SaaStr
APRIL 3, 2022
So the way VC funds do accounting and valuations is … weird. Most VC funds “mark-up” their investments to the price of the last round and … just sort of leave it there. If things go really bad, sometimes they’ll lower the valuation. And if it goes to $0, of course, they have to write it off. But they generally have a lot of lattitude on when to continue to carry an investment at the last round price.
Predictable Revenue
APRIL 4, 2022
Andy Paul joins the Predictable Revenue podcast to discuss why we need to do away with pushy sales tactics and adopt a humanity-first outbound sales process. The post How to Sell Without Selling Out appeared first on Predictable Revenue.
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Predictable Revenue
APRIL 4, 2022
We sat down with pro sales development reps and got insider information on what tech they’ve been using to crush quota. The post Top Outbound Sales Tools Your SDR Team Needs in 2022 appeared first on Predictable Revenue.
Tom Tunguz
APRIL 6, 2022
As I’ve explored web3 I’ve been forming a mental model of the major innovations powering this enormous wave of innovation. At the moment, I see four clusters: A permanent ownership record that exists beyond and outside a company. The photos I take, the movies I buy, the music I rent, the emails I write and receive, the messages I send - all of these are captive.
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SaaStr
APRIL 5, 2022
Gartner released its latest “Best Performing Marketing Channel” survey , and while it’s not as informative (to me at least) as its CIO and Cloud reports, there are a few interesting learnings: A few learnings on getting those MQLs: Email is #1. Email, done right, has always worked and continues to work. Now, Gartner’s survey looks back at a period without IRL events, so email looked to be the #1 channel that took events’ place in 2021.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
FastSpring
APRIL 7, 2022
How does a small company in Estonia expand to three continents in less than seven years without funding? Last year, Messente hit €10M ARR, and they’re still growing strong. We spoke to Lauri Kinkar , Messente’s co-founder, about how they did it. Note: If you’re expanding to new regions, we can help. Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments.
Andreessen Horowitz
APRIL 7, 2022
The promise of decentralization has been heavily discussed and debated, from why it matters to the bigger question of who will control the software that powers the internet. These questions are critical, because as we have seen, when control is held in the hands of a very few, encroachments on personal freedom, choice, and privacy. Read More. The post Decentralization for Web3 Builders: Principles, Models, How appeared first on Future.
SaaStr
APRIL 6, 2022
So when we last checked in with Snowflake, it was at $850m ARR growing a breathtaking 110%, with 162% NRR. It hasn’t really slowed down! At $1.5 Billion in ARR, it’s still growing 102%. That’s triple digit growth going into a $2 Billion run rate! Goodness. 5 Interesting Learnings: #1. Margins Continue to Improve to an Impressive 75%.
Intercom, Inc.
APRIL 5, 2022
When it comes to customer support, there’s no substitute for the personal approach. Now more than ever, businesses are looking for a way to scale that personalized support. That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. Phone support has been carrying that personal touch for support teams for decades.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
FastSpring
APRIL 5, 2022
Is conversion rate optimization for SaaS and software different than traditional A/B testing for ecommerce? Is it all about getting people to click the “buy” button (like it is in Ecommerce)? Or is there more to it? I sat down with growth expert (and current director of growth at Planday) Frederic Linfjärd — and I asked him what he thought about these questions.
Sparktoro
APRIL 4, 2022
You’ve heard the marketing analytics spiel before. It goes something like: Marketing journeys are long, complicated, multi-channel paths. Tracking them is always imperfect, but if you employ an extensive, expensive, difficult-to-configure combination of tools, tracking systems, and deeply talented statistics professionals, you can build a high-quality, predictive attribution modeling structure that approximates reality with relatively minor gaps.
SaaStr
APRIL 8, 2022
There's always a 50% chance that manager you need to hire already works for you. Double check that your top ICs aren't ready. — Jason BeKind Lemkin #???????????? (@jasonlk) February 10, 2022. So Gong has a new report on Sales Talent and there’s some good data in here. It’s got the data to back up a lot of things you probably know or suspect, but with a few surprises: Reps that don’t believe they can meet their quota are looking for another job.
Andreessen Horowitz
APRIL 8, 2022
When it comes to ecommerce, last year in China often means this year (or next) in the U.S. Numerous online shopping trends have swept China before landing stateside one or two years later. This is happening now with super apps (e.g., WeChat and Doordash), meaning platforms that customers initially use for one purpose (like ordering food. Read More. The post Why China’s Version of Email Marketing Is So Effective appeared first on Future.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
FastSpring
APRIL 6, 2022
I recently sat down with growth expert (and current director of growth at Planday) Frederic Linfjärd for two back-to-back amazing conversations. The first was about conversion optimization (CRO) for SaaS and software. (You can find that interview here ). . We followed it up with deep dive into churn. Specifically, how Fred slashed it by 50% in a previous growth role at a software company.
IT World
APRIL 4, 2022
There’s a lot of fear of possible Russian cyberattacks stemming from Russia’s attempted takeover of Ukraine. Perhaps the biggest worry —and quite possibly the most likely to materialize — is that these cyberattacks will likely be finely tuned as retaliation for US financial moves against the Russian economy. The cyberattacks would be designed not to steal money or data per se, but to harm the US economy by strategically hitting major players in key verticals.
SaaStr
APRIL 7, 2022
Q: Dear SaaStr: What’s The #1 Most Important Step in Closing a Deal? Being responsive. Thoughtfully, intelligently, knowingly responsive. Responding ASAP with what the customer needs to know. Not tomorrow, or with a random calendar link to meet next week. It’s not enough on its own: Following up immediately alone isn’t enough. Getting the prospect all the answers they need ASAP isn’t enough.
Andreessen Horowitz
APRIL 6, 2022
COVID has strained our healthcare system, payors are feeling the squeeze of rising costs, and patients are bearing the brunt of the current system’s shortcomings. As a result, healthcare is undergoing a transformation, from care that is predominately fee for … The post Risk-based Contracting for Value-based Care, a Founder’s Playbook appeared first on Andreessen Horowitz.
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The SaaS CFO
APRIL 5, 2022
The SaaS P&L is critical to the management of your SaaS business. I talk about the SaaS P&L (profit and loss statement) almost every week with SaaS founders, finance, and accounting teams. At this point, I’ve reviewed hundreds of SaaS P&Ls (also called an income statement). I’d say about 90% of them are structured incorrectly, […].
IT World
APRIL 8, 2022
All right, my fellow Chrome OS adventurer — see if this progression feels familiar: First: "Ooh, look! My Chromebook's getting a huge update this week! Cool new features! SO EXCITING!!". Then: "Oh. The update's here, but everything looks the same. Where's all the new stuff? So disappointing.". It's an all-too-common pairing here in the land o' Googley matters, and that exact progression is in the midst of playing out for many an eager Chromebook owner this very moment.
SaaStr
APRIL 4, 2022
So this is the real start of the VPs-of-Sales Lose Their Job Season. Why? It takes until about now in the year for founders and VC boards to process both what happened last year and to align on if this year is on track. Around now, it dawns on folks the VP of Sales they have may not be the one they need. At a minimum, this is the time of the year it’s discussed.
Intercom, Inc.
APRIL 7, 2022
The year was 1999 – the end of the millennium was slowly approaching, and everyone was buzzing with excitement. Mark, Parker, Frank, and Dave were developing their prototype in a one-bedroom rental apartment in San Francisco’s Telegraph Hill – they wore Hawaiian print shirts, brought their dogs to work, and had a poster of the Dalai Lama from one of Apple’s campaigns encouraging them to “think different.” They only worked on things they deemed important; “no fluff,”
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Andreessen Horowitz
APRIL 4, 2022
Web3 has infiltrated mainstream culture, from Paris Hilton showcasing her NFTs on the Tonight Show to ConstitutionDAO attempting to buy one of the last remaining copies of the Constitution. Joining web3, however, is still a complex and confusing process geared toward early adopters. There’s a whole cohort of digitally native people — let’s call them.
IT World
APRIL 7, 2022
When there aren’t enough developers to go around, what can a company like Apple do to try and fix the problem? Two things, really – invest in global education in coding skills, and make its existing environments easier to use. Apple won’t have a no-code future. WWDC 2022 , announced this week and set to take place June 6-10, declares a ‘Call to code,” rather than a call to no code.
SaaStr
APRIL 7, 2022
As we are gearing up for our 3d epic SaaStr Europa 2022 in Barcleona 7-8 June , I wanted to take a look at a few iconic sessions in the past. At our inaugural Saastr Europa in Paris in 2018, Sequoia (then Accel) Partner Luciana Lixandru and UiPath CMO Bobby Patrick discussed what breaks when your business goes into hypergrowth mode (hint: pretty much everything).
Intercom, Inc.
APRIL 4, 2022
March was a big month at Intercom. St. Patrick’s Day celebrations returned, more and more of our teams were able to work from the office, and we hosted our first ever global virtual event, New at Intercom – bringing together our leaders and customers under one virtual roof. They shared industry trends, customer insights, and revealed some game-changing products that will transform your business.
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Sales Hacker
APRIL 6, 2022
Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Sales teams are often forced to use manual processes that result in errors, inaccuracies, and wasted time. And these manual processes take sales reps away from their most important activity: selling. Whether purposefully or by accident, sales reps often deviate from pricing and discounting guidelines.
Totango
APRIL 5, 2022
The number of NPS software providers has proliferated as the importance of tracking Net Promoter Score (NPS) has been realized by a growing number of enterprises. This raises the question, how do you find the best NPS software solutions? In this guide, we’ll help you tackle this issue. First, we’ll cover what NPS software is and what features are important so that you know what to look for when selecting a solution.
SaaStr
APRIL 7, 2022
So what’s going on with AE comp inflation? Everyone is looking for a higher OTE, and they’re often getting it. There are so, so many SaaS companies looking to hire AEs. But what I’ve seen anecdotally, BenchSights now has data on now: higher OTEs and OTE inflation is coupled with higher quotas. Put differently, while OTEs are up 10%-15% on average year-over-year … so are quotas.
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