SaaStr
APRIL 18, 2022
Dear SaaStr: Is it Bad to Leave a Failing Startup? It can be a tough situation. If you’re a critical resource and leave a struggling startup — would that increase the odds it fails? If so, do you have an obligation of some form to stay? I’ve never failed as a CEO but I sure have come close. And most of the best folks stayed, but not all. All I can share is from that perspective: Talk to the founders first.
Sales Hacker
APRIL 18, 2022
“Fairy tales are more than true: not because they tell us that dragons exist, but because they tell us that dragons can be beaten.”. – Neil Gaiman. Oh don’t worry, you are at the right place. This is still an article about sales. But just because it’s about sales, doesn’t mean the dragons are not real. I’m talking, of course, about sales myths – giant, all-consuming ideas that seem to loom over the sales mindscape and impact our every action.
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Tom Tunguz
APRIL 18, 2022
Revenue, Revenue_USD, Revenue_new, rev2, customer_revenue. Do you recognize these? They might be the column names you might find in your BI or analytics tool. Which is the one to use? You pick Revenue_new (it’s new, after all!) and proceed with your analysis. A few minutes into the meeting with the sales team, the group startles: the data doesn’t match their expectations.
Predictable Revenue
APRIL 19, 2022
Eric Nowoslawski joins the Predictable Revenue podcast to discuss his top three strategies for how to create inbound leads using outbound sales messaging. The post Generating Inbound Leads With Outbound Sales Messaging appeared first on Predictable Revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
APRIL 21, 2022
So this is a seemingly simple post, and one with a title that is purposefully a bit binary. Yes, sometimes it’s OK to hire a VP of Sales that everyone loves. But not usually. At least 9 times out of 10, if everyone on the team loves a VP of Sales, it’s the wrong hire. And this especially matters because I often see CEOs picking between 2 final VP of Sales candidates.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
APRIL 19, 2022
Defi lending protocols, distributed exchange protocols, cross-chain messaging protocols, communication protocols. All of them are in the process of being invented, debated, and adopted. In a roundabout way, this post is about the emergence of web3 protocols. But it’s about how we got here. For 20 years, from 1970 to 1990s, the first Protocol Wars raged over clacking IBM Model M mechanical keyboards.
Predictable Revenue
APRIL 19, 2022
Successful sales development hiring begins with attracting the right candidates. These templates will help you write compelling job descriptions for common sales roles. The post Sales Development Hiring: Job Description Templates for SDRs and Sales Managers appeared first on Predictable Revenue.
SaaStr
APRIL 18, 2022
FT summarized the latest data from 2 platforms trading private shares. These platforms are used to trade shares in the largest, late-stage startups: Forge Global, which just SPAC’d / went public itself, found the clearing price for trades for top startups fell 10% in February and another 10% or so in March , after just starting to go down in January.
Andreessen Horowitz
APRIL 20, 2022
American biotech has traditionally been a highly centralized industry, with most companies clustered in a handful of cities and operating with teams of in-house scientists. Biotech companies are typically small startups focused on developing biologic drugs (or therapeutic platforms). When the industry first gained its footing in the 1980s, there were good reasons for its.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Buffer Resources
APRIL 18, 2022
Earth Day is one of the (many) days when businesses can create or reaffirm a commitment to practicing sustainability. Business owners must take time out to create awareness, especially when climate action is more important than ever. Along with the environmental implications, sustainability is growing in awareness among consumers. A 2021 study by Deloitte found that 34 percent of consumers choose brands that have environmentally sustainable practices.
Predictable Revenue
APRIL 18, 2022
Successful sales development hiring begins with attracting the right candidates. These templates will help you write compelling job descriptions for common sales roles. The post Sales Development Hiring: Job Description Templates for SDRs and Sales Managers appeared first on Predictable Revenue.
SaaStr
APRIL 16, 2022
Ok I have to admit, I don’t know BowtiedCocoon on Twitter but the research from LinkedIn put together looks really solid and consistent with all my data. And it’s super helpful. Per LinkedIn data, SMB AEs at some of the top SaaS and B2B companies have: an average base salary of $70k, an average OTE of $125k, and. the best, top reps make $260k.
Andreessen Horowitz
APRIL 21, 2022
The best industrial research labs throughout history have played a critical role in pioneering much of modern technology. Two modern examples of successful research labs — both founded in the wake of radical advances in the field of artificial intelligence … The post Announcing a16z crypto research appeared first on Andreessen Horowitz.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Sixteen Ventures
APRIL 19, 2022
Disclaimer: The following assumes your customers are humans. Don’t get me wrong, customers dislike A LOT of things. But there are three things that elicit such a deep, visceral response that the only applicable word is hate. Strong word, but strong emotions. In my many years of helping companies grow through Customer Success, the thing I’ve always tried to do is understand why humans behave the way they do.
Frontegg
APRIL 21, 2022
User Authorization is an access control essential that’s helping SaaS apps and services operate safely. By making sure that the user has the right permissions, it is helping online businesses ensure controlled and safe access to personal information, sensitive databases, and private data. Let’s learn more about the User Authorization options you can implement today.
SaaStr
APRIL 22, 2022
So everything changed in SaaS in February and March. The public markets were under stress before then, as we emerged into this new post-Covid restrictions, higher interest rate world. But it didn’t fully hit startups and even many public companies until February. It hit hard, with Nasdaq falling another 15%, and private valuations perhaps 20%. More importantly, many Cloud leaders are down 50% from their all-time highs.
Andreessen Horowitz
APRIL 18, 2022
This is an excerpt from Zero to IPO: Over $1 Trillion of Actionable Advice from the World’s Most Successful Entrepreneurs by Frederic Kerrest, pp. 164-171, (McGraw Hill, April 2022). Kerrest co-founded Okta – an enterprise identity management company – in 2009 and currently serves as its executive vice chairperson and chief operating officer. I’ve heard a lot.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
IT World
APRIL 20, 2022
Talk to most Android enthusiasts about their current causes of excitement, and odds are, the Pixel 6a won't be high on the list. It's no wonder, really: The Pixel 6a — Google's upcoming midrange phone model, which signs increasingly suggest should be landing around the time of the company's I/O developers' conference in May — will almost certainly just be a lower-end equivalent of the more premium Pixel 6 flagship that came out last fall.
Totango
APRIL 18, 2022
Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not putting customer success into the hands of your whole team. . We’ve all been there.
SaaStr
APRIL 20, 2022
Dear SaaStr: What is the Best Way to Deal with Long Sales Cycles? First, shorten them up a bit. Don’t fear paid pilots, opt-outs after 60-90 days, and/or smaller deployments. Prove yourself for now and put a few nickels in the bank. And then — just get used to it. The best way to shorten them a bit is to hire a head of sales with experience at your price point: $100k+ deals often take more than a quarter to close. $1m+ deals often take more than a year.
Andreessen Horowitz
APRIL 18, 2022
Today, we officially launched the a16z START program , which fuels founders at the earliest stages of company-building with 1:1 support, network introductions, and up to $1M in funding. Powered by the a16z seed fund in collaboration with partners investing … The post Introducing a16z START appeared first on Andreessen Horowitz.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
IT World
APRIL 22, 2022
You might not know it from all the panic-inducing headlines out there, but Android is actually packed with practical and powerful security options. Some are activated by default and protecting you whether you realize it or not, while others are more out of the way but equally deserving of your attention. So stop wasting your time worrying about the Android malware monster du jour and which security company is using it to scare you into an unnecessary subscription , and take a moment instead to l
ChurnZero
APRIL 22, 2022
Did you hear that ChurnZero’s Customer Success team are finalists for a 2022 CODiE Award, the software industry’s only peer-recognized awards program? We’re in the running for Client Success Team of the Year. As a Customer Success company, this award couldn’t be closer to our hearts. CS is everything we do, and it’s what we’re here to help you do.
SaaStr
APRIL 22, 2022
What are the key product and organizational learnings from taking a company to $500 million in annual recurring revenue in just six years? . Kiren Sekar joined Samsara’s founding team as CPO after working with the co-founders at their previous company, Meraki. Applying the lessons from Meraki, Kiren will share how Samsara broke into the under-served world of physical operations, the importance of customer feedback, a multi-product strategy, and why culture matters.
Andreessen Horowitz
APRIL 22, 2022
John List is chief economist at Walmart (a title he previously held at both Lyft and Uber) and a professor of economics at the University of Chicago. He recently published a book titled The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale. In this interview, List discusses some of the book’s. Read More. The post Will It Scale? Applying Data, Science, and Economics to the Art of Ideas appeared first on Future.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
IT World
APRIL 21, 2022
Apple's plans to integrate Google Workspace identity services with Managed Apple IDs should simplify cloud identity management for businesses that use services from the search advertising giant. Bringing the work and school teams together. The recently-announced integration is particularly focused on the needs of small and mid-sized businesses (SMBs) using Apple Business Essentials (ABE) and educators using Apple School Manager , but, like the Microsoft Azure Active Directory integration that
ChurnZero
APRIL 22, 2022
You can’t build or scale a high-performing team if process gets in the way of productivity. Is your Customer Success (CS) team stuck in a copy-paste-repeat cycle ? While the human aspect of CS will never fully disappear, automation can free your team of repetitive processes and customer engagements. When thoughtfully applied, automation makes digitized touchpoints and human touchpoints indistinguishable.
SaaStr
APRIL 21, 2022
We’re continuing to gear up for the 2022 SaaStr Annual in the SF Bay Area, Sept 13-15! Each week we’ll be adding more incredible speakers. This week, new speakers include: Elizabeth Walton Egan | CMO | Sprig. Jennifer Brannigan | CRO | Pendo. Kate Ahlering | CRO | Calendly. Rami Essaid | Co-Founder & CEO | Finmark/Distil Networks. Tobenna Arodiogbu | Co-Founder & CEO | CloudTrucks.
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