Predictable Revenue
AUGUST 29, 2022
Top traits you should look for in sales leaders, how they differ from sales reps, and how to optimize your sales hiring process. The post Hiring Sales Leaders: Skillset To Look For To Find The Ideal Candidate appeared first on Predictable Revenue.
SaaStr
AUGUST 29, 2022
SMB SaaS has a lot going for it: – Millions of them – Short sales cycles – Easier compete. But, it's often hard to get to $100m ARR selling just to SMBs. So I took a look at the BVP Nasdaq index. Only 11.8% sell just to SMBs pic.twitter.com/Po1I2aMaBK. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 26, 2022.
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Kellblog
AUGUST 27, 2022
“I’m an CMO and it’s 2018. Of course I’ve read Play Bigger. Duh. Do you think I live under a rock?” — Anonymous repeat CMO. Play Bigger hit the Sand Hill Road scene in a big way after its publication in 2016. Like Geoffrey Moore’s Crossing the Chasm some 25 years earlier, VCs fell in love with the book, and then pushed it down to the CEOs and CMOs of their portfolio companies. “Sell high” is the old sales rule, and the business of Silico
Inturact
AUGUST 30, 2022
There’s one biggest myth when we talk about email marketing for SaaS: it’s dead and so old-school, meaning that it’s no longer effective to attract today’s savvy internet users.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Sales Hacker
AUGUST 30, 2022
In sales development, there’s no shortage of tips, tricks and resources to help SDRs excel in their role. . Yet, there’s so much still left to be explored to support SDR Managers get up to speed in helping their teams. . This masterclass gives you the first steps that every SDR leader can follow to ramp up, make an impact, and get the best of their people and their teams. .
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
AUGUST 29, 2022
Facebook parent Meta Platforms agreed Friday to settle a class action lawsuit seeking damages for allowing British political consulting firm Cambridge Analytica access to the private data of tens of millions of Facebook users. The settlement will spare CEO Marc Zuckerberg an embarrassing court appearance to defend his company. Lawyers acting for the plaintiffs and for Facebook filed a joint request with the US District Court for the Northern District of California on Friday, asking the judge to
BetterCloud
AUGUST 30, 2022
When building automated workflows in BetterCloud, Organizational Unit (OU) is an important condition. This is often used in situations like an employee joining a department or moving from one department to the other. In some organizations, the parent unit paths of their “organizational units” (or departments and sub-departments) can be quite complex, requiring IT team members to see the whole organization unit path, and not just the parent OU, like this example below: Employees: /Users/Employees
IT World
AUGUST 29, 2022
A revolution is coming. And even the general public understands it has something to do with headsets, goggles or glasses. But what is the reality of the coming revolution, exactly? Virtual reality (VR), augmented reality (AR), extended reality (ER), mixed reality (XR)? Meta CEO Mark Zuckerberg changed the name of his company from “Facebook” to “Meta,” then miraculously convinced the media to refer to all of these realities as “the metaverse.
SaaStr
AUGUST 28, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10 Things That Always Work in SaaS Marketing. The Ultimate Guide for Hiring a Great VP of Sales. 2 Cold Emails I Funded For Millions. 5 Interesting Learnings from Toast at Almost $800,000,000 in ARR.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
SEPTEMBER 2, 2022
During Bill Binch’s Office Hours , he predicted many more software startups would achieve 200% net dollar retention. In other words, the average customer’s spend would double each year. I’ve only seen a handful of companies achieve that mark. The most notable public company is Snowflake which routinely reports NDR of 171%. Large NDR figures are hugely beneficial to startups.
The Daily Egg
SEPTEMBER 2, 2022
ConvertKit is an all-in-one email marketing service and general marketing hub that supports creators in every type of field. Whether you are. The post ConvertKit Review appeared first on The Daily Egg.
Intercom, Inc.
AUGUST 30, 2022
As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? Many founders fall into the trap of prioritizing the former without giving much thought to the latter. But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale.
SaaStr
AUGUST 31, 2022
So Cloudflare is that quiet Cloud leader that just keeps … killing it. We last checked in on them at $500m in ARR, growing 50%. Today, they are at just about $1B in ARR … and growing even faster at 54% year-over-year than they were at $500m in ARR! Wow. And while everyone has taken a hit in public market valuations, Cloudflare has outperformed.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Tom Tunguz
AUGUST 29, 2022
The summer of 2021 marked an influx of dollars & interest into web3. Since then, the fourth crypto winter has dropped snow atop web3, but the revenue decline isn’t equal across web3 software. NFT marketplace revenue collapsed 62% since the beginning of this year. This chart shows the decline in monthly revenue from January to August. L1s’ monthly revenue has followed NFT marketplaces downward, falling 57%.
The Daily Egg
SEPTEMBER 2, 2022
Partnering with a competent ecommerce hosting provider has numerous benefits for your business. Your online store will be available whenever your customers. The post Best Ecommerce Hosting Providers Compared appeared first on The Daily Egg.
Predictable Revenue
SEPTEMBER 1, 2022
Jason Bay joins the Predictable Revenue podcast to share his cold calling framework for outbound sales, along with his top sales coaching tips. The post Jason Bay’s Cold Calling Coaching Framework appeared first on Predictable Revenue.
SaaStr
AUGUST 28, 2022
So in many ways we use SaaStr itself as sort of a lab to try sales and marketing experiments. I have my own experience as a SaaS CEO to draw on, for a product now doing hundreds of millions in ARR a year. And I have the experience of investing in 5 SaaS unicorns and decacorns. But you need to keep it fresh. Running SaaStr itself definitely helps.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Kellblog
AUGUST 31, 2022
To adapt Julius Caesar’s famous opening line of the Gallic Wars : marketing as a whole is divided in three parts. Product marketing (prodmkt), responsible in a word, for the message and how well it resonates with customers in the market [1]. Demand generation (demandgen), responsible in a word, for generating opportunities (oppties) to feed sales [2].
The Daily Egg
SEPTEMBER 1, 2022
Tracking the progress of your social media campaigns and analyzing their results is one of the most important things you can do. The post Best Social Media Monitoring Tools Compared appeared first on The Daily Egg.
IT World
SEPTEMBER 2, 2022
Apple has encouraged users of older mobile and desktop devices to update their software ASAP, as a vulnerability could allow an attacker to take complete control of older Apple devices.
SaaStr
AUGUST 27, 2022
Workday: “There’s no slowdown at all”. Salesforce: “We’re finally seeing slowdown now in our commerce, media, telecom, and SMB segments”. It’s still a tale of multiple worlds out there pic.twitter.com/dRPuWG5iZe. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 26, 2022. So when Salesforce announced its last quarter, everything was still humming.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
AUGUST 31, 2022
Engaging with customers on social media has become part of every customer experience strategy to drive sales and retain customers. In this CX for Growth webinar, we explore the world of B2B SaaS social media with one of our partners, Chatdesk , a customer care platform that helps businesses increase conversions and provide a better customer experience through social and support channels.
Totango
SEPTEMBER 1, 2022
Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. The traditional fixed quarterly review is being replaced by real-time performance monitoring and artificial intelligence data analysis, enabling you to stay engaged with clients between scheduled reviews.
IT World
SEPTEMBER 1, 2022
With a tech talent gap that's expected to worsen in the next few years, organizations and business users are increasingly looking to low-code and no-code app development to fill digital transformation needs. In fact, for many business users, knowing how to use low-code and no-code to build apps is becoming more of the rule than the exception. (The difference between no-code and low-code is that the latter enables some customization because developers have access to command-line coding; no-code d
SaaStr
AUGUST 29, 2022
10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. We’re 15 days away from SaaStr Annual 2022, and we are excited to feature hundreds of speakers, sharing their knowledge and experience with you!
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
ChurnZero
SEPTEMBER 2, 2022
Does your company understand the potential of Customer Success? Unfortunately, a few CEOs still think it’s just a trendy name for customer support, or believe that CS is there to schedule meetings and keep customers happy. Your CS team’s success depends on how your organization sees your role. If CS is viewed as an amorphous, frivolous function, you’ll have less funding, less authority, and less influence.
Andreessen Horowitz
AUGUST 31, 2022
… The post The Can’t Be Evil NFT Licenses appeared first on Andreessen Horowitz.
Zuora
AUGUST 29, 2022
Zuora’s interns bring unique perspectives and tremendous value to our business, and they are an integral piece of our ZEO […]. The post Intern Perspectives at Zuora appeared first on Zuora.
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