Sat.Oct 21, 2017 - Fri.Oct 27, 2017

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The Rising Stakes in SaaS

Tom Tunguz

Last week, I participated in two discussions about the changes in the SaaS world. I believe they are fundamental. The most important force shaping the industry today is competition. The level of competition in many core SaaS segments is intense. Why? The SaaS era is about 20 years old. Salesforce was founded in 1999. Since then, many major categories of software have been saasified.

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How CIOs are Leveraging AI and Machine Learning to Achieve ITSM Goals

Think Strategies

For the past decade, many IT departments have been on the defensive trying to keep pace with escalating end-user demands and competitive pressures. The emergence of ‘shadow IT’ as a major force within many enterprises raised questions about the role of IT in a cloud-first world. Now, enlightened CIOs are exploring ways to employ artificial intelligence (AI) and machine learning (ML) to actively engage their IT teams as key players in the rapidly evolving digital transformation efforts within the

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? We’ve done our research and compiled the top 30 sales skills you need to master if you want to achieve complete sales enlightenment.

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Superhero Customer Support

FastSpring

Customer support workers are the unsung superheroes of the working world today. So what does a support agent need to become a real-life superhero?

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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7 Sales Influencers to Follow on Twitter at Dreamforce 2017

InsightSquared

We are in the final two weeks of preparing for Dreamforce 2017 — building our session agendas, RSVPing to countless events and creating a list of hashtags to follow to ensure we stay informed throughout the week. To help you stay up-to-date on the latest sales intelligence, sales operations and sales leadership discussions happening during the conference, we curated a list of seven influencers you should follow on Twitter, and included their speaking sessions. . 1.

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How to Build a Data-Driven B2B Sales Process

Sales Hacker

The post How to Build a Data-Driven B2B Sales Process appeared first on Sales Hacker.

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Practical Ways To Strengthen Your Sales and Marketing Strategies

FastSpring

Creating a sales and marketing strategy has changed a lot in the last few years. While it used to focus on print ads, television and radio commercials, or even billboards, now there are many ways to reach potential customers that are not only significantly less expensive but also more impactful. When you're selling a product that's intended for digital use, and that is sold primarily through digital methods, it just makes sense to target your sales and marketing strategy to the digital realm.

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How to Avoid Four Common Sales Operations System Traps

InsightSquared

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. In my recent blog post, “The Three Levers of Sales Operations” I discussed the three strings sales operators can tug and influence to get results: Systems, Training and Management. In this post I’ll detail some of the common traps to avoid when using the Systems Lever. A systems issue can come in a few forms ranging from large scale projects to smaller one-off tasks.

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How to improve your cold emails in one simple step

CloseSaaS

Most salespeople think they’ve mastered the art of communication, but 99% of all cold emails suck. Feature Announcement Email Sequences: email drip campaigns for salespeople. Schedule sequences of emails to be automatically sent over days or weeks.Learn moreortry for free.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Just Entrepreneurs Interview & Upcoming Panels

Sylvia Ng

I haven’t had any spare time to be writing for this blog in recent months, but happy to share with you all that I have been featured on the Just Entrepreneurs list of Women In Tech. The interview goes into my background and my stance on women in tech, so check it out! I’ll also be on a few panels in the upcoming weeks so if you’re in Toronto I’d love to see you there!

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Case Study: How FastSpring Successfully Transitioned to a Self Service Model

FastSpring

At FastSpring, we knew we had to modify some of our current processes to adapt to the new climate of online sales. In a world built around convenience, buyers expect the luxury of options. Some buyers want a higher touch, rep-guided experience, while others prefer a low-touch, self-guided buying and sign-up process. We noticed this feedback for our own sales and sign-up process and, after identifying this problem, our team started brainstorming to work towards a solution.

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Announcing the Release of Our New Book: Controlling Your SaaS Environment

BetterCloud

At BetterCloud, we pride ourselves on saying that we “wrote the book” on SaaS application management and security. As the team behind the first-ever SaaS application management and security platform , we’re experts on all things SaaS. It’s what we do best; it’s what we’re passionate about. But now we’ve written the book on SaaS management and security — literally.

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7 modern sales forecasting strategies for startups (and how to pick the right one for you)

CloseSaaS

If you’re looking for a crystal ball to see what your business will look like in a year from now, there are few things as powerful as accurate sales forecasting.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Slack for Sales: How to Leverage the Slack Ecosystem to Drive Rep Productivity

Sales Hacker

The post Slack for Sales: How to Leverage the Slack Ecosystem to Drive Rep Productivity appeared first on Sales Hacker.

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The complete guide to SaaS revenue recognition with ASC 606

Chart Mogul

What's the difference between bookings and revenue? Revenue recognition. ASC 606 and its sister standard IFRS 15 bring a set of structured guidelines for recognizing revenue -- here's what every SaaS business needs to know to meet the deadline and get compliant. Cash is not revenue. The process of converting bookings (and the subsequent cash from those bookings) into revenue within your business is called revenue recognition.

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BetterCloud Releases Dynamic Automation, Advanced Alerting, Office 365, and Box Connectors Live at Annual Altitude Conference

BetterCloud

With over 50 new features and enhancements released to date ( highlights here ), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools , and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud. And we’re not done yet. Today at our annual Altitude conference , the BetterCloud product team announced the availability of four major new features: Dynamic Fields in Workflows, Advanced Alerting, and new connect

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Create custom roles with Roles & Permissions

CloseSaaS

Transparency promotes productivity. That’s why everything you do in Close.com is visible to everyone on your team.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Advanced Prospecting: The Art of Creating Kick Emails with Video

Sales Hacker

The post Advanced Prospecting: The Art of Creating Kick Emails with Video appeared first on Sales Hacker.

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How to Increase Sales 5X with a Targeted Outbound Process

Sales Hacker

The post How to Increase Sales 5X with a Targeted Outbound Process appeared first on Sales Hacker.

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3 Quick Strategies to Drive Sales Productivity

Sales Hacker

The post 3 Quick Strategies to Drive Sales Productivity appeared first on Sales Hacker.

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How to Get Your Sales Reps to Think Like a CEO

Sales Hacker

The post How to Get Your Sales Reps to Think Like a CEO appeared first on Sales Hacker.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

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Sales Metrics 101: How To Find (And Fix) Those Dangerous Cracks In Your Sales Funnel

Sales Hacker

What’s the one number any salesperson knows by heart? That they can tell you within seconds of you asking, any time of day or year? How much revenue did I book? Did I hit quota? Did I hit my number? That number – bookings – is an incredibly useful business metric. It’s the #1 goal your CEO has, what your investors care about, and what makes you a successful salesperson.

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5 Psychology Tips From An FBI Hostage Negotiator That Will Make You Sell Better

Sales Hacker

Chris Voss served as a hostage negotiator at the FBI for close to a quarter of a century. During a portion of the time, he was the Bureau’s lead international hostage negotiator. Voss had an epiphany of sorts upon leaving the Bureau; he realized that several of the skills he’d learned and honed ‘in the wild’ during hostage negotiations were directly relevant – and essential – to the business arena.

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The Most Comprehensive Guide To Social Selling You’ve Ever Frickin’ Seen

Sales Hacker

Social Selling. It’s a term that divides opinion within the sales world. Some people think it’s simply another buzzword. Others say social selling is going to change the way we do business. No doubt there are also some salespeople out there that have no idea what social selling actually is. Whether you are completely new to the term or you are an experienced social seller it doesn’t matter, you will find value in this post.

Scale 101
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Why IT Needs a Framework to Help Navigate Uncharted Territory in the Age of SaaS

BetterCloud

Below is an excerpt from our new book, Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications. The framework addresses the main challenges SaaS creates for IT organizations and outlines ways to solve them, helping IT gain control and clarity over their SaaS environments. Get it here: [link]. On a brisk fall day in October 2015, an administrator at a midsize company enabled an option in Slack.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla