Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 277

SaaS Payments Pricing Strategy Scale 277

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 158

Payments Payment Methods Payment Services Merchant Services 158

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. Integrations? How does the provider protect against payment fraud? Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

SaaStr

APRIL 12, 2022

The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. Its software and services business is the one with the real operating margins. businesses. #4.

Payments 301

Payments SaaS Payments Payment Services Revenue 301

USIO

JUNE 12, 2024

July 11, 2024 10-11 AM CST Mastering the art of integrating payments can be the key to unlocking exponential growth and profitability. Join us for an exclusive event: Unlock the Secrets: How These Top SaaS Leaders Are Transforming Payments into Profit. Mark Your Calendar!

Payment Solutions 130

Payment Solutions Payments Payment Methods Software 130

SaaStr

NOVEMBER 1, 2023

– 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ?? Much less than revenue grew. And Far Bigger. 10x in 4 Years.

Payment Services 339

Payment Services Payments SaaS Payments Payment Solutions 339

Stax

MARCH 15, 2025

Software companies are always on the lookout for new ways to build a better product offerings for their customers. This is especially true now more than ever before as Software-as-a-Service (SaaS) solutions continue to be amongst the fastest-growing segment within the tech world. Enter payment monetization.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

FastSpring

FEBRUARY 20, 2024

The goal of this series is to not only help you build with FastSpring, but also to inspire you with new and unique ways to leverage FastSpring’s systems to best serve your company. As always, our support and sales engineering specialists are available to help if you need assistance along the way.

Payments 158

Payments Payment Solutions B2B Payment Features 158

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. Selling to Developers Let’s look at software developers as your target customers, as users and buyers. Most software developers are skeptical.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Expecting a bit of a rebound later in the year, with more merchants joining the platform in 2H’22 than 1H’22. #4.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

FastSpring

JUNE 13, 2024

The goal of this series is to not only help you build with FastSpring, but also to inspire you with new and unique ways to leverage FastSpring’s systems to best serve your company. As always, our support and sales engineering specialists are available to help if you need assistance along the way.

Payments 145

Payments Embedded Payments Payment Solutions Payment Methods 145

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul is a business management platform for small businesses created in Brazil. We can’t wait to meet them.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

AUGUST 21, 2024

Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue. They are now profitable, but it’s not easy when 80% of your revenue only has 20%-28% gross margins. #4.

Scale 301

Scale Payment Methods SaaS Payments Payment Solutions 301

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

SaaStr

SEPTEMBER 28, 2023

Who Is WorkOS and What Do They Have To Do With Enterprise Readiness WorkOS is a developer platform designed to make it really easy to become “Enterprise ready.” When you actually sell to the Enterprise customers, you need to go into their systems and integrate with whatever they’re using,” says Grinich. It’s not an option.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

SaaStr

DECEMBER 28, 2023

Q: Are folks ready to buy Enterprise-level apps that are pre-tailored to a vertical? Vertical software is nothing new,” Jason says. There has been niche software for bookkeepers, dentist offices, and veterinarians. Q: What are your thoughts on platforms like ServiceNow or Salesforce bringing partner apps to extend that platform?

Sales Hiring 297

Sales Hiring Payment Solutions AI SaaS Payments 297

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. 37 years later, Real Green is the innovative leader in software for the industry. 37 years later, Real Green is the innovative leader in software for the industry.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Businesses today expect seamless transactions, both for themselves and their customers.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. How viable is it for companies to shop their apps outside of mainstream marketplaces?

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

Neil Patel

SEPTEMBER 2, 2020

Enter… modern-day accounting software. It exists to help even the smallest businesses improve their bookkeeping processes, save time, and make fewer costly mistakes. Plus, understanding your numbers can lead to smarter business decisions and improved overall business health/performance as well.

Payment Solutions 145

Payment Solutions Software Review Software Payment Methods 145

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. billion in revenue 475,000 customers across all platforms (Bill, Divvy, Invoice to Go) 250,000 customers on the core Bill platform A payment network of 7.1

SMB 130

SMB Payments Payment Services SaaS Payments 130

SaaStr

OCTOBER 20, 2023

The goal was to build safe AGI — AGI being autonomous systems that can perform work as well or better than humans. In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations.

ChatGPT 292

ChatGPT Scale AI Search Sales Hiring 292

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 261

Scale Payments SaaS Payments Payment Services 261

Tom Tunguz

JUNE 5, 2023

These figures highlight three points: AI has become an essential product component for most software companies. Training, deploying, & optimizing machine learning models has historically required teams of dedicated researchers, production engineers, data collection & labeling teams. The last one is the most striking.

Artificial Intelligence 290

Artificial Intelligence Machine Learning AI Payments 290

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

Neil Patel

MARCH 12, 2021

The age of the smartphone opened up a whole new window for businesses to connect with their customers in an interactive way using apps. Because apps allow customers to interact with businesses from anywhere at any time, apps quickly became popular. That’s why progressive web apps are becoming increasingly popular.

Payment Solutions 143

Payment Solutions Payment Methods Payments Payment Services 143

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Here’s why. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Sales Hacker

MARCH 29, 2021

Building the right partner tech stack can dramatically increase the revenue flowing from your partners, even if your partnership team is small. The growing role of partnerships in driving revenue. Businesses are continuing to streamline their purchasing. Processing and remitting payments.

Payments 112

Payments SaaS Payments Payment Solutions Payment Services 112

SaaStr

MAY 25, 2024

There wasn’t a sales organization then, so they knew they needed SDRs, AEs, sales engineers, the whole works. As Cloudinary grew its revenues and Enterprise customer base, they were met with very specific requirements. People are paying significant amounts of money now, even if their first payment was only $99/month.

Scale 312

Scale Sales Hiring SaaS Payments Development 312

Neil Patel

NOVEMBER 16, 2020

A content management system—CMS for short—gives you the ability to publish content on the Internet. These systems make it possible for everyday users to build websites and post content without having to write code or learn programming languages. There are tons of different content management systems available on the market today.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

Stax

MARCH 15, 2024

Having and maintaining secure payment systems is integral for protecting yourself and your customers. Making sure there are secure payment technology policies and procedures within your company will guarantee the integrity of present and future transactions. Enter secure payment systems (SPS).

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 129

Payments Scale Scaling Revenue 129

Stax

MAY 16, 2024

Electronic health records, or EHR software, are a staple in modern healthcare organizations. More than 96% of hospitals use some form of EHR system to maintain records, which is good because it shows clear demand for the software. The majority of hospitals already use EHR software, making the market saturated.

Payment Solutions 88

Payment Solutions Payments Payment Methods Software Review 88