Predictable Revenue
JULY 18, 2024
This conversation highlights how routines and prioritizing personal and professional goals can significantly enhance sales performance. The post Guide to Developing Habits for Sales Success appeared first on Predictable Revenue.
Payrix
JULY 17, 2024
How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. Driven by the ever-present urgency to meet market demands, software providers have consistently been in a race to deliver a customer experience that rivals their competition. In recent years, many have discovered the value of Embedded Payments to elevate that experience.
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SaaStr
JULY 14, 2024
Dear SaaStr: How Hard Is It to Break Into Venture Capital? It’s a tiny industry that is tough to break into. For sure. Truly tiny. There are only a few hundred VC firms, and each may only need 1-3 more junior investors. That means a handful of positions, really. There just aren’t that many VC firms, and they don’t have that many employees. But here’s the thing folks don’t get: just about every VC fund I know — including SaaStr Fund / 2024 itself — is hiring.
Chargebee
JULY 16, 2024
Subscription-based revenue models have taken center stage in a macroeconomic climate focused on efficient growth. Effectively managing subscriptions is more than a simple task—it’s critical to drive efficient revenue growth and ensure customer satisfaction. This article will discuss how subscription management is pivotal in modern revenue operations for Salesforce users.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Tom Tunguz
JULY 14, 2024
Machine learning advances tend to evolve in bursts. Researchers publish a new paper with a newly discovered technique. It launches the industry forward & more researchers rapidly iterate to improve it further. Progress looks like this - a series of S curves one after another. No one knows the time period between the rapid progress or the slope of the curves or how much progress we’ll make during one of these curves.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Stax
JULY 16, 2024
The writing on the wall is clear. Cash payments are passé. Consumers are increasingly opting for debit and credit cards or other digital payment methods—for in-store and eCommerce purchases alike. A study by the Pew Research Centre found that in 2022, 41% of consumers didn’t use cash for weekly purchases of essentials like groceries and gas. This was a huge leap from 2018 when only 29% used cashless payments for the same.
Totango
JULY 17, 2024
“Success is revenue. You get success right; your revenue is coming.” – Charlie Sonnenberg, VP Sales, Totango + Catalyst Customer-led growth is the only way to protect and sustain revenue growth. Bold statement? Perhaps, but industry data backs up this claim—SaaS companies are putting more resources and more strategic focus behind retaining and growing revenue from the existing customer base.
Groove HQ
JULY 18, 2024
Providing great customer support is key to small business success. But answering the same questions day in and day out can take a toll, and pull focus away from other tasks. The good news is that over two-thirds of customers actually prefer to find answers on their own. A customer self service solution that’s efficient […] The post 8 Top Self Service Options for Customers (To Keep Them Coming Back) appeared first on Groove Blog.
SaaS Metrics
JULY 15, 2024
Optimize your e-commerce success by exploring top SaaS applications that promise scalability, customization, and seamless integration—discover which platform fits your needs. The post Best SaaS Applications for E-Commerce Businesses first appeared on SaaS Metrics.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JULY 17, 2024
So we’ve finally got another SaaS IPO gearing up — OneStream. It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category. SAP and Oracle are very strong here. Founded back in 2010 (SaaS takes time!) with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!
Clouded Judgement
JULY 17, 2024
Subscribe now Innovation follows exponential curves. The First Industrial Revolution started in ~1760 and mechanized production - we moved from creating goods by hand to creating goods with machines. The Second Industrial Revolution (the Technology Revolution) started in ~1870 and was characterized by rapid industrialization, technological innovations such as electricity, the internal combustion engine, and the expansion of railways and telegraph networks, which further transformed economies and
Tom Tunguz
JULY 16, 2024
Large scale ETL (extract, transform, load) processes are a critical part of any data pipeline. They are responsible for moving data from one place to another, transforming it into a usable format, and loading it into a destination system. In the world of blockchain, these processes are even more complex. In web2, the engineering team building a payment processing system will convey to the analytics team the data schema.
The Moz Blog
JULY 15, 2024
In this blog post, Miriam discusses 11 Google Business Profile fields that can have a positive impact on how you rank.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
JULY 13, 2024
So Coate a leading multi-stage VC firm put up a ton of great data in its East West conference. A few that I thought we were super helpful for SaaS folks: “At the 8th annual East Meets West (EMW) conference, we gathered technology leaders from around the world for three days of thought-provoking conversations and connection building. We kicked off the event with our annual “Coatue View on the State of the Markets” to provide an outlook on the macroeconomic landscape that helps guide our vi
Clouded Judgement
JULY 16, 2024
Recently OneStream their initial S1 statement. A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.
Predictable Revenue
JULY 17, 2024
PR and PriceLevel have partnered to provide pricing transparency and an understanding of the cost structures in the sales tech stack. The post The True Cost of AE Tools and Software appeared first on Predictable Revenue.
FastSpring
JULY 17, 2024
Join us in Shanghai at ChinaJoy and discover how we can help you unlock the full potential of your video game sales! Find us in the B2B Hall W4 – Booth # B286. The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). This year’s event will focus on deepening player experiences and supporting international growth for game companies. “ ‘Stay True’ is to express the deep love and per
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
JULY 17, 2024
What does it take to get funded in 2024? Jason Lemkin shares the answer during Workshop Wednesday, held every Wednesday at 10 a.m. PST. Some of this stuff you’ll know, and some of it you won’t. What’s driving VCs today? Let’s find out. Venture capital is the same as before but different. It’s a weird world where seed valuations are at an all-time high.
Clouded Judgement
JULY 19, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Big Tech Rotation For the last 18 months Big Tech has been on a tear. So much so that the market created a separate name for them - The Magnificent 7. This group includes Apple, Microsoft, Google, Amazon, Nvidia, Tesla and Meta, and has been responsible for a significant percentage of the overall gains of the Nasdaq.
The Moz Blog
JULY 19, 2024
How do we know what is and what isn’t a Google ranking factor? In this episode, Will reveals four testing ideas relating to the Google API leaks to help answer that question.
Buffer Resources
JULY 16, 2024
As a marketer, small business owner, or creator, you might be tempted to brush Reddit off as the domain of internet trolls and cat memes. And while there is a fair bit of that on the platform, you can gain a huge amount of value from getting active in Reddit’s hundreds of thousands of niche communities. With more than 82 million daily active users and 16 billion posts and comments (as of May 2024 ), the social media platform can be a powerhouse for brand reach and growth
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
JULY 18, 2024
How can you bridge the gap between sales and tech to drive customer success? Sarah Polan, EMEA Field CTO at HashiCorp, and Louise Fellows, VP NEMEA at HashiCorp, explore the relationship between Field CTO and sales to help you understand why it exists and how you can leverage this relationship when you have a highly technical product. The 3 Building Blocks The three building blocks that bridge the gap between sales and Field CTOs are: Product knowledge Balance Trust Building Block #1: Product Kn
Blulogix
JULY 17, 2024
By BluLogix Team Navigating Business Complexity: An Introduction In today’s rapidly evolving business landscape, complexity is an inevitable challenge that companies must navigate to stay competitive and deliver value to their customers. Whether it’s managing a diverse product portfolio, handling intricate pricing models, integrating various data systems, or ensuring compliance across multiple regions, businesses need robust solutions to manage these complexities effectively.
Infinicept
JULY 19, 2024
Why Flexibility in Payment Solutions Enhances User Experience for ISVs In the ever-changing payments landscape, ISVs need the right payments tech stack to meet evolving expectations of their merchants and end-users.
User Pilot
JULY 16, 2024
As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” and wondered how it’s different from traditional product management. This guide takes a deep dive into the world of technical product management , showing you how to become one of these in-demand professionals. We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
JULY 15, 2024
Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship? To me the “strangest” thing I learned is that you get pretty darn good around Year 3–4. Almost automatically. And somewhere around Year 5 at least, if you make it that long — you know exactly what to do. I always had imposter syndrome as a CEO and founder — and still do.
Stax
JULY 18, 2024
Picture this. You’re casually browsing the Bed Bath & Beyond online store when you suddenly come across a fantastic offer on a lounge chair you’ve been eyeing for a while. Unfortunately, your primary credit card is maxed out, and there’s a slim wiggle room on the other. The offer is too good to pass up and you likely won’t see it again for a while.
Groove HQ
JULY 17, 2024
Customers are a lot more likely to become repeat buyers when they experience outstanding service. However, it’s challenging to provide that level of service when managing emails through basic platforms like Gmail and Outlook. Overstuffed and unconnected inboxes, missed messages, and a lack of organization leads to frustrated customers and overwhelmed support teams.
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