BetterCloud

FEBRUARY 16, 2021

Last week, Gartner published the 2021 edition of its Market Guide for SaaS Management Platforms (SMPs). In this report, “Gartner defines SMPs as stand-alone tools that can discover, manage, and secure multiple SaaS applications from a central admin dashboard , delivered as a turnkey service.”. As the pioneer of the SMP category, we at BetterCloud could not be more thrilled about the alignment of our vision to Gartner’s category definition!

Technical Advisors 98

Technical Advisors Management Merchant Services SaaS 98

SaaS Metrics

FEBRUARY 14, 2021

In these trying times, all of the industries require a certain amount of adaptiveness to technological innovation. Yes, it is kind of intimidating being in the cloud but Healthcare SaaS is continuously taking off in the medical industry. Software-as-a-Service (SaaS) model may have some challenging areas for healthcare providers but it is still disputable.

Healthcare 52

Healthcare SaaS Innovation Cloud 52

Baremetrics

FEBRUARY 15, 2021

Confused about customer churn vs. revenue churn? Churn means lost money or lost customers. These metrics help you understand two different things: Customer churn — the number of people you've lost. Revenue churn — the amount of revenue you've lost. Customer churn = customers lost. Revenue churn = money lost. But which of these churn metrics should you use?

Churn 105

Churn Payments Revenue SaaS Payments 105

SaaStr

FEBRUARY 15, 2021

There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. And 8 others? 10%-40%. What’s happening here? Are 2 of the first 10 reps really so much better as the rest? Well yes, probably. You’ll continue to see that over time to some extent. The top reps will way outperform the average reps.

Scale 348

Scale CTO Hire Sales Hiring New CTO 348

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

The Daily Egg

FEBRUARY 18, 2021

Besides looking good on your resume, project management skills have practical implications in your career. While you can exaggerate your skill set, it’s hard to fake your way through a successful project. With skills such as leadership, communication, subject matter expertise, and negotiation populating most job advertisements, sharpening your project management skills is a top […].

Management 339

Management Advertising Leadership Communication 339

Intercom, Inc.

FEBRUARY 16, 2021

Originality is the holy grail of creativity. But does true originality exist in design or is it always influenced by what came before? Let’s be honest: creativity is a nebulous landscape. With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines betw

Transportation 283

Transportation Innovation User Experience Technology 283

SaaStr

FEBRUARY 13, 2021

So is GoDaddy a SaaS company? Probably, or at least, close enough. Its Business Applications segment is now its fastest growing of its 3 product segments, at a $650m+ run-rate and growing 20% year-over-year, vs 12% overall for the business as a whole. Its definitely at least a Cloud infrastructure and applications company for SMBs: And its also a great case study of learning how to sell and market to SMBs at scale.

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SMB Cloud Scaling Investment 321

The Daily Egg

FEBRUARY 15, 2021

Resumes—the daunting page that hangs over your head like a dark cloud. There is no denying that putting together your resume is a task that takes time and patience, but there is also no denying that it is a vital piece of the job-hunting puzzle. Your resume is a company’s first look at you, your […]. The post The Complete Guide to a Project Management Resume – What Should Be There?

Management 312

Management Cloud 312

Predictable Revenue

FEBRUARY 15, 2021

The better, more refined your sales process is, the more regularly you will sell. This is why supporting and training your sales team is so important. The post 7 Critical Metrics to Measure the Effectiveness of Your Sales Enablement Strategy appeared first on Predictable Revenue.

Sales Enablement 278

Sales Enablement Metrics Strategy Sales 278

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Tom Tunguz

FEBRUARY 15, 2021

If I gave you $1000 to invest, and five investment options how would you decide? What if you were the CEO of a startup, and a VC invested $10m, and each of your five VPs had different project ideas? This is the question John Kelly, researcher at Bell Labs, sought to answer. A contemporary of Claude Shannon, Kelly intertwined Shannon’s information theory with probability to develop an idea of his own: the Kelly criterion.

Investment 245

Investment Startup Development Strategy 245

SaaStr

FEBRUARY 16, 2021

We’ve talked a lot on SaaStr about the challenges in getting from nothing to that first $1m-$1.5m in ARR, “Initial Traction” That it takes longer than you think. That if you get 10 customers, you can get another 10, 100 , and so on. There’s a particular moment in time I want to focus on here on the path to Initial Traction.

Sales Hiring 317

Sales Hiring Scale Engineering Banking 317

The Daily Egg

FEBRUARY 19, 2021

The rule is simple: Better project planning = better projects. A project management plan defines how a project is to be executed, monitored, and controlled. It sets out the processes that everyone is expected to follow to avoid any headaches in the future. Think of it as streamlining the “doing.” On the other hand, not […]. The post Project Management Planning – The Beginner’s Guide appeared first on The Daily Egg.

Management 240

Management 240

Predictable Revenue

FEBRUARY 18, 2021

Get ready to learn all about mapping competencies necessary in sales roles, scoring SDRs and AEs, and the business impact of having a robust coaching program in place with Aaron Evans. The post Sales Coaching: Mapping, Scoring, and Coaching Key Competencies in The SDR and AE Roles appeared first on Predictable Revenue.

Sales 263

Sales Revenue Business 263

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Andreessen Horowitz

FEBRUARY 18, 2021

Imagine you never had to think about buying insurance—that it was automatically attached to everything you own. Your apartment is broken into? Renters insurance came with your lease. Your dog breaks his leg? Your vet bills are covered. Your business … The post The Case for Default Insurance appeared first on Andreessen Horowitz.

Business 145

Business 145

SaaStr

FEBRUARY 17, 2021

Remember when it seemed like websites were just a commodity? Well, it turns out, people care. They want a slick site that does more, from eCommerce to payments to marketing and more. And SMBs are back in SaaS. Especially post-Covid. Wix has benefitted from those trends, not just crossing $1B in ARR, but growing a very impressive 29% year-over-year at $1B in ARR!

Payment Methods 312

Payment Methods Payment Solutions Payments SMB 312

The Daily Egg

FEBRUARY 16, 2021

As much as you love the idea of becoming a project manager and may feel that is your calling, there is one thing you must check before making the jump into this industry: the salary. Is the money manageable for your lifestyle? Are you willing and able to start at the bottom of the pay […]. The post Project Management Salary Expectations and Specifics appeared first on The Daily Egg.

Management 240

Management 240

Neil Patel

FEBRUARY 18, 2021

There are dozens of factors to consider when spying on your competition–what are they ranking for, what are they doing on social, is there a new platform you should be considering? It can be overwhelming, but paying attention to what is working and what doesn’t can make or breatk your long-term success. This is where marketing tools come into play.

Social Media 145

Social Media Pricing Software Review Content Marketing 145

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Unbounce

FEBRUARY 17, 2021

Hellooo? Anybody out there? Sometimes, posting on social media can feel like shouting into a void—especially on a high-volume, short-form medium like Twitter. You pour time and resources into building an audience, curating and crafting interesting content, and hope your message doesn’t get lost in the mix. You might run paid campaigns to target a specific type of follower with a specific type of message in the hopes that they’ll give you a click.

Social Media 145

Social Media Technical Advisors Sales Recruiting Mobile 145

SaaStr

FEBRUARY 18, 2021

Freemium is back. Atlassian has recently added Freemium editions for the first time to several of its core products — and saw a tripling of sign-ups! New Relic has gone back to adding Freemium , and saw 10x the sign-ups than before. Zoom and Slack have built empires on top of Free and Freemium. Calendly hit a $3B valuation and 60m in ARR almost all on top of freemium.

Business Model 299

Business Model Scale Business PayPal 299

The Daily Egg

FEBRUARY 14, 2021

Though the title “project manager” seems like a vague role that many people don’t truly understand, those who do understand know how vital this position is. Project managers cover a wide variety of jobs and skills, and thus, your experience needs to cover a wide variety of skill sets if this is the job you’re […]. The post Project Management Interview Questions appeared first on The Daily Egg.

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Interviewing Management 232

Neil Patel

FEBRUARY 15, 2021

Businesses of all sizes typically can’t afford to ignore social media. Every enterprise, regardless of its sector, can benefit from the massive audience you can reach with popular social platforms. There’s just one small problem: it’s far too easy to spend time on tasks that take too long and offer little reward. This is where social media marketing shortcuts can prove useful.

Social Media 145

Social Media Outsourcing Services Marketing Branding 145

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Andreessen Horowitz

FEBRUARY 18, 2021

In the wake of the GameStop short squeeze, payment for order flow—the practice of market makers paying brokers to execute customer orders—has fueled no small amount of debate: Is it a tactic deployed by large capital markets institutions to steal … The post Breaking Down the Payment for Order Flow Debate appeared first on Andreessen Horowitz.

Marketing 144

Marketing 144

SaaStr

FEBRUARY 19, 2021

In this SaaStr insider episode, SaaStr CEO and Founder, Jason Lemkin catches up with Brian Halligan, CEO and Co-founder of HubSpot. Together they discuss: why partners are a moat, why HubSpot avoided going more enterprise, building vs. buying, and building an eco-system. Here are some of our top learnings from the discussion: ? ? ? ? ? ?. Why Partners Are a Moat. 50% of Hubspot’s 100,000 customers want to deploy the product themselves, while the other half buy through an agency partner or

Social Media 290

Social Media Content Marketing Enterprise Retention 290

The Daily Egg

FEBRUARY 13, 2021

Construction is a hectic industry. There are often dozens of different people with individual expertise who all need to weigh in on the project, sometimes simultaneously, and others, at different stages. Add in the elements that you cannot control, such as weather and delays in the delivery of construction materials. You might find that your […].

Construction 228

Construction Software Review Software Management 228

Neil Patel

FEBRUARY 16, 2021

Great copywriting can move mountains. Think about the last time you bought something — what was it that sold you on the product or service? The features, the benefits, or the price may have all played a part in your decision. But in reality, it was the copy that did the heavy lifting. After all, you wouldn’t have known about those amazing features or that killer price unless someone, somewhere spent time figuring out what would be most appealing to you and put it into words.

Software Review 145

Software Review Social Media AI Content Marketing 145

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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payments

Andreessen Horowitz

FEBRUARY 17, 2021

There are over 100 million people in the U.S. living paycheck to paycheck. Seventy percent of Americans have less than $1,000 saved and 45 percent have no savings at all. For many Americans, this story will sound familiar: You’re squeaking … The post Investing in SeedFi appeared first on Andreessen Horowitz.

Investment 137

Investment 137

SaaStr

FEBRUARY 17, 2021

Ah, who should Customer Success report to? It’s not super simple. There are generally 3 options in the early and middle days: CEO. VP of Sales (once you have one). VP of Something Else. Finance sometimes. Product on occasion. Other “business” co-founder. There are clear Pros and Cons to reporting to a VP of Sales. The Pros are: Usually, a VP of Sales is your best manager.

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Customer Success Scale Churn Finance 290

The Daily Egg

FEBRUARY 17, 2021

Project management is a relatively new field and it is only natural that some of its aspects are still shrouded in mystery. Consider the different technical definitions of project management, competing methodologies, and the various paths leading to this career. If only there were a single resource for all things project management. The Project Management […].

Management 223

Management 223