Sales Hacker

NOVEMBER 11, 2019

At Ghostery, our tiny enterprise sales team has closed almost half of the top 25 eCommerce retailers. He gave each person on the sales team a $5,000 budget to act like a marketer. My approach was different than the rest of the team. Let me explain. The $5K Experiment.

Underperforming Technical Team 92

Underperforming Technical Team Enterprise readiness SMB Enterprise 92

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

User Pilot

JUNE 10, 2019

Developing more self-service access and training for customers should come before making new hires in customer-facing roles. Poor retention and low customer LTV. I tell my team members that their gold standard is not whether customers bought a product, but did they recommend us? Difficulty achieving profitability.

Growth Marketing 143

Growth Marketing Scale Marketing Sales Hiring 143

Audacix

MAY 27, 2022

How to build a culture of security within your SaaS development team? In order to get your repeat business, they forget to explain just how you can build a repeatable, scaleable and consistent application security structure within your software development teams. No developer wants to create software with security holes.

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52