Predictable Revenue
JULY 25, 2022
What is sales training and why is it so important? Learn about each step in the sales training process and how the right program can improve your win rate. The post What Is Sales Training? appeared first on Predictable Revenue.
SaaStr
JULY 25, 2022
Q: Dear SaaStr: How Do You Split Up Founder Shares? It’s a question for the ages. First, let’s note that most successful SaaS startups do not have equal founder splits. Less than 15% do. That data here: At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK). Second, note that some founders leave.
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SaaS Metrics
JULY 28, 2022
Data transformation is the process of cleaning data in order to allow for more expansive analysis and to streamline decision making at the executive level. Initially, when the data is extracted from a source, it’s not necessarily in a format analysts can use. It might be hard to compare data. It might. Read more. The post Four Types of Data Transformation first appeared on SaaS Metrics.
Tom Tunguz
JULY 25, 2022
In Deliberately Underselling as Sales Strategy , I wrote about the importance of sizing contracts below customer needs to ensure customer success. “A key part of the formula: crafting the right account executive compensation structure to reward this strategy.” I received a pile of questions asking for more detail. Since then, I’ve spoken to many sales leaders & Lee Kirkpatrick who originally surfaced the concept during Office Hours on how to do this well.
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The Daily Egg
JULY 28, 2022
Successful ecommerce business ownership has never been easier than it is today. Shopify makes your entry into the multi-billion dollar industry effortless. The post How to Build a Shopify Website appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Predictable Revenue
JULY 27, 2022
Rene Zamora, author of Part-Time Sales Management, shares his best tips to keep your outbound sales team motivated and maintain drive as a sales leader. The post How To Become a Motivational Sales Leader appeared first on Predictable Revenue.
Tom Tunguz
JULY 28, 2022
AWS announced earnings earlier today and reported 33% growth. That concludes this quarter’s IaaS earnings scorecard reports & provides us a complete picture of the infrastructure buyer’s index. AWS’s growth rate is the slowest of the three largest public infrastructure clouds. With about 39% market share, AWS reigns supreme as the largest provider.
The Daily Egg
JULY 26, 2022
If there’s one thing customers dislike, it’s waiting on hold or explaining their problems to multiple support reps. The best help desk. The post Best Help Desk Ticketing Systems Compared appeared first on The Daily Egg.
SaaStr
JULY 29, 2022
The Day in SaaS, 07.28.22: Public SaaS companies are worth exactly 50% of What They Were 12 Months Ago: [link] pic.twitter.com/pbK4BmoNwo. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 28, 2022. So we’re in a bit of a weird world and time in venture capital. The public markets are down 50%+. The best of the best in SaaS and Cloud, truly the fastest growing and most iconic SaaS companies, from Snowflake to Datadog and more are way, way down.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Intercom, Inc.
JULY 28, 2022
Growth is arguably the most defining and sought-after trait of technology companies. Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. However, growth is seldom linear, as is all too clear in the current economic climate. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn.
Tom Tunguz
JULY 28, 2022
On August 11 at 9:30 AM Pacific time, Office Hours will host legendary sales leader Bill Binch. Bill started his career at Oracle where he rose to VP. He led Marketo sales as EVP of Worldwide Sales. Most recently, Bill led the sales team at Pendo as CRO. Today, he’s an operating partner at Battery. Over the last few weeks, I’ve been writing about Deliberately Underselling as Sales Strategy.
The Daily Egg
JULY 24, 2022
If you’re looking for the ideal communication management tool for customer support teams, Twilio is a great option to consider. The app. The post Twilio Alternatives appeared first on The Daily Egg.
SaaStr
JULY 27, 2022
So when we started SaaStr waaay back in 2012, I never would have thought of profiling Microsoft and its old fashioned desktop software. But fast forward to today, and Microsoft truly is a Cloud and SaaS company, with Azure and LinkedIn its fastest growing business units! Perhaps most importantly. Azure and other cloud services grew a record 40% and the total Microsoft Cloud grew to a $90 Billion run-rate.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Intercom, Inc.
JULY 25, 2022
Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement.
Tom Tunguz
JULY 26, 2022
I’m watching public company earnings to identify early weaknesses in the software market. This week Microsoft, Google/ Alphabet, & Amazon report their figures. Today, Microsoft & Google revealed the health of their infrastructure business units. Company. Q-4 CAGR. Q-3 CAGR. Q-2 CAGR. Q-1 CAGR. Q0 CAGR. Microsoft Azure. 37%. 39%. 40%. 37%. 40%.
The Daily Egg
JULY 23, 2022
Since Paychex acquired Oasis Outsourcing in 2018, Oasis PEO is now a part of the Paychex brand. Currently, the Oasis professional employer. The post Oasis PEO Review appeared first on The Daily Egg.
SaaStr
JULY 24, 2022
Dear SaaStr: What Are The Chances of a Startup CEO Getting Fired? Fairly low. But once you raise venture capital especially, it something to at least understand better. First, let’s step back. Who can actually fire the CEO? Generally, only the Board of Directors. So, if you don’t raise money and bring on any outside Directors, there is usually no one who can fire the CEO , unless the other cofounders get together, vote themselves the majority of the board, and then fire the CEO.
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Intercom, Inc.
JULY 27, 2022
As companies and their headcounts grow, so do their tech stacks. The scale of enterprise businesses makes them inherently complex – they rely on a suite of tools tailored for specific workflows. Users spend far too much time jumping from app to app, hindering productivity. . This is the fourth post in a content series exploring Intercom’s investment in supporting enterprises.
IT World
JULY 28, 2022
If you look around Google's Mountain View, CA offices, you'll see Windows machines, Chromebooks, Macs — and gLinux desktops. G what, you ask? Well, in addition to relying on Linux for its servers, Google has its very own Linux desktop distribution. You can't get it — darn it! — but for more than a decade, Google has been baking and eating its own homemade Linux desktop distribution.
The Daily Egg
JULY 27, 2022
Salesforce is dependable CRM (customer relationship management) software that thousands of businesses use everyday. They offer unique reporting features and automations that. The post Salesforce Alternatives appeared first on The Daily Egg.
SaaStr
JULY 25, 2022
SaaS pricing can be overwhelming when there are unlimited paths and opportunities that exist. Even though most companies acknowledge its importance, SaaS founders often choose a simplistic approach to pricing—that is, if they don’t choose to ignore it altogether. Many perceive pricing to be complicated and intimidating, but it doesn’t have to be. . How can you make sound pricing decisions that work for your business without feeling overwhelmed?
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Sparktoro
JULY 26, 2022
It could be a chicken or egg situation: Maybe the platforms have made us lazy, or we’ve trained their algorithms to reward platform-native content — as in, content that keeps people on the platforms’ sites instead of sending them to yours. Zero-Click Content.
Intercom, Inc.
JULY 26, 2022
C ustomer experience (CX), or consumer experience, is the result of every interaction or touchpoint a customer has with your brand – both with your people and your products. . From becoming aware of your brand to engaging with your products or service, every interaction affects the customer experience, which is why having a customer-centric mindset is so important to the success of your company.
The Daily Egg
JULY 23, 2022
Paycom is an employee-driven online payroll service that helps you pay your employees on time, every time. Nothing stands between employees and. The post Paycom Review appeared first on The Daily Egg.
SaaStr
JULY 24, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Gartner: Software Spend Will Still Grow by $100 Billion in 2023. To a Stunning $900 Billion. If we are headed into a recession, it’s a strange one — with SaaS still on fire, and total spend on business software increasing $100 Billion next year.
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Sales Hacker
JULY 26, 2022
Sales pros, I’m calling on you to end the debate on live chat versus chatbots. Sure, on one hand, there’s the convenience and power of an automated chat function. On the other is the valid claim that technology used to replicate human interaction just isn’t there yet. In reality, we need to move beyond this “either/or” mentality. At a high level: Your chatbot should function as a qualifier to ensure the person on the other end is a real prospect.
Intercom, Inc.
JULY 26, 2022
Customer success is a business effort to help your customers achieve their objectives. . As the name implies, customer success involves working with your customer to discover how your products and/or services can best empower them to reach their goals and objectives. . Often, this means anticipating your customers’ needs and wants, and taking proactive steps to outperform their expectations. .
The Daily Egg
JULY 27, 2022
Paylocity is human resources and payroll management software that is designed with the employee in mind. It’s different from other HR software. The post Paylocity Review appeared first on The Daily Egg.
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