Intercom, Inc.

SEPTEMBER 21, 2022

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% 44% of businesses say that siloed efforts with no collaboration are one of the biggest impediments to successful customer engagement”. Which improves retention and grows revenue….

Customer Support 118

Customer Support Scale Scaling Technology 118

Baremetrics

JUNE 26, 2020

But beyond that, a good onboarding process will: Keep customers engaged: We’ll get into some examples later on. But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software. And that includes your customer onboarding process.

Onboarding 99

Onboarding SaaS Churn Social Media 99

User Pilot

APRIL 9, 2024

Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process?

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

ProfitWell

APRIL 29, 2019

It costs 5x as much to obtain a new customer than keep an old one in the fold, so before you try and supercharge your revenue stream, make sure retention is a core tenant of your sales strategy. Drip campaigns are also great for re-engaging leads. Lastly, remember that timing is everything. No More Excuses: ConvertKit Motivates.

Scale 45

Scale Sales Hiring Mobile AI 45

Teamgate

JULY 20, 2020

Track customer engagement from direct mails. Sending a direct mail for a free item or as a discount to give special benefits is a fantastic way to track customer engagement. Active customer engagement on both offline and online channels is necessary. Final thoughts .

Marketing 98

Marketing Advertising Software Improvement Software 98