Sat.Apr 29, 2023 - Fri.May 05, 2023

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How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand

Predictable Revenue

Eric Nowoslawski and Varun Anand join Collin Stewart on the Predictable Revenue Podcast to discuss exciting ways of prospecting using AI for writing messaging and for targeting. The post How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand appeared first on Predictable Revenue.

AI 130
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Every Customer is a Design Partner - Leading Your Sales Motion with Sales Engineering

Tom Tunguz

When a startup is born, founders lead sales. Design partners, pilots, or founder-led sales - they have many names - these customers work with a startup to solve a problem. Conversations about contracts & pricing are kicked down the road until the customer sees value & the path to capture it. Said another way, founder-led sales are sales engineering sales, not account executive sales.

Scale 169
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Dear SaaStr: Is It Acceptable for VCs to “Ghost” Founders Who Have Invested So Much Time and Effort with Them?

SaaStr

Dear SaaStr: Is It Acceptable for VCs to “Ghost” Founders who have invested so much time and effort with them? How should founders respond to this? I understand the frustration, and it’s annoying, but you have to change your thinking. Working with VCs is sales. It’s a founder trying to sell shares to a VC. And sometimes, it’s a VC trying to themselves to the founder as well.

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Gartner: SaaS Will Still Grow 18% in 2023 to $200 Billion Worldwide. And Another 18% in 2024.

SaaStr

So there’s no doubt things are a bit harder for everyone in SaaS and Cloud right now. A few of us are seeing no macro impacts, but probably the biggest tell are Cloud platform giants — AWS, Azure and Google Cloud. All are still growing at very strong rates. But all are growing more slowly than a year ago, and even more so than 2 years ago.

Azure 269
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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How to Simplify Your Marketing Funnel:  Seeing the Unit Cost Forest for the Conversion Rates Trees

Kellblog

Let’s say you’re a CEO. You don’t come from a marketing background. At every quarterly business review (QBR) and board meeting, your marketing head presents a chart like this: What happens next? More than likely, after 10 or 15 minutes of effectively random probes into this minefield of numbers, you do what any good CEO would under the circumstances.

Marketing 123

More Trending

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As Europeans strike first to rein in AI, the US follows

IT World

A proposed set of rules by the European Union would, among other things. require makers of generative AI tools such as ChatGPT,to publicize any copyrighted material used by the technology platforms to create content of any kind. A new draft of European Parliament's legislation, a copy of which was attained by The Wall Street Journal , would allow the original creators of content used by generative AI applications to share in any profits that result.

AI 123
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10 App Onboarding Best Practices to Drive User Retention [+ Examples]

User Pilot

App onboarding best practices will boost your first impressions and show what your app can do for your users. But how do you make sure that your users stick around and get the most value out of your product? There’s no one-size-fits-all solution. That’s why you need to follow the best practices to design an engaging onboarding experience that retains users.

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Seven customer community building tips for SaaS CSMs

ChurnZero

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk. Multiple relationships benefit clients and service providers since they get to know each other on a deeper business level.

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The Benefits of DevOps for Legacy Businesses in the Digital Age

Valerian Tech

Introduction: Digital transformation can be challenging for any business, but it can be especially daunting for legacy businesses with entrenched cultures and systems. However, embracing digital transformations is essential for staying competitive in today's fast-paced business environment. DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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5 Interesting Learnings from Freshworks at $560,000,000 in ARR

SaaStr

So Freshworks in another in our line of “hero companies” in SaaS. While Freshworks is very much a global SaaS leader, its history as perhaps the first with deep roots in India to IPO in the U.S. makes it one we all root for as a break-out global leader. It’s now at $560m in ARR, growing 23% on a constant-currency basis, and while that growth has slowed from the go-go pace of the last 2 years, it still beat Wall Street’s estimates for both revenue and adjusted profit!

SMB 328
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Booknetic WordPress Plugin Review

The Daily Egg

The Booknetic WordPress Plugin allows you to manage appointments from right within your WordPress dashboard. With its quick setup, easy-to-use interface, and. The post Booknetic WordPress Plugin Review appeared first on The Daily Egg.

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When 1 is Bigger than 4 for AI

Tom Tunguz

I asked ChatGPT about the numbers 1 & 4. Which one is bigger? Sometimes, 1 was bigger. Othertimes, 4 was bigger. Sharon Zhou ran this experiment at scale to showing the order of yes & no matters in the response. This is called a non-deterministic or stochastic answer. Similar inputs do not consistently produce identical outputs. The answers have inconsistent logic.

AI 248
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Job cuts may intensify as IBM plans to use AI to replace 30% of back office jobs

IT World

IBM plans to use artificial intelligence (AI) to replace 7,800 jobs over the next five years, CEO Arvind Krishna said in an interview, sparking fears of widespread job losses across industries. “Comments, such as the ones Arvind made, validate the claims that AI can reduce support jobs and hence costs for the company. It will set the direction for other enterprises to look for similar opportunities in their support functions,” said Pareekh Jain, lead analyst at Pareekh Consulting.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Cloudflare: Our Top Reps Are Hitting 129% of Quota. But 100 of Them Are Closing Almost Nothing.

SaaStr

So Cloudflare is one of our hero Cloud / SaaS companies and even under tougher macro conditions, still grew a stunning 37% at $1.2 Billion in ARR ! But it’s getting harder for Cloudflare, just like it is for many of us. The toughest metric is new customers. While NRR remains high, new customer growth as slowed to 13%, down from 24% a year ago and 32% in 2021.

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DevRev Review

The Daily Egg

DevRev is a developer-specific CRM that doubles as a software development work management platform. This tool helps dev teams manage SLAs, ticketing, The post DevRev Review appeared first on The Daily Egg.

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The Greatest Profitability Turnaround in Software History

Tom Tunguz

Which database generated a -$1.8b loss & within a year produced $130m in profits? Ethereum. Last year, I compared MongoDB & Ethereum growth to draw a parallel between two major database companies. This year, web3 activity has fallen dragging revenues along for the roller coaster ride. Ethereum revenues have collapsed 82%, which makes the earnings change that much starker.

Software 239
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The 16 Commandments of Raising Equity in a Challenging Market

Andreessen Horowitz

Between inflation, rising interest rates, geopolitical tensions, and growing recession concerns, 2022 was a year of reckoning for both public and private markets. Since the beginning of 2022, the tech-heavy Nasdaq Composite has declined 23% (versus the S&P 500’s 14% … The post The 16 Commandments of Raising Equity in a Challenging Market appeared first on Andreessen Horowitz.

Marketing 135
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The VC On Your Board Probably Doesn’t Own All That Much Of Your Startup

SaaStr

[link] So personally, with SaaStr Fund , I am what is called a “Solo GP” I’m the only general partner, and that means most of the eventual gains from any investment do go to me. The partners themselves get to keep roughly 20% of the gains (their own investors, the Limited Partners, keep 80% in most cases).

Startup 295
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SaleHoo Review

The Daily Egg

Dropshipping has taken online entrepreneurship to a new level over the past several years, allowing people to sell products without hosting inventory. The post SaleHoo Review appeared first on The Daily Egg.

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How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand

Predictable Revenue

With the rise of artificial intelligence (AI), new and innovative ways of prospecting have […] The post How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand appeared first on Predictable Revenue.

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Clouded Judgement 5.5.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Early Learnings from Q1 Reports Another big week of software learnings. I’ll recap a couple main points on my mind below. I think it’s fairly consensus that consumption software will be the first to rebound. The big question - when does this happen?

Cloud 130
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Join Daniel Dines, Co-CEO of UiPath, at 2023 SaaStr Europa in London on 6-7 June!!

SaaStr

So we’re getting closer! It’s the 4th SaaStr Europa, coming to LONDON for the very first time ! And we’re adding the very last batch of speakers A new incredible addition is Daniel Dines, founder and co-CEO of UiPath. UiPath has had an incredible history, taking 10 years to get to that first $1m in ARR … and then turning into one of the fastest growing software companies to $1 Billion in ARR ever !

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Whale.io Review

The Daily Egg

When it comes to training tools for small and midsize businesses, keeping everything organized, easily accessible, and up-to-date is crucial. Whale.io pulls. The post Whale.io Review appeared first on The Daily Egg.

Business 256
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Why Does the SDR Role Exist?

Predictable Revenue

Learn how the SDR role improves lead generation and prospecting, allowing sales reps to focus on closing deals and managing customer relationships. Sales specialization optimizes the sales process, increasing efficiency and productivity, resulting in better sales outcomes and revenue growth for businesses. The post Why Does the SDR Role Exist? appeared first on Predictable Revenue.

Revenue 130
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Are Apple’s upcoming AR glasses already obsolete?

IT World

The future of augmented reality (AR) glasses is clear. At least it used to be. Then OpenAI happened. Specifically, the focus of AR has been following the Microsoft Hololens/Magic Leap idea, where billions are spent on the R&D goal of anchoring high-definition 3D digital objects to physical spaces. The Holy Grail is that, say, a realistic monkey avatar can not only stand on a real table, but can hide behind it — or a topographical interactive map sitting on the floor.

Pricing 125
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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Gainsight CEO Nick Mehta Shares His Top 10 Mistakes In 10 Years: Part 2 (Pod 657 + Video)

SaaStr

Do you want to avoid the common pitfalls of scaling a startup? Nick Mehta, CEO of Gainsight, shares part two of his 10 top mistakes in 10 years at the company. The first five mistakes many startups make can be found here and include: Not holding leaders to the highest standard Not betting on your team Not scaling based on real leading indicators Not standardizing pricing and establishing systems early on Not investing in digital customer success early on A quick recap on Gainsight — Gainsight

Scale 274
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Whale Review

The Daily Egg

When it comes to training tools for small and midsize businesses, keeping everything organized, easily accessible, and up-to-date is crucial. Whale pulls. The post Whale Review appeared first on The Daily Egg.

Business 220
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How to Use AI for Sales Coaching: A Sales Manager’s Guide

Sales Hacker

Providing feedback has been a challenge for busy sales managers for decades. In today’s world of virtual communication , providing personalized feedback consistently across teams is even harder. It helps that a majority of sales meetings are happening over video and being recorded. But sales managers simply don’t have time to sift through thousands of hours of calls to find the nuggets of feedback that will unlock greater potential in their salespeople.

AI 114