SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. Net Dollar Retention >110% and GDR of >95%: The Power of Being a True Operating System ServiceTitans NRR consistently exceeds 110%, even with SMB-heavy customers.

Payments 144

Payments Payment Services SaaS Payments Payment Solutions 144

FastSpring

APRIL 29, 2025

When payment partners fail to adapt to player demand and scale quickly, players leave your web shop empty handed, creating dissatisfaction that could have been prevented. We empower you to offload the complexity of global payments, sales tax and VAT compliance, player payments support, and more.

Payment Services 78

Payment Services Payments Payment Solutions Payment Methods 78

Tom Tunguz

FEBRUARY 26, 2025

For many founding teams, pricing is one of the most difficult and complex decisions for the business. Startups operate in newer markets where pricing standards haven’t been set. But throughout this turmoil, startups must adopt a process to craft a good pricing strategy, and re-evaluate prices periodically, at least once per year.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

FastSpring

JANUARY 9, 2025

the future of monetizing your game direct to consumer looks brighter than ever. That said, you might be wondering what strategies work within the confines of today’s rules and if it’s even possible to earn 50% or more of your game’s revenue through D2C. With changes to legislation in the EU and lawsuits in the U.S.,

Payments 164

Payments Mobile Payment Methods Revenue 164

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations? How do you know whether your credit card processor is fully PCI compliant?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

SaaStr

NOVEMBER 1, 2023

Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to payments platforms built on top of a SaaS core. The rest of the growth is from its Divvy platform, which is bought in 2021 for $2.5 But payments and transaction are far bigger at $800m run rate — and growing faster at 38%. #2.

Payment Services 339

Payment Services Payments SaaS Payments Payment Solutions 339

SaaStr

APRIL 12, 2022

The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. Its software and services business is the one with the real operating margins. businesses. #4.

Payments 301

Payments SaaS Payments Payment Services Revenue 301

Stax

MARCH 15, 2025

This is especially true now more than ever before as Software-as-a-Service (SaaS) solutions continue to be amongst the fastest-growing segment within the tech world. In an increasingly competitive B2B market, flexibility, agility, and adaptability are necessities for todays businesses. Enter payment monetization.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. Does this integrate with all the other tech my company has invested in? How Do You Monetize? Step three is monetization.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Payment Processors. Verifone (formerly 2Checkout).

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . The transition to a usage-based model.

Scale 261

Scale Payments SaaS Payments Payment Services 261

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Expecting a bit of a rebound later in the year, with more merchants joining the platform in 2H’22 than 1H’22. #4.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

Stax

MARCH 16, 2025

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. By pinpointing the exact reason for user churn, you can determine how to avoid it and ensure that your business continues to have strong profits. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

MARCH 15, 2024

Having and maintaining secure payment systems is integral for protecting yourself and your customers. Making sure there are secure payment technology policies and procedures within your company will guarantee the integrity of present and future transactions. Enter secure payment systems (SPS).

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

JULY 15, 2024

PayPal: Their Market Stayed the Same PayPal started as a payment encryption service, and now they’re a web-based payment processor. They never gave up on their core inbound marketing platform. An Actual Pivot: Yelp Yelp started as a service where they solicited reviews by email.

Payment Services 261

Payment Services SaaS Payments Payment Methods PayPal 261

FastSpring

SEPTEMBER 1, 2021

The country recently published guidance requiring providers of electronic services — select digital products and services — to register for VAT if they meet certain criteria and thresholds. Foreign e-services provider requirements What are Thailand’s VAT rates for E-Services? What are Thailand’s VAT rates for E-Services?

Payment Services 148

Payment Services Payment Methods Marketplace as a Service Payment Solutions 148

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

OCTOBER 22, 2021

Sometimes, the self-serve / PLG engine stalls out at a certain scale. Fintech is the engine of growth at scale. Expense reports are the core product and growth engine, but moving money is the growth vector at scale, (which grew 2.5x Like Bill, it took the process seriously and became a licensed money transmitter itself.

Scale 326

Scale SaaS Payments SMB Payment Solutions 326

SaaStr

AUGUST 21, 2024

Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue. They are now profitable, but it’s not easy when 80% of your revenue only has 20%-28% gross margins. #4.

Scale 301

Scale Payment Methods SaaS Payments Payment Solutions 301

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. Real Green’s journey to embedded payments is also rooted in innovation. Our first integrated payment solution was a referral agreement with a third-party ISO.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

SaaStr

MARCH 28, 2025

Regulatory compliance can be a moat, not just overhead Spending five years securing money transmitter licenses across 50 states created a significant barrier to entry that competitors can’t easily replicate. The compliance risk is significant,” Ren says. SMB customers. From Zero to $1.4 ” 2. .

SMB 130

SMB Payments Payment Services SaaS Payments 130

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Future-proofing your support tech stack to meet both business objectives and the needs of modern customers starts with laying the right foundations. It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Businesses today expect seamless transactions, both for themselves and their customers.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

SaaStr

SEPTEMBER 28, 2023

Who Is WorkOS and What Do They Have To Do With Enterprise Readiness WorkOS is a developer platform designed to make it really easy to become “Enterprise ready.” When you actually sell to the Enterprise customers, you need to go into their systems and integrate with whatever they’re using,” says Grinich. It’s not an option.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

Stax

MARCH 4, 2024

To stay ahead of fraud means merchants must understand the threats, use trusted and secure providers, and keep up to date on payment security trends. So, let’s dive into payment security, touching on the basics of what you need to know to ensure secure payments. of the global population using this method of payment in 2022.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Features 88

SaaStr

MAY 25, 2024

Twelve years after hiring their first CS person, customer service is still the number two reason people like Cloudinary and what drives word of mouth in the developer ecosystem. Inbound inquiries were also ramping up from companies that couldn’t use the self-service motions. They outgrew it and asked what to do next.

Scale 312

Scale Sales Hiring SaaS Payments Development 312

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. Launching PayFac and ISV solutions In 2019 and 2020, Stax became more than just a payment processor for merchants.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. It required significant development work, working with banks and other financial institutions, passing multiple verification and compliance hurdles, and so on.

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

User Pilot

AUGUST 22, 2024

This is because the client onboarding process in financial services faces unique challenges. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

FastSpring

OCTOBER 11, 2021

This process is straightforward, and we describe it in detail below.). Stores, financial institutions, and payment gateways will not be allowed to store credit or debit card data for the purpose of automatically rebilling that card every month for a subscription. . Manual rebills will be the best way to maintain compliance.

Payment Services 146

Payment Services Merchant Services SaaS Payments Payment Methods 146

Stax

FEBRUARY 20, 2024

Stax Payments , a leading payment technology provider, has appointed Mark Sundt as Chief Technology Officer. Sundt brings more than 30 years of expertise as a technology leader to his new role, with a deep background in payments and transforming businesses with groundbreaking technology solutions.

CTO 88

CTO Stax Payments Merchant Services 88

Stax

JANUARY 29, 2024

Innovative ISVs and SaaS companies know that one of the best ways to provide value to merchants—while improving your bottom line—is to provide integrated payments. For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78