SaaStr

JULY 20, 2024

Invest in People You want to keep the bar high on talent, especially in hypergrowth, and not just in the early stages. Invest Heavily in Onboarding Your typical employee takes about three to six months to get ramped. Invest Early in Your Marketing When scaling the GTM engine, you want to invest early in marketing.

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. Dont rely on your CS professionals.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

Tom Tunguz

MARCH 24, 2020

Better for the leagues and athletes to sell more products and subscriptions, better for the fans who engage more, over longer seasons, in different formats. And could online learning create a better learning experience at a fraction of the price, changing the return on investment calculations for going to college?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., Doing this once a month in a structured fashion can radically improve engagement across the team in solving customer problems. Get engagement up. the dynamics are similar.

Churn 362

Churn Sales Hiring Systems Review B2C 362

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Usage-based pricing represents a seismic shift in how subscription businesses operate.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

Neil Patel

DECEMBER 1, 2020

If you’re not using live streaming to engage with your followers, then you might be. Here’s how you can leverage live streaming to create crazy levels of engagement with your audience. Tips and Tools to Optimize Engagement with Your Live Streams. Are you missing out on a huge section of your target audience? Restream.io.

Engagement 145

Engagement Social Media Branding Strategy 145

SaaStr

JANUARY 15, 2021

Founder and Chairman Ryan Smith is also one of the most engaging and transparent CEOs out there, and we’ve had 3 amazing SaaStr sessions with him: And most interestingly … they’ve gotten a second chance to IPO. but the biggest reminder and take-away is you have to invest heavily in your product forever. #3.

Enterprise 312

Enterprise Scaling Investment Revenue 312

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. from Astella Investimentos, Spectra Investments and others. Vindi is a PCI-certified online payment platform for recurring billing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

OCTOBER 5, 2022

Where do they show up during the engagement cycle? This information allows us to learn how our customers engage with our products and our various marketing platforms or how they use other technologies or services. This might present a chance to complement product-led engagement with enterprise sales.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? Product usage patterns and engagement levels (those who use the product more than others). In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

FastSpring

SEPTEMBER 16, 2022

Kurt is the head of product, payments, strategy, and corporate development at FastSpring, as well as the General Manager of Interactive Quotes (IQ). Prior to joining FastSpring, Kurt spent over a decade advising and investing in growth stage software companies around the world. Todd Stellfox, Sales Manager at FastSpring.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Blulogix

DECEMBER 4, 2024

By BluLogix Team The Rise of the Subscription Economy for IT Service Providers Introduction The subscription economy is reshaping how businesses across all industries operate , and IT Service Providers (ITSPs) are no exception. Increased Customer Loyalty Subscription-based services also help build stronger customer relationships.

Payment Features 59

Payment Features Subscription Outsourced Development Pricing 59

Stax

APRIL 3, 2025

If you wish to become a PayFac, note that it has high initial setup costs since you must invest in infrastructure, security, and compliance. And matching their needs means accepting multiple payment methods. Besides, you wont have to sign up for different systems to get your payments in order.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Blulogix

DECEMBER 19, 2024

By BluLogix Team Thriving in the Subscription Economy of 2025 and Beyond Introduction The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Leveraging Artificial Intelligence (AI) AI is set to play a significant role in the future of the subscription economy.

Payment Features 52

Payment Features Subscription AI Search Artificial Intelligence 52

Clouded Judgement

AUGUST 25, 2023

The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions. By combining easy implementation, rapid time-to-value, and clearly attributable outcomes, which we measure and refer to as KAV, we drive substantial return-on-investment, or ROI, for our customers.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Proactive engagement. This end-to-end payment process removes the need to fumble around for customer plans or payment details. Want to create engaging customer experiences at every stage of your customer’s journey?

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. Bitly began in 2008, right around the time that other link-shortening companies were starting.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Neil Patel

SEPTEMBER 17, 2021

Because it is one of the only social networks left that is truly “personable” and the engagement is still decent because of it. This adds up to 132 percent more engagement–without doing any extra work past the initial setup. Send onboarding messages with educational messages to engage followers. Send upsell campaigns.

Engagement 145

Engagement Social Media Marketing Underperforming Technical Team 145

SaaStr

MARCH 15, 2024

Last week, they launched a product called Vimeo Central, a complete suite for using video in collaboration and employee engagement. They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. They sell a lot into internal video, which is employee engagement.

AI Search 273

AI Search SaaS Advertising Sales Hiring 273

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

User Pilot

AUGUST 26, 2024

You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. Results : Userpilot improved customer engagement in just a week, with in-app messages significantly outperforming email. Book the demo! Userpilot supports AI-powered localization.

Software Review 104

Software Review Engagement Sales Hiring AI Search 104

Buffer Resources

AUGUST 21, 2024

You might not get the highest return-on-investment (ROI) from this course if you’ve already been at the social media marketing thing for a while. The course offers a 14-day money back guarantee if you don’t think the social media marketing course is worth your investment. It’s designed for beginners.

Social Media 114

Social Media Marketing AI Search Systems Review 114

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. and Pendo for customer communication and engagement. a business presence in a particular state).

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

FastSpring

OCTOBER 13, 2020

The more you invest in your onboarding process, the more retention you will see over time. It’s also a great way to engage with your customers. Acknowledge anniversaries on subscriptions and include an opportunity to upsell/cross-sell. Develop Long-Term Customer Relationships with Subscriptions.

Retention 148

Retention Payment Features Payment Methods Payment Services 148

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 103

Engagement Strategy SaaS Scale 103

User Pilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. In this guide, we’ll walk you through each subscription tier to help you find the right option for your needs! Priority support is only available for subscriptions with 4,000+ daily sessions.

Pricing 105

Pricing Investment Software Review Scale 105

Payrix

JULY 30, 2024

The unique variables of every software company, from available resources, to customer needs, to payments aspirations are all factors that call for a tailor-made roadmap to launch. When looking for an Embedded Payments partner, it’s important to understand their approach to implementation and that it aligns with your goals and standards.

Merchant Services 147

Merchant Services Payments Payment Solutions Payment Services 147

Buffer Resources

JULY 22, 2024

Clarity on your goals with social media advertising ensures you get a positive return on investment (ROI) for the money you put in. Engagement is for increasing the interaction of your target customers with your company. So if your target audience is on TikTok, you’d have to invest more money in running the same number of ads.

Social Media 102

Social Media Advertising Outsourcing Services Scale 102

USIO

APRIL 22, 2024

Revenue Share: Usio revenue share is a program designed to provide an equitable distribution of profits among stakeholders within the Usio payment ecosystem. By incentivizing engagement and collaboration, Usio fosters a community-driven approach where everyone has a stake in the platform’s prosperity.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

SaaStr

APRIL 2, 2019

So we invested in that product, built out a couple of key features, opened up our APIs and launched that product. And over the last two years, we’ve invested in building out more and more for sales and marketing teams, and those have become our most used products across Intercom. Three times the price of our original product.

Scale 248

Scale Sales Hiring Scaling Strategy 248

Intercom, Inc.

NOVEMBER 12, 2020

Subscription services have been steadily on the rise for years now. Keeping that going during a time of social distancing might seem like a challenge, but Harmon and team have already been building the infrastructure they need to continue offering those social experiences for years – via personalized subscription services.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

User Pilot

JUNE 22, 2023

The differences between a high-touch vs low-touch user engagement model may not seem that important but finding the right approach can actually make your customer success managers a lot more effective. You can apply both engagement models without writing a single line of code thanks to no-code solutions like Userpilot. micro-videos ).

Customer Success 96

Customer Success Engagement Scale Management 96

Stax

JULY 9, 2024

Going digital reduces paperwork and manual processing for businesses by automating payment reconciliation, invoicing, and record-keeping processes. Businesses can also streamline accounting tasks by integrating digital payment systems with their financial software, which improves accuracy and efficiency in financial reporting.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

FastSpring

APRIL 17, 2024

These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. We handle every payment need from subscription management to tax collection, remittance and more so your business can go farther, faster. Where to Get Tickets Still need tickets?

Merchant Services 150

Merchant Services Payment Services Payment Methods Payment Facilitation 150