ISVs need the right payments tech stack to meet evolving expectations of their merchants and end-users.

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How to Measure Martech Success + Success Metrics Benchmark 2024

User Pilot

Wondering how to measure Martech's success? Not sure what metrics you should use? If so, you're in the right place, because that's exactly what this article covers. Let's dive right in! TL;DR Martech success can be defined as the ability of the product to satisfy customer needs and drive business goals. One way to measure your Martech product success is by using benchmarks to compare its performance to similar products.

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Testing Ideas From the Google API Leaks — Whiteboard Friday

The Moz Blog

How do we know what is and what isn’t a Google ranking factor? In this episode, Will reveals four testing ideas relating to the Google API leaks to help answer that question.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship?

SaaStr

Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship? To me the “strangest” thing I learned is that you get pretty darn good around Year 3–4. Almost automatically. And somewhere around Year 5 at least, if you make it that long — you know exactly what to do. I always had imposter syndrome as a CEO and founder — and still do.

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A Complete Guide To Choosing the Best Customer Service Email Tool for Your Small Business

Groove HQ

Customers are a lot more likely to become repeat buyers when they experience outstanding service. However, it’s challenging to provide that level of service when managing emails through basic platforms like Gmail and Outlook. Overstuffed and unconnected inboxes, missed messages, and a lack of organization leads to frustrated customers and overwhelmed support teams.

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8 Persona Examples For Creating Ideal Personas

User Pilot

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. However, it’s easy to end up creating a made-up character that doesn’t help at all instead of a well-documented persona. So how do you get started? Let’s explore: What a persona is and its importance in product management.

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The 11 Known Google Business Profile Fields That Impact Your Rank

The Moz Blog

In this blog post, Miriam discusses 11 Google Business Profile fields that can have a positive impact on how you rank.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.

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Everyone’s Adding AI. But That Doesn’t Mean It’s Accelerating Growth.

SaaStr

So obvious AI is a generational change in software. Where it will exactly all go we can’t 100% predict. But there’s a general sense of the Haves and Have Nots. That the Open AIs, Microsofts and Databricks “get it”, that Nvidia is the fuel, that all the hot start-ups are AI native and still raising at unicorn valuation … and that many SaaS leaders are sort of being left in the dust.

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How to Use Reddit: A Beginner’s Guide for Marketers + Creators

Buffer Resources

As a marketer, small business owner, or creator, you might be tempted to brush Reddit off as the domain of internet trolls and cat memes.  And while there is a fair bit of that on the platform, you can gain a huge amount of value from getting active in Reddit’s hundreds of thousands of niche communities.  With more than 82 million daily active users and 16 billion posts and comments (as of May 2024 ), the social media platform can be a powerhouse for brand reach and growth

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10 Ways to Improve Your SaaS Product Experience

User Pilot

While your SaaS company’s success depends on several elements, the most crucial ingredient will always be your product experience. Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value. But what is SaaS product experience, and why should you focus on it?

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