SaaS Customer Onboarding: A Simple (But Detailed) Guide
Baremetrics
JUNE 26, 2020
If you screw up your customer’s experience early on in their subscription, it’s hard to convince them to keep paying month after month. And since SaaS and subscription businesses depend on monthly recurring revenue to grow , it pays to perfect your customer onboarding process. And that includes your customer onboarding process.
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