SaaStr

JANUARY 17, 2025

So there’s a lot of risk associated with engaging AI and using it. Pricing Strategy : Consider whether AI features should be packaged as part of existing products or as separate offerings, based on how value scales with usage.

AI 265

AI Cybersecurity User Experience Scaling 265

User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. Enterprise: Custom pricing based on your specific needs. But will it really live up to your expectations? Well, thats the question. How can businesses use Appcues Mobile?

Mobile 66

Mobile Pricing Technical Review Software Review 66

SaaStr

JANUARY 23, 2025

You need to: Engage with procurement early – don’t treat them as a rubber stamp Build relationships with 20+ key accounts in year one Get executive sponsorship on both sides Never negotiate price with the business buyer Document clear ROI and business cases Remember: The actual buyer is often not the end user.

Enterprise 244

Enterprise Sales Hiring Scale Outsourced Development 244

User Pilot

DECEMBER 30, 2024

While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Overview of Chameleon Chameleon is a no-code user onboarding platform that lets SaaS teams create in-app experiences to engage and retain users. Try Userpilot!

Software Review 105

Software Review AI Search Pricing Onboarding 105

Buffer Resources

AUGUST 13, 2024

  Standout feature for brands: Heepsy provides advanced search filters that allow users to narrow down influencer options based on various criteria such as location, follower count, engagement rates, niche, and more. Pricing: Free plan available; paid plans start from $89/mo with a free trial.

Payments 111

Payments Branding Merchant Services Payment Methods 111

SaaStr

FEBRUARY 10, 2025

The company’s pricing structure, centered around $10,000 average contract values (ACVs), created a problematic middle ground – too expensive for small and medium-sized businesses but not substantial enough to support a partner channel strategy effectively.

Scale 166

Scale Scaling Outsourced Development Sales 166

Buffer Resources

AUGUST 14, 2024

The most important things to consider when weighing Buffer vs. Hootsuite are the following: Buffer vs Hootsuite feature overview Plans and pricing Social media planning and scheduling Social media analytics Social media engagement Teamwork and collaboration Let’s take a closer look at the two tools.

Social Media 111

Social Media Management AI Pricing 111

SaaStr

APRIL 12, 2025

Engagement : The lead has shown meaningful interest, such as attending a discovery call, requesting a demo, or engaging with high-value content. For example: High-Intent Actions : Visiting your pricing page, requesting a demo, or engaging with a case study. company size, industry, geography, etc.).

Systems Review 128

Systems Review SMB Engagement Sales 128

SaaStr

AUGUST 15, 2020

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Engagement Metrics are often low but (x) it’s already in the budget, and (y) what do you expect, we finally just deployed?

AWS 338

AWS Churn Enterprise Engagement 338

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. In fact, it was first created as an analytics tool, and only in recent years has it also developed an engagement suite. Just like Userpilot, its a full-suite product experience platform with analytics, feedback, and engagement layers.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

OCTOBER 30, 2024

The ones that are really engaged, the ones that are there for founders will have some friction swith some of founder they’ve invested in. So if you hit it at the same price as before, tranches are a terrible deal. If you’re not sure, talk to as diverse a set of founders they’ve invested in as you can.

Venture Capital 317

Venture Capital Software Review Investment Startup 317

SaaStr

JANUARY 15, 2021

For training and engagement? We had a brutal negotiation over price. After getting beat down on pricing on the annual contract price … the Schedule for Services they sent us (without me even asking) guaranteed us another $20k a year in services, with $250 an hour as the assumed price for the services.

Revenue 345

Revenue Pricing Enterprise SaaS 345

SaaStr

APRIL 14, 2025

Head of AI Dialpad: How to Build AI at Scale GTM/ B2B Speakers: CEO HubSpot Yamini Rangan: Going More Multiproduct, Going More AI, and Going More SMB and More Enterprise CEO Dropbox Drew Houston: DropBoxs Third Act: AI & Content Intelligence CEO Calendly, Tope Awotona Open AMA and AI in 2026 CEO Clio, Jack Newton: Reaccelerating Vertical SaaS to (..)

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version?

Software Review 52

Software Review Engagement Software Scale 52

Buffer Resources

OCTOBER 2, 2024

It should ideally contain everything from organic traffic to PPC competitor research to engagement metrics to help you do a wholesome analysis. Price : Plans start at €16.58/month. Pricing starts at $4.50/month. Pricing is not publicly available. Price : Plans start at $19.90/competitor/month.

Social Media 115

Social Media AI Search Benchmarks Software Review 115

Buffer Resources

FEBRUARY 28, 2024

And you don’t get “business” status without understanding pricing. So, together with creator sponsorships expert Justin Moore , who helps creators negotiate partnerships through Creator Wizard , we put together this resource on how to figure out your pricing as a creator.

Pricing 124

Pricing Social Media Consulting Branding 124

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Transparency : The company is open and honest about product prices, updates, and changes. Over time, consistently satisfied customers also become advocates of your product and are less sensitive to price changes.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. Customers still needed simple pricing and seamless expansion.

Scale 312

Scale Scaling Sales Hiring compliance 312

The Daily Egg

JANUARY 6, 2021

You need good onboarding software to hire, train, and engage new employees with your company culture in the most effective way. It can be daunting trying to find comprehensive software at an affordable price—especially in the world of remote work, where you need to utilize different tools for business success.

Onboarding 329

Onboarding Software Review Software Company Culture 329

User Pilot

NOVEMBER 14, 2024

These are available at the checkout at discounted prices. Customer expansion through user-based and usage-based pricing plans The final way to drive customer expansion is through user-based and usage-based pricing tiers. Notion drives customer expansion through user-based pricing. What metrics should you consider?

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. The Year of the Price Hike In 2023, companies face a hard reality –– SaaS prices are rising. Why are SaaS Prices Increasing? weakest link.

VP of Engineering 299

VP of Engineering Trends Cybersecurity Sales Hiring 299

User Pilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 The answer is a single mobile customer engagement platform that combines onboarding, push notifications, and analytics to improve user engagement.

Mobile 52

Mobile Engagement Onboarding AI 52

User Pilot

OCTOBER 19, 2024

Pricing : Userpilot offers flexible plans tailored to startups and mid-sized SaaS businesses, with pricing starting at $249 per month for the basic plan. Conduct A/B testing on your surveys to ensure the design, questions, and timing drive higher engagement rates. Send surveys across different devices.

Software Review 105

Software Review Technical Review Software B2C 105

Valuize Consulting

NOVEMBER 11, 2024

I’m talking about new pricing models: usage-based, consumption-based, value-based, output-based, and similar models that disrupt the conventional ARR-based, and seat-count approaches. Beyond their clear advantage of customer-centric pricing, these models are set to drive an AI-powered transformation across go-to-market strategies.

Customer Success 52

Customer Success Pricing Investment Revenue 52

SaaStr

JUNE 4, 2024

As a consequence of this very manual process, the output was a low volume of emails and engagement and a fairly high CAC. Outbound volume exploded, and the cost per contact engaged decreased, but so did the conversion rate because everyone was spamming everyone. We got below a 1% engagement rate at a high volume for a time.

Scale 298

Scale AI Marketing Advertising 298

User Pilot

FEBRUARY 19, 2025

But Pendos pricing structure tells a different story. Or is there a more practical alternative that offers the same price advantage with more flexibility? Or is there a more practical alternative that offers the same price advantage with more flexibility? Pendos pricing is far from budget-friendly. Opaque pricing.

Pricing 52

Pricing Outsourced Development Scale Software Review 52

User Pilot

NOVEMBER 7, 2024

Velaris – pricing is only available upon request. Catalyst – pricing is only available upon request. Gong.io – pricing is only available upon request. Gong.io – pricing is only available upon request. Gainsight – pricing is only available upon request. G2 rating : 4.4

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Buffer Resources

AUGUST 21, 2024

1: Meta’s social media marketing course Best course for beginners seeking to receive professional training Price : Free. 2: Impactful social writing Best course for becoming a thought leader in your niche Price : $127. The cheapest one is priced at $29/month. Instructor(s) : Anke Audenaert , Daniel Kob.

Social Media 114

Social Media Marketing AI Search Systems Review 114

SaaStr

SEPTEMBER 5, 2022

Secret #2: Pricing. Many product-led companies do not go to market with the right pricing. These pricing frameworks can seem appealing, but they fail to capture the appropriate value in the heavy usage of a product. Just this small touch can warm people up before they start engaging with the product. Secret #6: Real PLG.

Sales Recruiting 291

Sales Recruiting Business Pricing Churn 291

Blulogix

MARCH 17, 2025

By BluLogix Team Why Consumption-Based Pricing Drives Higher Customer Retention Introduction One of the biggest challenges in subscription-based businesses is churn. Consumption-based pricing solves this by ensuring customers pay only for what they use, improving satisfaction and retention.

Retention 59

Retention Pricing AI Search B2B 59

Tom Tunguz

JULY 10, 2022

Take 1: An ambitious account executive engages a sales prospect and hustles to sell the customer a mega contract that consumes nearly the entirety of a budget. Let me tell you a tale of two software sales processes. Big commission check, high fives, president’s club, feeling fine. Which means it’s probably safe to try at home.

Strategy 356

Strategy Sales Compensation Retention 356

SaaStr

APRIL 8, 2020

Profitwell’s Free Pricing and Retention Audits. Click here for Profitwell’s free pricing and retention audits (a meeting with the Profitwell team for a free analysis of either your pricing or retention). Mixmax is the #1 sales engagement platform for the complete sales cycle. Where can I find the deal?

Artificial Intelligence 308

Artificial Intelligence Machine Learning SaaS Consulting 308

TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

JULY 1, 2024

How can you engage these new users across the funnel? Everything you have now will probably look different upmarket, including pricing. Pricing is a big one. You have your pricing strategy for down-market customers, such as how you price the bundle, packaging, etc. How do you figure that out?

Sales Hiring 306

Sales Hiring Scale SMB compliance 306