SaaStr
APRIL 1, 2023
So everyone is now paying the price for lowering the bar in the Boom Times of mid ‘20 to early ‘22. On the hiring side, it often seemed like you just couldn’t hire anyone. While layoffs are all across the news today, looking back, July 2021 was the nadir for layoffs. Everyone was hiring everyone, anyone, back in mid-2021. This data from Carta helps illustrate it: So we cut corners.
Predictable Revenue
APRIL 4, 2023
Andrew Sykes joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss the importance of practice in sales and how to improve your embodied skills. The post The Importance of Practice in Sales with Andrew Sykes appeared first on Predictable Revenue.
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CloseSaaS
APRIL 5, 2023
AI for sales is about using artificial intelligence to complete sales tasks—without sales teams needing to do the tasks themselves.
Tom Tunguz
APRIL 3, 2023
I’m thrilled to announce the debut of Theory Ventures & our first fund of $230m. I’ve spent my career as a student of startups. I’ve worked for two, invested in many, seven of which became unicorns. I study them, benchmark them, analyze them, interview their leaders to understand their mechanics & share what I’ve learned on this blog.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
CloudKettle
APRIL 2, 2023
An Introduction to Data Normalization Congratulations! Your organization is growing. Currently all of your Contact and Sales information has been living in one or more spreadsheets. This has worked up until now, but record keeping and reporting is becoming more and more of a time sink as you wade through hundreds or thousands of records. […] The post Getting Your Data Ready to Migrate appeared first on CloudKettle.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
APRIL 4, 2023
Windows may get all the press coverage, but when you want to get real work done, you turn your attention to the applications that run on it. And if you use spreadsheets, that generally means Excel. Excel is, of course, part of Microsoft’s Office suite of productivity tools. Microsoft sells Office under two models: Individuals and businesses can pay for the software license up front and own it forever (what the company calls the “perpetual” version of the suite), or they can purchase a Microsoft
Buffer Resources
APRIL 4, 2023
We’re big fans of creators here at Buffer. We build products specifically for creators, and many of us working here at Buffer are creators. So we were beyond excited to see Passionfroot (another creator-focused company) using Buffer. Passionfroot simplifies the lives of creators by providing a one-stop-shop for managing sponsorships, collaborations, bookings, and payments.
User Pilot
APRIL 3, 2023
Whether good or bad, customer feedback benefits your business in many ways. Attention to user sentiment transforms your company into a customer-centric business, setting it up for continued success. In this article, you'll learn: What customer feedback is. What makes it important. Best practices to follow when collecting feedback. Let's begin!
Sparktoro
APRIL 2, 2023
Anyone can make it. Most of it is at least OK. Some of it’s pretty good. A few folks are already sharpening their skills at prompting AIs to generate increasingly high-quality material.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
The Daily Egg
APRIL 7, 2023
Project teams constantly juggle multiple tasks, creating an administrative nightmare for project managers. From disconnected teams and time and budgetary constraints to. The post Wrike Alternatives appeared first on The Daily Egg.
SaaStr
APRIL 7, 2023
Dear SaaStr: How Much Of My Startup Do I Need to Sell In Each Venture Round? It definitely can vary based on what type of investor. But for venture-backed start-ups raising from more traditional funds (the ones you’ve heard of), here are some rough rules: Seed VCs would like to buy 10%, sometimes 15%, if they can. They often “settle” for a bit less.
Tom Tunguz
APRIL 2, 2023
Burn multiple measures the capital efficiency of a startup. Burn multiple calculated like this : net burn divided by net new ARR. Startup burn multiples have changed markedly in 2023. Companies with more efficient burn multiples between 1-2 plan to increase their net burn per new dollar of bookings by between 14-40%. In contrast, startups with higher operating expenses will reduce their burn multiple by 34-70%.
Clouded Judgement
APRIL 6, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! State of SaaS Next week I’m giving a talk at the StartUp Grind conference on the “State of SaaS in 10 Charts.” I had a fun time trying to condense down the “state of SaaS” into 10 charts, and look forward to giving the talk!
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
APRIL 7, 2023
ReQtest is a comprehensive solution for IT teams looking for streamlined requirements management, test management, and bug-tracking capabilities. Thanks to its highly. The post ReQtest Review appeared first on The Daily Egg.
SaaStr
APRIL 2, 2023
“I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” -Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSuccess.
Tom Tunguz
APRIL 6, 2023
There are 4 questions a startup should ask themselves about building a startup that uses generative AI. I presented those questions & my views on their answers at Saastr’s Workshop Wednesday. I had a blast putting this deck together. I started with a few sentences, uploaded them to gamma.app to outline the presentation, popped over to Midjourney to generate images along the story line, & published it in IA Presenter.
Predictable Revenue
APRIL 4, 2023
Sales is a challenging and dynamic profession that requires continuous improvement and development. In […] The post The Importance of Practice in Sales with Andrew Sykes appeared first on Predictable Revenue.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
APRIL 6, 2023
Comparing project management (PM) software can be challenging. Each project manager has specific pain points they’re trying to solve, and a productivity. The post Notion vs. Monday.com appeared first on The Daily Egg.
SaaStr
APRIL 3, 2023
Dear SaaStr: What’s The Best Way to Retain Control of Our Startup Once We Start to Raise Outside Capital? Sell less of the company. And in particular, raise fewer venture rounds. Let me give you my learnings on the SaaS side. At Adobe Sign / EchoSign my answer was only to raise $8m, get to cash-flow positive with much of the money still left in the bank, and sell for an exponential multiple.
Neil Patel
APRIL 3, 2023
There’s a strategy that will help you skyrocket those rankings without a lot of extra work. Yes, you could keep writing and producing more content. But this is complicated and it takes lots of time. Instead, you can update old content. It takes less work and delivers faster results which can only be beneficial for your overall content marketing strategy.
Buffer Resources
APRIL 6, 2023
LinkedIn has a reputation for being a professional networking platform where users can learn about the latest industry trends. This is because, unlike other social channels, LinkedIn revolves around helping its members stand out and attract potential employers. But these days, I’ve found myself scrolling through LinkedIn more than ever before as it has grown from simply a job site into an active and thriving social platform.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The Daily Egg
APRIL 5, 2023
Airtable and Notion are two popular tools that can be used for productivity and, to an extent, project management. Both offer users. The post Airtable vs. Notion appeared first on The Daily Egg.
SaaStr
APRIL 5, 2023
So I think the second SaaS app I ever purchased was LivePerson. The first was Salesforce, to get our CRM going (today, we would likely have gone with HubSpot). And the second was LivePerson, to handle chat and support. Back in the day, it was a magical app. It tracked tickets, shared personas, and provided analytics. All in the Cloud! I fell so in love with support automation, when I invested, I did a ton in support, from Talkdesk (first VC), to Front, to Gorgias (#1 e-commerce contact cente
Neil Patel
APRIL 1, 2023
Every content strategy recipe needs its secret sauce: keywords. Keywords go with everything. They spice up your content and give your site texture to capitalize on traffic. But your recipe falls apart if you don’t align the right keywords with the right content. No matter what other methods you use to drive traffic to your site, you want to use SEO keyword mapping.
IT World
APRIL 3, 2023
Last week, a who’s who of technologists called for artificial intelligence (AI) labs to stop training the most powerful AI systems for at least six months, citing "profound risks to society and humanity." In an open letter that now has more than 3,100 signatories, including Apple co-founder Steve Wozniak, tech leaders called out San Francisco-based OpenAI Lab’s recently announced GPT-4 algorithm in particular, saying the company should halt further development until oversight standards are in p
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
The Daily Egg
APRIL 6, 2023
Rocketlane is an early-stage B2B tech company focusing on customer onboarding and professional services automation (PSA). The company is already making waves. The post Rocketlane Review appeared first on The Daily Egg.
SaaStr
APRIL 2, 2023
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: It’s Now Year 2 of the Venture Downturn Clawbacks and Tracking-to-Cash: Two Sales Management Tools to Be Thoughtful With 8 Things That Are Just Harder in SaaS Now Tier 1 VC is Great.
Andreessen Horowitz
APRIL 6, 2023
When computers were first built, each new application had to be programmed specifically for each chip. This was very complicated for developers and, as a result, the companies that created operating systems to simplify this complexity became some of the … The post Vertical Operating Systems: One System of Record to Rule Them All appeared first on Andreessen Horowitz.
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