SaaStr
MAY 30, 2024
So I firmly you believe you can build an incredible SaaS startup from anywhere now, or at least, any major-ish tech center. See, e.g., Atlassian, Canva, Cloudflare (CEO now in Park City), Adyen, etc. Heck, Oracle apparently is moving to Nashville! And yet … gravity is coming back to the SF Bay Area. So many CEOs have come back, even if their teams haven’t.
Tom Tunguz
MAY 26, 2024
If I asked you, “When someone turns in a work assignment, how accurate is it? 80%, 90%, 95% or perhaps 100%?” We don’t think this way about coworkers’ spreadsheets. But we will probably think this way about AI & this will very likely change the way product managers on-board users. When was the last time you signed up for a SaaS & wondered : Would the data be accurate?
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Predictable Revenue
MAY 30, 2024
This guide distills Hunter's wisdom into actionable steps to help founders improve their sales processes and drive sustainable growth. The post Mastering Early Lead Development with Mark Hunter appeared first on Predictable Revenue.
The Moz Blog
MAY 27, 2024
AI Overviews is meant to quickly deliver information to searchers, but it is delivering misinformation that ranges from plain bizarre to perilous to public health. Miriam rounds up some of the oddest AI overviews that have been spotted, explains why we’re being exposed to this feature and focuses on a famous reality-check anecdote.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Kellblog
MAY 26, 2024
All strategy is a function of situation. Situation varies not only as a function of the individual company, but also of time. Remember that classic Silicon Valley strategy books were written in a different time and had some implicit assumptions built into them. For example, That you’re in a new category. That it’s a huge greenfield market, ripe for the taking.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Stax
MAY 30, 2024
While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. Field service is work delivered to the client on their site, instead of the company’s offices. Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises.
Scytale
MAY 28, 2024
‘Vendor Risk Management’ is more than just a buzzword in the information security and compliance landscape. It’s a crucial aspect that can make or break your organization’s security. Consider this: 98% of organizations have had vendor relationships with at least one-third party experiencing a breach in the last two years. This statistic underscores the importance of security controls and effective vendor risk management.
Andreessen Horowitz
MAY 28, 2024
As Ozempic, Wegovy, Mounjaro, and Zepbound capture the healthcare spotlight, we’ve developed a series of episodes that go beyond the headlines and take you into conversations with the specialists. Our first guest is Carolyn Jasik, MD, Chief Medical Officer at Omada Health. She gives us an overview of the science of satiety, the perspective from obesity-focused physicians, and the sometimes surprising lifestyle implications for patients on these medicines.
Dubb
MAY 30, 2024
Starting a podcast can be a transformative experience for both you as the host and your listeners. In this podcast episode, we dive into the journey of Anne Scottlin, a podcasting expert, who shares her origin story and insights on how to create a world-class podcast. Anne's journey began in a strict, conservative environment The post How to Start a World-Class Business Podcast with Anne Scottlin appeared first on Dubb Blog.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
MAY 25, 2024
Building a $100M+ ARR business is no easy feat. Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. Let’s first start with how Cloudinary came to be. It was founded by three developers who owned a consulting firm previously, helping startups come to market.
USIO
MAY 30, 2024
Consumers are seeking faster, more efficient ways to handle transactions. The Automated Clearing House (ACH) network , a key player in the realm of electronic payments, has evolved to meet these demands. As we look to the future, ACH is poised to become even more integral to financial operations. Understanding its value and how to incorporate it into your payment strategy can offer significant benefits.
Clouded Judgement
MAY 31, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Software Sentiment Software sentiment is incredibly low at the moment - and rightfully so. Q1 earnings have been a disaster, and they’ve gotten worse as companies with April quarters started reporting. Nearly 70% of software companies who reported Q1 with an April quarter end guided Q2 below consensus!
Sparktoro
MAY 27, 2024
On Sunday, May 5th, I received an email from a person claiming to have access to a massive leak of API documentation from inside Google’s Search division. The email further claimed that these leaked documents were confirmed as authentic by ex-Google employees, and that those ex-employees and others had shared additional, private information about Google’s search operations.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
MAY 28, 2024
If you’ve read SaaStr or have been around for the last decade, you might be familiar with some of the repeated GTM mistakes founders tend to make, but the world of hiring, people, scaling, and workplace expectations are significantly different today than they were before March 2020. SaaStr Founder and CEO, Jason Lemkin, shares the top GTM mistakes founders make today and some cheat codes to avoid them.
Buffer Resources
MAY 30, 2024
Have you ever been scrolling on Instagram and seen a post that looked so good it could be displayed in a gallery? That’s a slight exaggeration, but a specific genre of post probably came to mind with that statement. There are many elements to creating great Instagram posts, and editing is at the top of the list. With the development of visual social media has come an equal development in the apps that support visual content creation.
The Moz Blog
MAY 28, 2024
Consumer feedback is an essential gift to local businesses, helping them continuously improve customer satisfaction, but it can be both effectively given and gratefully received with a little extra care for civility on both sides.
Sparktoro
MAY 31, 2024
Recently, my good friend Wil Reynolds wrote a LinkedIn post questioning whether the recent Google Search API leak had actionable takeaways that would be applicable to customer campaigns.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
MAY 30, 2024
Dear SaaStr: Should We Introduce Freemium in Our B2B SaaS Startup to Boost Growth? Probably not. Not because in theory it’s a bad idea. But because for most folks even at $1m-$2m ARR, it’s already too late. Why? Two reasons: First, if you don’t start Freemium, it’s very very hard to add that DNA later, once you have real revenues, processes and software optimized around larger customers and deal sizes Freemium: Requires a much more elegant onboarding (no human assist) that most ent
Buffer Resources
MAY 29, 2024
It’s no secret that Instagram Reels might be your golden ticket to building a following on the platform. “The most effective way to grow on Instagram is to consistently create engaging reels, as reels are the best way to reach new audiences,” Instagram Creator Partnerships at Meta Carly Lynn said in a video shared by the social platform’s Creator account.
ChurnZero
MAY 30, 2024
Customer education is essential for the success of your product. If your customers don’t understand your product, they will not use it. However, not all companies have roles dedicated to customer education, and when customer education does become a priority, it can feel overwhelming to build a customer education program from scratch. It doesn’t have to be.
Subscription Flow
MAY 27, 2024
Apple Pay is the most widely used digital wallet both for online shopping and in-person purchases. Its user-friendly interface and versatile range of features has made it a popular choice for consumers since its debut in 2014. Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
MAY 25, 2024
RevenueCat is the dominant solution to manage subscriptions in the mobile world. Over 30% of U.S. mobile apps with a subscription use their API/SDK, and they have a massive data set. B2C customers are their bigger base, since that’s bigger on mobile than B2B. But many of the largest SaaS and B2B vendors, from Notion to other leaders, use RevenueCat as well to manage mobile subscriptions.
Buffer Resources
MAY 27, 2024
Adding captions to your TikTok videos is essential for boosting engagement, accessibility, and viewer comprehension. Whether you're new to content creation or a seasoned TikTok creator, video captions can enhance your video content and improve your reach on the platform. It’s okay if you haven’t been adding them – there’s no better time to learn than right now.
Andreessen Horowitz
MAY 30, 2024
“I remember reading an article…where they measured the efficiency of locomotion for all the species on planet Earth. And the condor won. Humans came in about a third of the way down the list, which was not such a great showing for the crown of creation. But somebody had the imagination to test the efficiency of a human riding a bicycle. Human on the bicycle blew away the condor, all the way off the top of the list.
Baremetrics
MAY 31, 2024
If recurring revenue is a rainbow leading to a pot of gold, then churn is the dirty leprechaun trying to keep it all from you. I’ve written before about how to reduce churn in SaaS, so I won’t rehash that here. But what I want to talk about is how we, in the past few months, reduced churn by nearly 70%.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
MAY 30, 2024
Have you ever wondered how you could turn PLG concepts like the freemium model into a fast-growing revenue driver for your company? Former Head of PLG and founder and CEO of Clinch, Uday Chakravarthi, shares insights into how to do just that. With a PLG-heavy background, first working at Microsoft Azure and again with Atlassian, the PLG pioneers, he gives insights into leveraging PLG for the growth of your organization.
Buffer Resources
MAY 28, 2024
If you were to ask me about my superpower, I’d say I’m really good at making money fast. I’m a serial entrepreneur who started my first company when I was 17. I’ve had five ventures and two exits. Until this point, my life strategy has been to build a business, make the money I need, take a sabbatical, and believe that when I run out of money, I’ll be able to spin up another company to make some more.
Subscription Flow
MAY 30, 2024
Did you know the subscription economy is touted to reach $1.5 trillion by 2025 ? That’s insane, right? As a business that provides software as a service, you will not only need to jump on this bandwagon, but more importantly, you will need the right set of subscription management tools to stay on it to keep reaping the profits of this booming industry.
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