Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Blulogix

JANUARY 2, 2025

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. Billing integration simplifies the implementation of these models, ensuring accurate tracking and invoicing.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Clouded Judgement

MAY 16, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. For those who don’t, I will take quarterly subscription revenue x 4 as a proxy for ARR. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Trends 144

Trends Cloud Payment Features Subscription 144

FastSpring

JANUARY 31, 2023

FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Blulogix

DECEMBER 27, 2024

By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. In todays competitive subscription economy, addressing revenue leakage isnt optionalits critical for sustaining profitability and building trust with customers.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Payrix

FEBRUARY 4, 2025

The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants. This setup is commonly used in marketplaces, software platforms, or businesses that facilitate payments for a network of sellers, service providers, or smaller businesses.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) 2: Payment structure SaaS is paid on a recurring basis.

SaaS Payments 52

SaaS Payments Subscription Payment Features B2B 52

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Tom Tunguz

MARCH 24, 2020

The corollary to working online will be software to improve collaboration for distributed teams. In tandem, security software spend is sure to grow. As colleagues communicate more ideas online, companies will have to secure these thoughts to protect their intellectual property. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

SaaStr

APRIL 14, 2025

If youre serious about scaling software, you cant afford to miss it. Whether youre here to learn, network, or just hang out with your B2B peeps, theres no better place to be. SaaStr Annual 2025 is more than just an eventits where the B2B community comes together to learn, grow, and scale.

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. Delayed payments and unpredictable revenue.

Payment Features 59

Payment Features Payments Subscription Revenue 59

SaaStr

JANUARY 24, 2022

With that, I asked my first controller at my first start-up, Anita Kutlesa, who has since gone on to be CFO at several SaaS and software companies, from Pipedrive to Coverity and more, to share her suggestions and learnings: … The Top 10 Important Finance Mistakes First Time Founders Make. Anita Kutlesa.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

SaaStr

APRIL 8, 2020

Divvy is a seamless expense management software combined with the world’s smartest business card giving your company total control of finances. Profitwell solves the hardest parts of subscription growth with outcome-centered products that reduce churn, optimize pricing, and grow your subscription business end-to-end.

Machine Learning 307

Machine Learning Artificial Intelligence SaaS Consulting 307

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul was acquired by the collaborative software platform Wabbi Software S.A. We can’t wait to meet them.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

DECEMBER 11, 2020

Now more than ever, an independent software vendor’s (ISV’s) path to profitability depends upon the strength of their go-to-market strategy. In turn, charting a course to channel proficiency depends upon optimizing your channel partner engagement strategy at every stage. A delicate balance for the Modern ISV.

Scale 299

Scale Scaling Marketplace as a Service Cloud 299

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Whether its cloud storage, software access, or other services, customers appreciate paying only for what they use.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Some engagement techniques include: Loyalty programs : This can encourage engagement and repeat purchases.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

GCP(Google Cloud Platform) 260

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 260

FastSpring

JANUARY 9, 2025

Justin Sacks (02:08) Taking me back, I think I got a summer job in high school so that I could pay for my own WoW subscription. Back in the day, games, well, at least large online multiplayer games, required a subscription rather than just a one-time fee. How many years you recall did you pay for the subscription?

Payments 164

Payments Mobile Payment Methods Revenue 164

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. The three key takeaways of the 2023 Merchant Insider report Security matters.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

SEPTEMBER 16, 2022

This includes internal data we pulled from 271 global SaaS and software sellers using FastSpring to process transactions last year. Prior to joining FastSpring, Kurt spent over a decade advising and investing in growth stage software companies around the world. How to Price a New Product. Todd Stellfox, Sales Manager at FastSpring.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Incredo

DECEMBER 12, 2019

How many software review sites are you present at? Why software reviews are your best friends and why you need them? #1 Bad reviews teach, good reviews sell Not all of your reviews will be positive. And you know why people are subscribing to your software.

Software Review 37

Software Review Systems Review Software Social Media 37

Blulogix

DECEMBER 4, 2024

By BluLogix Team The Rise of the Subscription Economy for IT Service Providers Introduction The subscription economy is reshaping how businesses across all industries operate , and IT Service Providers (ITSPs) are no exception. Increased Customer Loyalty Subscription-based services also help build stronger customer relationships.

Subscription 59

Subscription Payment Features Outsourced Development Pricing 59

Subscription Flow

MARCH 1, 2024

Keeping all of this in mind, in this blog we will first be talking about what is ClickFunnels, how exactly does it work, what are some of the best payment gateway for ClickFunnels, and lastly how does it integrate with SubscriptionFlow and how does the integration work. Fourthly, set up automations and integrations to optimize your workflow.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

Intercom, Inc.

NOVEMBER 30, 2021

. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

AUGUST 31, 2021

In addition to email, you can now choose from a range of conversational message types – like push notifications, in-product messages, banners – so you can engage and inform your customers in the right place, at the right time, using the channel (or channels) that work best. Subscription renewal reminders. Looking for some inspiration?

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

SaaStr

JANUARY 15, 2021

Founder and Chairman Ryan Smith is also one of the most engaging and transparent CEOs out there, and we’ve had 3 amazing SaaStr sessions with him: And most interestingly … they’ve gotten a second chance to IPO. 25% of revenue from services may sound high, but it’s a fairly standard ratio in true enterprise software.

Enterprise 316

Enterprise Scaling Investment Revenue 316

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Proactive engagement. This end-to-end payment process removes the need to fumble around for customer plans or payment details. As we’ve said before, no software is an island. This is where having the right tech stack comes into play.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

User Pilot

MAY 1, 2024

Businesses aiming for long-term product growth should keep in mind the power of meaningful customer engagement. Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Let’s dive in!

Engagement 105

Engagement Social Media Artificial Intelligence AI 105

Clouded Judgement

AUGUST 25, 2023

This is the first S-1 we’ve seen in almost 2 years from a software company! We focused on marketing automation within eCommerce as our first application use case, and we believe our software is highly extensible across a broad range of functions and verticals.” Klaviyo filed their initial S1 statement today.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

NOVEMBER 12, 2020

Subscription services have been steadily on the rise for years now. Keeping that going during a time of social distancing might seem like a challenge, but Harmon and team have already been building the infrastructure they need to continue offering those social experiences for years – via personalized subscription services.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105