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With that strategy in place, you’ll be able to keep your current customers happy and engaged with your service. With a strategy to keep customers engaged with your service, you will naturally reduce the problems that cause churn and will maintain healthy recurring revenue levels. What is churn prevention?
Great for providing detailed insights into the user journey , engagement, and retention. Key analytics features include: Session replays: Visualize and capture how users interact with your product so you can rewatch when needed to better understand their behavior, needs, and pain points.
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