Sat.Jun 17, 2023 - Fri.Jun 23, 2023

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Dear SaaStr: What’s the Best Advice Founders Never Hear?

SaaStr

Dear SaaStr: What’s the Best Advice That Entrepreneurs Never Hear? My list of top advice founders never hear: Thanks for reading Scaling SaaS — from SaaStr! Subscribe for free to receive new posts and support my work. Subscribed Slow it down if you don’t have a great co-founder. We all get excited to “get going” with a start-up. But if your co-founder isn’t great, if they don’t have the right skills to complement yours, and/or if they aren’t committed enough … it won’t work out.

Scale 219
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Product Tip Tuesday: Scheduled On-Demand Workflows

BetterCloud

We are excited to introduce the ability to schedule on-demand Workflows. This feature empowers your IT department to bring the convenience of scheduling to critical processes such as onboarding, offboarding, and mid-lifecycle changes. Gone are the days of staying late at the office on a Friday to offboard an employee after their last day. Instead, schedule an on-demand Workflow to run at a certain time, ensuring smooth execution without manual intervention.

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How to Conduct a User Flow Analysis? A Step-by-Step Guide

User Pilot

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth.

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Marketing Teams as Hedge Funds

Tom Tunguz

I think of marketing teams as hedge funds. Marketing teams develop a portfolio of different strategies to acquire leads. Some days, content marketing works. A post challenging like this one hits HackerNews or a journalist covers the company. Other days when content strategies struggle, a witty paid ad campaign entices some clicks & form fills. On some rainy Tuesday, the weekly webinar attracts an unusually promising audience.

Marketing 201
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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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Customer Success Has Gone from The Customer’s Ally To Its Nemesis

SaaStr

So we’ve been writing about the power of a strong, funded, dedicated customer success organization since the beginning of SaaStr way back in 2012. While now mainstream, our early thinking on the power of Second Order Revenue in many ways informed a generation of SaaS entrepreneurs and the whole CS space. But … things have change in the past 24 months or so.

More Trending

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ChatGPT AI Detection Tools

TurnKey Labs

Since December 2022 we have reviewed and analyzed applications to verify and detect AI-generated content. Here’s a short list of the best ChatGPT detectors so far according to our rating system: Detector by WRITER Originality.AI (paid) Detector.dng.

ChatGPT 57
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Why ARR, ACV and TCV Matter for SaaS Companies?

SaaS Metrics

Software-as-a-Service (SaaS) companies have emerged as powerful players, providing innovative solutions to businesses worldwide. To determine the success of these companies, considering certain metrics like Annual Recurring Revenue (ARR), Annual Contract Value (ACV), and Total Contract Value (TCV) is important. Such metrics offer valuable insights into a company’s financial health, growth potential, Read more The post Why ARR, ACV and TCV Matter for SaaS Companies?

SaaS 59
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Airavat Capital's USD 40 Million Global Tech Fund Aims to Back Deeptech and SaaS Companies

Entrepreneur - SaaS

The global technology fund, which will operate out of GIFT City (Gujarat International Finance Tec-City), is targeting only listed companies and will generally hold 15-20 companies at any given time.

Finance 55
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I Survived a Mass Shooting. It Changed the Way I Sell.

Sales Hacker

Content warning: This article contains descriptions and images of gun violence, as well as discussion of trauma. After the first shot, I thought that someone had popped a bottle of champagne. After 10 to 20 more shots, reality set in, and so did the chaos. People running in every direction in the crowded brewery. Time standing still, then unfreezing.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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LeadSquared Review

The Daily Egg

LeadSquared is a sales execution platform that helps businesses capture, cultivate, and retain leads. Supported by a built-in customer relationship management (CRM). The post LeadSquared Review appeared first on The Daily Egg.

Sales 294
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Everyone Has a Side Hustle Now. Is That a Good Thing?

SaaStr

So today, everyone has a side hustle, or so it seems. Almost everyone in sales seems to be into real estate, either “multi-family” real-estate or getting their broker’s license. Or other so-called “passive” income streams that really often take many hours to manage. And so many folks are coaches, selling courses, and more.

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MotherDuck - DuckDB in the Cloud

Tom Tunguz

MotherDuck announced their product, managed DuckDB in the cloud, is available by invitation. I have a raft of extra early invitations that I’ll distribute randomly on Monday. If you’d like to put your email in for a chance to receive one, just fill out this form. DuckDB is one of the most powerful, lightweight, & fastest adopted analytical databases.

Cloud 179
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A Look Back at Q1 '23 Public Cloud Software Earnings

Clouded Judgement

Q1 earnings season for cloud businesses is now behind us. The 63 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between April 2th – June 8th. In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way.

Cloud 161
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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BrandCrowd Review

The Daily Egg

BrandCrowd is a tool for creating logos and other creative business assets, letting organizations put their branding on everything from business cards. The post BrandCrowd Review appeared first on The Daily Egg.

Branding 272
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The Top Things Founders Get Wrong When They Start a SaaS Company

SaaStr

Dear SaaStr: What do startup founders typically get wrong when starting a business? My list: Not committing to 24 months upfront to getting to Real Revenues and a Minimum Sellable Product. I’ve written about this before, but I see it again and again and again. It takes 7–10 years to build something real, and the first stage is the 18–24 months it takes to get real revenues and something off the ground. 8–12 months is almost never enough time.

SMB 232
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Sales Experiments & Customer Development Insights with Dean Yim

Predictable Revenue

Dean Yim delves into a fascinating realm where sales leadership, salespeople, and founders converge. The post Sales Experiments & Customer Development Insights with Dean Yim appeared first on Predictable Revenue.

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Clouded Judgement 6.23.23 - Atlas Consumption and Q1 Earnings Trends

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now MongoDB Atlas Consumption Trends I loved this chart from Mongo’s investor day. Very clearly depicts the drop off in consumption that started in Q2 of last year. In Q1 consumption picked up - and in their guide for Q2 and rest of year they suggested this may continue.

Trends 130
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Mailtrap Review

The Daily Egg

Mailtrap is a platform designed to help businesses improve how they test, send, and control emails. Use it to build better marketing. The post Mailtrap Review appeared first on The Daily Egg.

Marketing 258
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Thinking of Being a VP at a Venture-Backed Startup? Think Twice

SaaStr

So my LinkedIn feed is full of sales execs complaining how unfair startups are: VPs get fired seemingly without cause (it’s never that simple, though. No sane CEO wants to move on from a VP that’s performing). Startups not even hitting 40% quota attainmen t (more common these days, and brutal indeed). Layoffs continuing and in some cases accelerating , and going deep enough to really hit some of the best.

Startup 223
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Sales Experiments & Customer Development Insights with Dean Yim

Predictable Revenue

Dean Yim delves into a fascinating realm where sales leadership, salespeople, and founders converge. The post Sales Experiments & Customer Development Insights with Dean Yim appeared first on Predictable Revenue.

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Emerging Architectures for LLM Applications

Andreessen Horowitz

Large language models are a powerful new primitive for building software. But since they are so new—and behave so differently from normal computing resources—it’s not always obvious how to use them. In this post, we’re sharing a reference architecture for … The post Emerging Architectures for LLM Applications appeared first on Andreessen Horowitz.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

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How Buffer’s Content Team Uses AI

Buffer Resources

There’s been much ado about AI lately, especially since ChatGPT was released to the public in November 2022. Since then, we’ve seen an influx of thoughts and tools around the topic and the use of AI. We like AI here at Buffer – we’ve even launched an AI Assistant to help our audience create content better and faster. However, we understand its limitations, especially when it comes to creation, better than most.

AI 129
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Why The Era of Efficient Growth is Now: The 2023 VC State of the Market with SaaStr CEO and Founder Jason Lemkin (Podcast +Video)

SaaStr

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. In this post, we’ll share the learnings from SaaStr CEO and Founder Jason Lemkin’s frontline analysis of the current state of the market in 2023, and distill down into why we’re now in the era of efficient growth in SaaS.

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How to activate your Chromebook's crafty new shortcut system

IT World

If you've spent any time using a Chromebook lately, you're in on the secret: Google's ChromeOS platform has gotten almost shockingly good over these past several years. Lots of computer-owning creatures still haven't realized it, but Chromebooks have come an insanely long way since their unassuming debut over a decade ago — as ChromeOS itself has evolved from being the "nothing" operating system to being the " everything " operating system , in more ways than one.

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The Next Token of Progress: 4 Unlocks on the Generative AI Horizon

Andreessen Horowitz

Large language models (LLMs) have taken the tech industry by storm, powering experiences that can only be described as magical—from writing a week’s worth of code in seconds to generating conversations that feel even more empathetic than the ones we … The post The Next Token of Progress: 4 Unlocks on the Generative AI Horizon appeared first on Andreessen Horowitz.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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In the Spotlight: 100 Outstanding Sales Leaders to Watch

Teamgate

After reading this article, you can expect to learn about 100 top business, sales, and marketing leaders who are experts in the field of sales leadership. These thought leaders provide valuable insights and inspiration to help you enhance your understanding of sales leadership and gain a broader perspective on the subject.

Sales 98
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From 2 Weeks of Runway to a $1.5B Valuation: The Founder Playbook with Loom’s CEO & Co-Founder, Joe Thomas (Pod 669 + Video)

SaaStr

The first weeks at an early-stage startup are usually exciting. You and your crew are having fun and taking on the world. Once you fast forward some eight months, things might look a little different, as they did for the co-founders of Loom at the 11th hour. Joe Thomas, CEO & Co-founder of Loom, shares 5 hard-earned lessons on the way from two weeks of runway to a $1.5B valuation.

Startup 201
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Apple is very serious about Industry 4.0

IT World

Apple this week held its first Smart Manufacturing Forum for SMBs event in South Korea at the Apple Manufacturing R&D Support Center. It’s not only a education and research hub, it also builds smart process related equipment, potentially for use across Apple’s supply chain. The special event underscores the company's focus on Industry 4.0 at the heart of its APAC manufacturing chain in South Korea.

Education 100