Kellblog
OCTOBER 13, 2022
A guy walks into a bar and orders a $17 Martini. Is it MRR (monthly recurring revenue)? The potentially surprising answer: maybe, and often yes. If he’s a tourist who happened to walk in, then no, it’s not MRR. If he’s lived here for two years and comes in every Thursday for a Martini, yes. He represents $68 of what I’d call empirical MRR [1].
SaaS Brief Submitted Articles
OCTOBER 10, 2022
A software platform to empower educators and content-creators to create e-learning websites to sell memberships, online courses and make money.
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Chargebee
OCTOBER 10, 2022
Nothing that's truly transformational, is simple. Like conquering planets, building products that outlive the people, or intercepting customer churn before it even happens. Innovation is supposed to be complex. Or is it?
Predictable Revenue
OCTOBER 10, 2022
Learn five steps to build an outbound sales function, including how to navigate the hiring process, train your sales team, and set up foundations to scale. The post 5 Steps To Build An Outbound Sales Team From The Ground Up appeared first on Predictable Revenue.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
IT World
OCTOBER 12, 2022
With both Privacy Shield and Safe Harbor having been previously struck down by legal challenges, experts question whether US President Biden’s executive order implementing the new Trans-Atlantic Data Policy Framework will stand up to scrutiny.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
OCTOBER 13, 2022
The sales profession often drives people away because its training methods need updating. Too many salespeople are taught to rely on pushy and spammy tactics. And these tactics make those salespeople — not to mention their prospects — uncomfortable, decreasing any successful outcome. The desire for authenticity in sales. More than ever, people want to do work that’s personally meaningful and connects with their values.
Totango
OCTOBER 12, 2022
Recent years have seen an astonishing rise in the popularity of subscription-based products and services. The world of ownership is being replaced by Spotify, Hulu, Amazon Prime, and a host of other on-demand services. And of course, customers can easily cancel the very second they become dissatisfied, lose interest, or feel they aren’t getting the value they expected. .
Andreessen Horowitz
OCTOBER 10, 2022
This article is the first of four installments in our new series, How Fintech Companies Can Simplify Their Funding Strategy. One of the most common conversations we have with fintech entrepreneurs looking to launch a new financial product is about … The post Launching a Financial Product: How to Choose the Right Funding Structure appeared first on Andreessen Horowitz.
Entrepreneur - SaaS
OCTOBER 12, 2022
The average SaaS company spends just 6 hours determining its pricing strategy. This means entrepreneurs are missing out on a crucial part of their business.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
OCTOBER 10, 2022
Over the last three years, the United States economy has shifted drastically. The economic landscape of today differs greatly from what it was even a few short months ago. From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” .
The Daily Egg
OCTOBER 14, 2022
Offering high-demand merchandise at an affordable price is perhaps the most effective way to ensure your online business thrives in the long. The post 7 Ways to Find the Best Dropshipping Products appeared first on The Daily Egg.
Tom Tunguz
OCTOBER 12, 2022
The public software market continues to compress. Enterprise-value-to-forward-revenue multiples are now below 2016 levels for the first time in 6 in years. The 25th percentile of companies trade at 3.3x today compared to 4.0x in 2016. The median or 50th percentile trade at 4.9x vs 5.6x. The 75th percentile have resisted the downward pull & retain their premium: 7.3x vs 5.8x.
Predictable Revenue
OCTOBER 13, 2022
Rand Fishkin joins the Predictable Revenue podcast to discuss how to gain a deeper understanding of your audience to improve your outbound sales process. The post How to Gain a Deep Understanding of Your Audience appeared first on Predictable Revenue.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
OCTOBER 12, 2022
So we can only learn so much about Figma. Even though it’s being acquired for $20 Billion (!) by Adobe — the largest private acquisition in SaaS ever, and maybe startups ever — it doesn’t really have to disclose any information itself, and Adobe only has to disclose limited information for now (it will share more later). But we can learn some good stuff from what’s been disclosed.
The Daily Egg
OCTOBER 11, 2022
Lightspeed is an intuitive POS system that works best for restaurants and quick-service businesses. With incredible hospitality-specific features and transferable hardware, Lightspeed. The post Lightspeed POS Review appeared first on The Daily Egg.
Tom Tunguz
OCTOBER 9, 2022
On October 18th at 10am Pacific, Office Hours will host Carilu Dietrich. Carilu headed corporate marketing for Atlassian from $150m to $450m in revenue & through their massively successful IPO. Since then, she’s advised Segment, Kong, Miro, PagerDuty, Bill.com & 1Password, among many others. Needless to say, her vista across many leading SaaS companies marketing practices is exceptional.
Intercom, Inc.
OCTOBER 12, 2022
Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. At Intercom, we’re committed to building a product that enables businesses to offer a world-class, personalized customer experience. As the world of customer support evolves, our product evolves alongside it. . Today at New at Intercom, our fall product launch event, we unveiled a host of exciting new products and features to help you and your team to build deeper
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
OCTOBER 9, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Early Hire That Almost Never Works: Director of Outbound. 10 Tips to Start Selling to Big Companies as a Tiny Startup. Seasoned VPs Cost 10x a Stretch VP Now.
The Daily Egg
OCTOBER 9, 2022
Funding Circle is a lending platform that aims to help small businesses secure the finances they need. The service offers several perks. The post Funding Circle Review appeared first on The Daily Egg.
FastSpring
OCTOBER 10, 2022
In September, Slack rolled out its first pricing change since the company launched in 2014. Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement.
Clouded Judgement
OCTOBER 14, 2022
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Tail Risk What a week. The WCLD index dropped >10% over the last week, and yesterday coming off of the CPI release the S&P swung >5% from it’s intraday low to intraday high (this is one of the largest intraday swings since the crazy volatility at the onset of Covid in March 2020).
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
OCTOBER 14, 2022
Q: Dear SaaStr: How Do VCs Verify a Startup’s Revenue? It varies based on the stage: Many pre-seed investors sort of take the founders’ word for it that their financials are accruate. At SaaStr Fund, we also generally do a bank account cash flow test. We make sure the bank statements tie to the financial statements given to us. If they do, the financials and revenue are likely at least 90% accurate, which is good enough for seed stage.
The Daily Egg
OCTOBER 11, 2022
ClickBank is one of the first affiliate networks and has heavily influenced newcomers in the industry. The platform is accessible to sellers. The post ClickBank Review appeared first on The Daily Egg.
Intercom, Inc.
OCTOBER 13, 2022
?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. Not only is it the only channel you have full control over, but it’s the best place to quickly sort out issues and share information with your customers in a swift, non-disruptive way. After all, if you’re trying to engage your customer or persuade them to take an action, the best and easiest place to do that is when they’re in the product itself – not a few hours or days late
IT World
OCTOBER 12, 2022
Microsoft has launched Microsoft Syntex, a rebranding of the application as the company transforms it into a set of content apps, low-code tools and services that uses AI to streamline how organizations work with content. Part of a new category of technology that Microsoft calls “content AI,” Microsoft Syntex—announced at the company's Ignite conference Wednesday, and formerly called SharePoint Syntex—uses AI to automatically read, tag and index large volumes of content, connecting it where it’s
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
OCTOBER 13, 2022
Dear SaaStr: What Are The Benefits of Having Your Own Startup? Few things are harder than being a CEO, once you have something. It’s so hard, it weighs on you all the time. But the benefits are also unique. My list: Always being engaged. This is a subtle but huge benefit of having your own startup. Yes, it will consume your thoughts. Not entirely at the beginning, but later almost 24×7365.
The Daily Egg
OCTOBER 14, 2022
ShipBob is a global ecommerce fulfillment service that offers a 99.95% accuracy rate in fulfilling orders. With more than 7,000 company partners, The post ShipBob Review appeared first on The Daily Egg.
Intercom, Inc.
OCTOBER 13, 2022
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. The last year hasn’t been easy. The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retenti
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