User Pilot

JANUARY 26, 2021

Increasing operational efficiency- Make it easier for customers to switch between channels and save costs. Sure, you can launch different messaging, but you can’t actually see if changes in your product experience will set things right without diverting time from your product roadmap or pestering your engineers for a new UI element.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. At the heart of a powerful CS Operations function is actionable customer data.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Point Nine Land

APRIL 21, 2021

And they are probably doing that among other things: leading the engineering team, coding, hiring, selling, fundraising,…So PM isn’t their full-time job. In early-stage startups in the pre-2020 area, it was very common to have people simply run to one of the product managers’ desks or to one of the engineers with one of those questions.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

User Pilot

AUGUST 25, 2024

Let’s explore how you can prepare yourself for this role and make your mark in the world of product development. Most product coordinators have degrees in business, marketing, or even fields like engineering or computer science, depending on the industry.

Scale 52

Scale Leadership Education Interviewing 52

SmartKarrot

AUGUST 5, 2021

If you are curious about product operations but unsure where to begin, this guide can help. What is Product Operations (Prod Ops)? Product Operations is a strategic function that aims to streamline communication processes among product managers and engineers by integrating data and technology. Like what you are reading?

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

SaaStr

APRIL 1, 2025

DataBricks: Pricing Power Trumps Efficiency CRO Ron Gabrisko’s surprising revelation during his time taking DataBricks from $1B to $3B was that focusing on pricing power created more leverage than operational efficiency. ” AI tools won’t change this fundamental cultural dynamic.

Scale 205

Scale Sales Hiring Underperforming Technical Team Headcount 205