Sat.Nov 13, 2021 - Fri.Nov 19, 2021

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Dear SaaStr: What Are The Top 3 Criteria for Hiring Your First Head of Sales?

SaaStr

Q: Dear SaaStr: What Are The Top 3 Criteria for Hiring Your First Head of Sales? We’ve talked a lot on SaaStr about hiring that first VP of Sales. But what if you can’t find the right person, and you’ve spent months looking. What risks should you take when you’ve realized Ms or Mr Perfect just isn’t going to happen right now?

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6 Ways Outbound Sales Helps Inbound Leads Grow

Predictable Revenue

Learn how to grow your business organically through a well-balanced sales plan, utilizing outbound sales to boost inbound leads. The post 6 Ways Outbound Sales Helps Inbound Leads Grow appeared first on Predictable Revenue.

Sales 162
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5 Sales and Marketing SaaS Solutions That Will Empower Franchise Owners

Entrepreneur - SaaS

Despite the global pandemic, franchise revenue and growth projections remain strong.

Marketing 142
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Samsara S-1: How 7 Key Benchmarks Stack Up

Tom Tunguz

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. If a business has to manage physical assets with drivers, there’s a Samsara product for it. Incidentally, the name Samsara is the cycle of life and death in Sanskrit.

CTO Hire 348
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The 3 Financial Plans You Need for Next Year: C-90, C-60 and C-10

SaaStr

Ok hopefully you’ve built a careful, thoughtful financial plan for next year. You have your base plan, your stretch plan, a thoughtful approach to spending and burn rates, and more. And yet … I know many of you haven’t started, or have only done a cursory job of financial planning. That’s a mistake for several reasons. First, without a strong, data-driven model, your goals for next year will be much harder to hit.

Revenue 299

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Built for you: Deeper insights, stronger customer engagement, integrations, and more

Intercom, Inc.

We stay in close conversation with our customers so we can find new ways to make Intercom even better for you and your teams. Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp!

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Justifying Token Equity Multiples using GDP Data

Tom Tunguz

When investing in a crypto startup that will issue a token, an investor considers two prices - the price of the equity and the price of the token. There’s a rule of thumb used today that states the token should be worth 3-5x the equity. A founder informed me the rationale is that a share in a company has a lien on the future dividend streams, but a token has a lien on profit share of the GDP around an economy and that economies tend to be 3-5x larger.

Data 284
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10 Learning from Off The Record with Pat Grady of Sequoia Capital

SaaStr

With nearly a full hour of Q&A with a phenomenal communicator as our guest, our “Off The Record” interview with Pat Grady (Partner at Sequoia Capital) surfaced a number of actionable insights for Founders. We’ve excerpted 10 key highlights from our interview below: #1 – Habits Of Exceptional CEOs. Given Pat’s track record that has consistently backed unicorns and decacorns, he has had a unique window into the habits of high-performing Founders and CEOs.

Scale 286
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Pursuing DevOps Momentum: Measuring what matters

CloudGeometry

There’s a feature arms race underway, and SaaS is fueling the fire. The quality of collaboration in software development is measured by a direct line of sight into the customer experience. Read more about this in my prior post. DevOps is a given in today’s software engineering world. It has certainly unlocked a measure of collaboration, productivity, feature velocity, and innovation within SaaS software development previously unseen.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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You can’t always get what you quant: Bringing numbers to life through user research

Intercom, Inc.

At Intercom, research, analytics, and data science informs everything we do. We build a deep, holistic understanding of our customers, employing user research to unite quantitative and qualitative insights. Every tech company wants to be more “data-driven”, to ensure their decisions are shaped by a robust customer understanding – a picture of their customers’ past, present, and future needs that can inform long-term company strategy.

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Words Like Loaded Pistols

Tom Tunguz

Words like Loaded Pistols. What an arresting title for a book. I decided to read it just based on its cover. In the first few pages, I learned that it’s a book about rhetoric. What is rhetoric? I met a few people in college who studied it, and I thought it had to do with logic or philosophy. I was wrong. It’s the art of convincing others with words.

Education 234
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Dear SaaStr: How Do You Know When it’s Time to Leave Your Current Company and Move On?

SaaStr

Q: How do you know when it’s time to leave your current company and move on? Let me add just one specific criterion / thought: -> Move on when people stop listening to you. You joined the company because you thought it was a good fit, that you could grow and make an impact. After a while, it often starts to not feel “right”. Things change. Should you stick it out?

Startup 268
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DAOs, A Canon

Andreessen Horowitz

What is (and isn’t) a DAO? Why do DAOs matter? How do DAOs fit into web3, crypto, the creator economy, future of work, and many other areas? Inspired by our NFT Canon earlier this year (and original Crypto Canon), we’ve culled the below list of resources for those seeking to understand, build, and otherwise get. Read More. The post DAOs, A Canon appeared first on Future.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Use Google Trends in Marketing

Neil Patel

As marketers, our job is to capitalize on what’s popular in the “here and now.” One great way to figure out what is popular is with Google Trends. This tool identifies current and existing trends in search marketing. You can then take what you’ve learned and apply it to any (and all) of your marketing strategies. This article will help you understand how to use Google Trends and the specific steps you can take to maximize your efforts.

Trends 145
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How to Write Ad Copy That Gets More Clicks

Unbounce

After you research your pay-per-click ad campaign’s keywords , your job’s far from over. You can’t just slap some keywords on your ad and call it a day. Imagine you’re scrolling through your search results and social feed, and you come across an ad that says: Tropical vacation Best Island vacation Tropical vacation packages. You’re not gonna click on that ad, right?

Mobile 144
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CB Insights: There Are ~15 SaaS/Cloud Private Decacorns, And 337 Unicorns

SaaStr

So just how many SaaS, Cloud, B2B/B2D pre-IPO unicorns are there really? Folks count differently, but I decided to take a slice of CB Insight’s last data — download it here — which shows 903 Unicorns. I took out the B2C, hardware, and non-SaaS healthcare ones, etc. I probably missed a few and included some I shouldn’t have.

Cloud 248
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With Decentralized Identity, Your Reputation Travels With You Across Cyberspace

Andreessen Horowitz

This is the second installment of a two-part series on reputation systems in web3. Read part one here. Web3 is based on the premise that each internet user will have a unique internet identifier, like an email address, that can be natively linked to any piece of software and stored on a blockchain. As part. Read More. The post With Decentralized Identity, Your Reputation Travels With You Across Cyberspace appeared first on Future.

Travel 145
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

Intercom, Inc.

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. Fortunately, it’s not as elusive as you might think, and it can definitely be taught — writing coach Leslie O’Flahavan has spent over two decades doing just so. She’s helped what she calls the most stubborn, inexperienced, word-phobic people improve their writing skills.

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The Android 12 Quick Settings trick you've been missing

IT World

We've seen lots of significant changes to Android over the past decade. For the first time in a long time, though, Android 12 actually feels like a whole new smartphone experience. That's because Android 12 is the first Android version in years to introduce sweeping changes to the software's front-facing appearance. The new Material You design standard represents a gigantic evolution for the way Android looks and what a device running the operating system is like to use.

Software 143
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The SaaS Org Chart Live with David Sacks (Podcast #491 and Video)

SaaStr

As your SaaS company grows and you go through various fundraising stages, your company size also grows. You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? David Sacks, Co-Founder and General Partner at Craft Venture,s shares wisdom from his years of experience in SaaS to help you build your org chart for each step of your company’s fundraising journey.

CTO Hire 239
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Succeed as a One-Person Marketing Team with These 4 Expert Tips

Unbounce

“We just don’t have the time or the resources to do X, Y, and Z!”. Sounds familiar? Yep, this is a line commonly heard in many businesses , especially small businesses where the number of marketing team members can generally be counted on one hand—or even just one finger. For small or one-person marketing teams, it’s never been more challenging to juggle SEO, PPC, leads, sales, sign-ups, community building, social media, website management, and on and on… (Deep breaths, this is just a blog

Marketing 143
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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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How to Move Money in the 21st Century

Andreessen Horowitz

If money is the lifeblood of business, the inflows and outflows of revenue and expenses are like the heartbeat of a company. And while tracking and managing these financial operations are critical to keeping a business healthy, the tools that … The post How to Move Money in the 21st Century appeared first on Andreessen Horowitz.

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5 Ways to Instantly Gain More Leads

Neil Patel

Finding prospective customers or “leads” for your business is no easy task. There’s a whole strategy involved, for one thing. You need to identify your target market, market your brand effectively , and create informative, appealing content for your chosen demographic. What’s more, customers evolve, so you must constantly adapt your strategy to suit your customers’ expectations.

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The SaaS $100 Billion Club. It’s Getting Bigger.

SaaStr

Unicorns and even Decacorns are all we talk about in SaaS today. Does it make sense? Can the market really support 300+ SaaS and Cloud Unicorns ? Well maybe. Why? There are now already 6 SaaS/Cloud leaders worth over $100 Billion dollars. And more are coming: Putting aside oldies like Adobe and PayPal, now Atlassian , Snowflake , Shopify , Square , ServiceNow and Salesforce (maybe an oldie) all are worth over $100 Billion.

PayPal 236
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Microsoft releases its Windows 10 November 2021 update

IT World

Microsoft today announced the general availability of Windows 10 November 2021 , also known as version 21H2, which includes new security, management, and virtualization features. Microsoft reiterated that Windows 10 will continue to receive support until October 2025 and said the Windows 10 release cadence will join Windows 11 in returning to just one feature update a year from here on out.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Rise Of Many in Consumer Fintech

Andreessen Horowitz

We are in the early days of consumer fintech — today, only 15% of Americans bank exclusively through fintechs, and Wall Street real estate remains dominated by legacy players. But that is poised to change, and we are seeing the … The post The Rise Of Many in Consumer Fintech appeared first on Andreessen Horowitz.

Banking 137
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How to Use Facebook Business Suite

Neil Patel

Are you struggling to keep up with your Instagram and Facebook marketing ? DMs and comments falling through the cracks? Do the multiple tabs for all your accounts and features like the Ad Manager drive you nuts? Then you’re going to fall head over heels with Facebook Business Suite. It’s the platform’s newest creation, designed to iron out the time-sucking road bumps in social media management and make it easier for businesses to manage their Instagram and Facebook profiles.

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Business Conversations vs. Sales Pitches with Emergence Capital (Podcast #496 and Transcript)

SaaStr

In today’s post, we present The Cutting Edge , where the best sales leaders in SaaS share cutting – edge tactics and strategies. Doug Landis, Growth Partner at Emergence Capital shares his expertise on the art of business conversations and how your customers should inform your go-to-market messaging. Want more? Enter your email below for the latest SaaStr updates.

Sales 225