This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Think about the time, energy and resources you put towards acquiring new customers. Now, how much time, energy and resources do you put towards increasing the revenue you get from your existing customers, a.k.a customer expansion? If you’re like a lot of SaaS companies, chances are you’re fixated on customer acquisition. Most of your marketing dollars are probably spent on ads and content to get more people to sign up for your product.
Making your customers successful is ultimately about delivering value —you can create value for your customers by placing them in a position to grow their enterprise through the efficient use of your product to meet their business challenges. In strict business school translation, value is benefit minus cost. In a real-world sense, however, value is the potential for success a customer gains by partnering with you and your product.
Multi-threading. We’re all hearing lots about it lately. But what I’m not seeing are very many tactics on it. I thought I’d fix that. Consider this your No-BS, leave-the-fluff-behind guide to things you can start doing today to multi-thread your deals. But hold up, Andrew. What is a multi-threaded deal? The concept is simple. We all know it: nine times out of ten, you have to pull in multiple stakeholders to get a deal across the line.
If we had a dime for every time we heard “new normal,” “unprecedented” or “uncertain times” in the past six months—well, we’d be some pretty rich quarantiners. But the truth is that when Covid-19 arrived, no one really knew that the new normal (sorry) would slowly become the norm. We still don’t have a crystal ball, but it’s pretty clear that a lot of teams and offices will be remote through the end of 2020 and beyond.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
High growth software companies are valued based on forward revenue multiples. In other words, to calculate the enterprise value of a business, you multiply the revenue by the forward multiple. But, how does the market set the multiple? What predicts the forward multiple, or correlates with it? I pulled together the data for the basket of the roughly 60 publicly traded SaaS companies and ran a linear regression to understand the predictive power of the many key metrics reported by public companie
What if you could hire a robot to take over repetitive tasks and manage essential parts of your business without you (or another human) having to lift a finger? It sounds like a futuristic, far-fetched idea, but thankfully it isn’t. In fact, leveraging the best business process management software is exactly like hiring a robotic […]. The post Best Business Process Management Software appeared first on The Daily Egg.
What if you could hire a robot to take over repetitive tasks and manage essential parts of your business without you (or another human) having to lift a finger? It sounds like a futuristic, far-fetched idea, but thankfully it isn’t. In fact, leveraging the best business process management software is exactly like hiring a robotic […]. The post Best Business Process Management Software appeared first on The Daily Egg.
So our SaaStr Digital events since March have been wildly successful — much more than we expected. With 100,000+ total attendees, and probably 200,000+ including on social, we’ve had a ton of fun and learned a lot, from the CEO of Slack, Box, PagerDuty, Unsplash, and so, so much more. Our next big Digitial Event will launch next week, SaaStr Scale 2020 on Dec 8-9.
Last week we released Series , a brand new way to orchestrate customer messaging campaigns in Intercom. Series is a visual campaign builder with a very flexible and interactive design – you can easily build out sophisticated customer journeys using the intuitive drag-and-drop interface, making your customer engagement campaigns much more powerful and effective. “Series is so intuitive that it feels natural and obvious – and yet, the design was not inevitable at all” Indeed, Series is
The Economist ran a story about the future of work this week. Working remotely, we have reduced meeting length by about 15% and increased our total time at work by 2 hours per day. We might declare we have found an extra 10 hours in the workweek from nothing. This productivity boost might seem universally positive, but there’s a catch. One of the critical topics in many boardrooms today is managing employee burnout.
Human resources is one of the most important departments of any business. From employee onboarding to training, risk and compliance, payroll, and benefits administration, HR departments are the backbone of businesses. But having an in-house HR staff is expensive. Many companies don’t have the budget, resources, or knowledge to efficiently run a human resources department. […].
Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
Totally spot on. So much of sales is process and execution. If you have the materials to work with, success is completely possible. — Brendan McAdams (@brendanmcadams) September 21, 2020. When you are finally ready to hire your VP of Sales, oftentimes, there’s often a bit of a quiet panic around time. About getting the hire done. Because there’s a window.
Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Today, businesses need a modern way to deliver fast, personal, and real-time communication to their customers.
On Wednesday, October 7th at 9:30 AM PT, Redpoint Office Hours will welcome Kaz Nejatian , the VP & GM of Shopify Financial Solutions (including Shopify Capital). Prior to Shopify, Kaz was the Product Lead for Payments and Billing at Facebook and was the former CEO of Kash, a payment technology company that he founded and which was acquired in 2017.
The days of mailing paper invoices and getting paid via hand-signed checks are long behind us—modern billing has gone digital. As a business owner or CFO, you know how important accounts receivables are to your company. Delayed payments can cause cash flow issues that quickly snowball into more severe troubles. Billing and invoicing software is […].
Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
We recently brought together Denise Persson, CMO @ Snowflake , Emil Eifrem, CEO @ Neo4j , and Spencer Kimball, CEO & Co-founder @ Cockroach Labs, to discuss the future of data infrastructure in the Cloud. In undergoing a sudden shift this year to the cloud of the future, these three leaders discussed 3 main paradigm shifts: #1 Everything is moving to the cloud. #2 Data is becoming a strategic asset. #3 We are in the midst of a big generational shift when it comes to data infrastructure.
As the FastSpring team has adjusted to the new reality of remote work and continues to support our growing customer base, we have not lost sight of the importance of supporting our local community. Giving Back to Our Local Community is Part of Our DNA. At FastSpring, we define success as more than making a positive impact on our business and supporting our customers.
Looking for a job in the 2020s will be very different from looking for a job in the 2000s, or even the 2010s. In this new era of reduced budgets, open-ended hiring freezes, and a shape-shifting workforce of career changers, … The post ‘Deep’ Job Platforms and How to Build Them appeared first on Andreessen Horowitz.
Applicant tracking software (ATS) is the modern way for businesses to recruit and hire top-level talent. The software is a popular choice for human resources departments, hiring managers, recruiters, staffing agencies, and anyone else that needs to manage hiring and recruitment at scale. As I’m sure you know, hiring new employees can be an expensive […].
ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? That when you make a mis-hire, you'll always look back and say you should have made a change 3-4 month earlier? Well, everyone is right. — Jason ?BeKind? Lemkin ?? (@jasonlk) September 24, 2020. A lot of classic SaaStr advice has been how to spot the best potential VPs.
Are you currently running an online business? Do you think you can sell more of your products applying the same actions? Because that’s exactly what Conversion Optimization does for you. You’re using the same ads, landing/sales pages, and funnels but they just convert more. That’s something you absolutely want to focus on if you’ve been running ads for a long time but you haven’t found the formula for healthy scaling.
A deep dive into the essence of fear, whether or not we should be fearful of the uncertainty we’re experiencing right now, how salespeople can fight the fear of missing quota, how sales leaders can erase the fear in their teams, and much more. The post How fear of uncertainty is holding us back (and why it shouldn’t) appeared first on Predictable Revenue.
“Hi everyone, welcome to the a16z Podcast.”. Like many things here at Andreessen Horowitz, our podcast started as just an idea, an experiment even, that grew into something much bigger and then took on a life of its own. It … The post Announcing the a16z Podcast Network: New Shows, More appeared first on Andreessen Horowitz.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Y Combinator CEO Michael Seibel is featured in one of our most-watched SaaStr videos of all time — so we were delighted to have him back during our SaaStr at Home event to share the top 5 things that kill startups after their seed rounds, and how to avoid them. In this tactical session, he highlights the trends he’s seen most commonly seen in startups that die and offers insights on the causes, symptoms, and solutions. #1 Fake product-market fit.
A lot of businesses still don’t take Pinterest seriously, which is a huge mistake. Pinterest is now the third-largest social network in the United States. Data shows that Pinterest users spend 50% more than competitor sites, such as Instagram or Facebook (who hold the top spots in the US). Not to mention, 90% or more of Pinterest buyers are brand-new to the merchant site, making their traffic very exciting.
From Trint's recent webinar "Capitalizing on Content". Watch it here. Today’s content writers and marketers face huge pressure to up their content creation, do it faster than ever before and show return on investment. How can you leverage your content to make it go further and work harder? The Age of Voice The 20th century was the era of text. We read newspapers, wrote letters and typed emails.
Welcome to the first episode of Bio Eats World, a brand new podcast all about how biology is technology. Bio is breaking out of the lab and clinic and into our daily lives—on the verge of revolutionizing our world in … The post Bio Eats World: The Biology of Aging appeared first on Andreessen Horowitz.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Many software companies are exploring PayFac-as-a-Service providers in an effort to drive more embedded payments revenue and gain greater control over the customer experience. But there are nuances in a PayFac relationship that often get downplayed – nuances that can impact the risk and resource responsibilities of software providers. In this webinar, integrated payments veteran, Pete Uselman discusses the following: What is a PayFac?
Ep. 379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. This episode is sponsored by Outgrow. You can also watch the video or read the transcript below. [link]. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin.
Over the next few months, you are going to see a lot of updates in Ubersuggest , including new features. But before I dive into what I’m going to release soon, let’s first talk about the new Chrome extension. If you haven’t installed it, make sure you go and do so now …. No more Neil’s face. The biggest complaint we got about the extension was “my face” being in the search results.
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
145 
Let's personalize your content