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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

During your first or next round of financing, or during any type of financial decision involving a third party, some type of due diligence will be performed by accountants that will define revenue per Generally Accepted Accounting Practices (GAAP). With a rental engagement, the burden falls on you. But don’t.

Finance 332
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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

This is where having the right tech stack comes into play. Activate proactive engagement across your e-commerce site. Proactive engagement. Processing payments and refunds can be trickier to automate as they require access to individual details. Maintain momentum by bridging your tech stacks.

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A Detailed Comparison of Stripe vs. Paddle vs. FastSpring (With Reviews)

FastSpring

FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

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12 Best NPS Software and Survey Tools to Consider

User Pilot

It is tailored for product teams who need to send NPS surveys inside their app and analyze it without technical expertise. Conduct A/B testing on your surveys to ensure the design, questions, and timing drive higher engagement rates. 3 Delighted for e-commerce, tech, and non-profit teams Creating NPS surveys with Delighted.

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Glossary: 117 software-led payments terms to know

Payrix

Card acceptor business code A four-digit numerical representation of the type of business in which the card acceptor (merchant) engages. Card brands Member-based corporations that connect consumers, businesses, and banks through electronic payments; establish and enforce rules amongst members; and promote the brands (e.g.,

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What Will this Crisis Accelerate in Your Ecosystem?

Tom Tunguz

Certainly, some of this spike is due to transient conditions. Better for the leagues and athletes to sell more products and subscriptions, better for the fans who engage more, over longer seasons, in different formats. Delivery and logistics are booming. Entertainment is changing. These types of crises accelerate change.