Inturact
DECEMBER 26, 2023
Theoretically, You might do everything correct in creating your user onboarding but there might still be some challenges on your way to creating an onboarding that has some frictions, and challenges.
User Pilot
DECEMBER 23, 2023
New user retention is essential for product success. Why? That’s what our comprehensive guide explains. It also explores: The difference between retention and churn The importance of tracking retention Various stages of user retention How to measure it effectively What retention metrics to track, and Tried and tested strategies to increase user retention.
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Nimble - Sales
DECEMBER 26, 2023
In the fiercely competitive realm of sales, confidence stands out as the unspoken secret weapon that can propel you to new heights and distinguish you from the crowd. Whether you’re a seasoned sales professional navigating the landscape of client relationships or a newcomer eager to make your mark, understanding and cultivating confidence can significantly impact […] The post Tips For Building Confidence in Sales appeared first on Nimble Blog.
TurnKey Labs
DECEMBER 26, 2023
In 2024, we predict offshore staffing to remain a pivotal strategy for companies seeking to maximize efficiency and tap into diverse talent pools. The offshore staffing arena is witnessing transformative changes, driven by technological innovations, shifting economic dynamics, and evolving workforce expectations.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
DECEMBER 26, 2023
So we’re reaching new levels of efficiency in SaaS — at least in the public markets. The average public SaaS company now has hit $300,000 in revenue per employee or so on average. Almost Everyone’s Gotten Radically More Efficient in SaaS That’s a good metric to think about at scale now. But what does it mean in practice, when you are well before the IPO stage?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Subscription Flow
DECEMBER 26, 2023
While teams targeting customer retention have excellent opportunities to innovate and connect in new ways because of the impending recession, shifting customer priorities and preferences, and new technology, however, they must first comprehend the market and the industry. It also needs to be said that customer retention has long been touted to be the most important goal for marketers in the coming years.
Blulogix
DECEMBER 27, 2023
UBP: The Theme for 2024 By BluLogix Team With the insights gleaned from this series, it’s clear that UBP is not just a pricing model; it’s a strategic theme that will shape the B2B landscape in 2024 and beyond. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Subscription Billing Here's how UBP will play out as a theme throughout the year: Increased Adoption: Expect to see more B2B companies adopting UBP models, driven by c
Subscription Flow
DECEMBER 27, 2023
Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. In this blog, keeping this context in mind, we will be going over the basics of what is customer renewal rate (including a concrete formula for customer renewal rate calculation), its importance to SaaS businesses, certain key factors to keep in mind that affect it, after which we will offer tips on how to calculate it more
The Moz Blog
DECEMBER 27, 2023
Sit back, grab a cuppa, and check out the top 25 Moz blogs of 2023
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
DECEMBER 29, 2023
If I had to summarize venture capital today, it would be like this: There is Very Little Oxygen Today Above $200m Valuations What do I mean? It’s still a weird world in venture: Firms are both shutting down and raising new funds. More entrepreneurs are doing direct investing themselves than ever. Unicorns are hurting, but — Nasdaq is at an all-time high.
Clouded Judgement
DECEMBER 29, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 2023 Top Performers In 2023, there were 14 cloud software companies that were up 100%+ this year (in the index I track of ~80 total)! Only 20 traded down on the year, and the median year-to-date performance of the basket of companies was +40!
The Daily Egg
DECEMBER 29, 2023
Your customers are everywhere—including the half a dozen social media and instant messaging platforms out there today. As you scale your business, The post SleekFlow Review appeared first on The Daily Egg.
USIO
DECEMBER 26, 2023
Integrated payments refer to the seamless incorporation of payment processing capabilities into other business applications or systems. Instead of using separate platforms for different business functions, integrated payments allow businesses to integrate payment processing directly into their existing software or workflows. For example, an e-commerce platform might integrate payment processing directly into its website, allowing customers to make purchases without being redirected to a separate
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
DECEMBER 28, 2023
So 2023 wasn’t a rough year for everyone. Shopify, Canva, Monday and tons of other SaaS leaders less focused on tech and startups had big years. And broader Cloud players had great years too, from MongoDB to Cloudflare to Azure, if not quite as crazy as at the peak of 2021. But overall, overall … well SaaS and Cloud growth hit record lows per the BVP Cloud Index: As you can see, even though 2022 was a tough year in the public markets and for valuations, revenue growth still held up
Predictable Revenue
DECEMBER 26, 2023
Collin Stewart and Matthew Iovanni, have a candid discussion on the pros and cons of outsourcing the SDR function. The post The Truth About Outsourcing Sales Development Teams with Matthew Iovanni appeared first on Predictable Revenue.
The Daily Egg
DECEMBER 29, 2023
Traditional call centers support one channel: voice. While simple and straightforward, this is no longer ideal in the age of a zillion. The post LiveVox Review appeared first on The Daily Egg.
The Moz Blog
DECEMBER 28, 2023
Learn about the most recent local search developments of 2023 to get ready for the year ahead.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
DECEMBER 23, 2023
Dear SaaStr: What Advice Do You Have For a First-Time VC? My advice is hard learned, and pretty contrary to what you’ll be told. YMMV. So many mistakes you'll look back in VC But the #1 you'll probably regret was letting those founders leave the room, leave the pitch, leave the Zoom … that you >knew< were going to win There's a reason why even Sequoia gets those ones a term sheet the same day — Jason ✨Be Kind✨ Lemkin ??
Sales Hacker
DECEMBER 26, 2023
To cap off the year, we have another special episode. Be warned: It’s a spicy one! At the end of every weekly podcast episode, host Scott Barker asks guests the same two questions. Last week, you heard the compilation of guest responses to the first question. This week, you’ll hear the compilation of their responses to the second question: What is one widely held belief that revenue leaders have that you think is bull$ or no longer serving us?
Stax
DECEMBER 27, 2023
Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account acts as a pathway between your business, your customers, and the issuer and acquiring banks to process electronic transactions like credit cards. Without a merchant account, it’s very difficult to ensure consistent cash flow or manage multiple sales channels effectively.
The Moz Blog
DECEMBER 29, 2023
We had a year full of learnings from all of our Whiteboard Friday presenters. In case you missed them, here are the top 10 episodes from this year!
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
DECEMBER 23, 2023
So I think 2023 may mark The End of Customer Success as We Knew It. What happened? At least 3 core changes: #1. The Massive Push to Efficiency As almost every public SaaS company got cash-flow positive and radically more efficient, and most startups had to stretch their dollars much further — customer success took a lot of the brunt. SaaS companies are now simply willing to run a lot more leanly in CS, in many cases hoping to rely on automation, knowledge bases and community to pick up the slack
Andreessen Horowitz
DECEMBER 26, 2023
The latest crypto regulation news, legislation, and frameworks released by regulatory agencies and bodies – curated by our policy team.
Nimble - Sales
DECEMBER 28, 2023
In the dynamic and ever-changing landscape of sales, where consumer behaviors, technologies, and market trends constantly shift, achieving success is tied to the mastery of the sales process and the adept management of sales pipelines. This dynamic environment demands a strategic and well-informed approach to transform potential prospects into delighted, loyal customers.
TurnKey Labs
DECEMBER 29, 2023
Scaling your business is like a tightrope walk: thrilling, yet fraught with the risk of organizational chaos. It’s a delicate balance, particularly in the realm of HR management. In this high-stakes journey, overlooking HR is like asking a goldfish to swim in the ocean.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
DECEMBER 25, 2023
Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? Your public pricing? Usually the answer is — Not Today. First, it’s complex to manage. Second, your users will see the pricing is “cheaper” somewhere else and get mad. Third, it’s unlikely to move the needle. Usually — wait. Wait until your are bigger and can deal with all the complexity here.
Andreessen Horowitz
DECEMBER 26, 2023
Welcome to “The Ben & Marc Show”, featuring a16z’s co-founders Ben Horowitz and Marc Andreessen. In this week’s episode, Marc and Ben are joined by special guest Tony Robbins to discuss the future of longevity. Tony Robbins is an entrepreneur, #1 NY Times bestselling author, philanthropist, and the nation’s #1 life & business strategist. For over four and a half decades, Tony has empowered more than 50 million people from 100 countries around the world through his audio programs, edu
Nimble - Sales
DECEMBER 27, 2023
If you couldn’t join our recent webinar, no worries! We’ve got you covered with an on-demand Webinar Replay, tailored just for you. In this engaging session, Nimble’s marketing experts, Jenna Dreikorn and Gabi Lohr, delve into the latest enhancements to Nimble’s Web Forms. Plus, they offer a special sneak peek into exciting new features set […] The post Webinar Replay: What’s New to Nimble: Unwrapping Our Latest Features appeared first on Nimble Blog.
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