Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 276

SaaS Payments Pricing Strategy Scale 276

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 155

Payments Payment Methods Payment Services Merchant Services 155

SaaStr

APRIL 12, 2022

The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. Its software and services business is the one with the real operating margins. Going global is tougher in payments and fintech.

Payments 306

Payments SaaS Payments Payment Services Revenue 306

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. Does this integrate with all the other tech my company has invested in? How Do You Monetize? Step three is monetization.

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

SaaStr

NOVEMBER 1, 2023

Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to payments platforms built on top of a SaaS core. The rest of the growth is from its Divvy platform, which is bought in 2021 for $2.5 But payments and transaction are far bigger at $800m run rate — and growing faster at 38%. #2.

Payment Services 340

Payment Services Payments SaaS Payments Payment Solutions 340

Stax

MARCH 15, 2025

As a result, SaaS businesses need to become more innovative in how their platform features and product offerings address their user’s unique operations and set of business needs. Enter payment monetization. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

FastSpring

FEBRUARY 20, 2024

As always, our support and sales engineering specialists are available to help if you need assistance along the way. Resources Quotes API Documentation Webhooks If you have another use case you want to explore, speak directly with a solution engineer by signing up for a demo here.

Payments 158

Payments Payment Solutions B2B Payment Features 158

FastSpring

JUNE 13, 2024

As always, our support and sales engineering specialists are available to help if you need assistance along the way. The post fsBuilds: Increase Conversions in Your Customer Portal with APIs and Embedded Experiences (Video) appeared first on FastSpring.

Payments 145

Payments Embedded Payments Payment Solutions Payment Methods 145

USIO

JUNE 12, 2024

July 11, 2024 10-11 AM CST Mastering the art of integrating payments can be the key to unlocking exponential growth and profitability. Join us for an exclusive event: Unlock the Secrets: How These Top SaaS Leaders Are Transforming Payments into Profit. Mark Your Calendar!

Payment Solutions 130

Payment Solutions Payments Payment Methods Software 130

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Expecting a bit of a rebound later in the year, with more merchants joining the platform in 2H’22 than 1H’22. #4.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

Stax

MARCH 16, 2025

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. By pinpointing the exact reason for user churn, you can determine how to avoid it and ensure that your business continues to have strong profits. Looking to measure churn? Contact sales 2.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 133

Payments Scale Scaling Revenue 133

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations? How does the provider protect against payment fraud? Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 264

Scale Payments SaaS Payments Payment Services 264

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. billion in revenue 475,000 customers across all platforms (Bill, Divvy, Invoice to Go) 250,000 customers on the core Bill platform A payment network of 7.1

SMB 130

SMB Payments Payment Services SaaS Payments 130

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. Real Green’s journey to embedded payments is also rooted in innovation. Our first integrated payment solution was a referral agreement with a third-party ISO.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

SaaStr

AUGUST 21, 2024

Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue. They are now profitable, but it’s not easy when 80% of your revenue only has 20%-28% gross margins. #4.

Scale 306

Scale Payment Methods SaaS Payments Payment Solutions 306

SaaStr

JANUARY 20, 2021

It’s expanded its product portfolio to build an incredible observabillity engine approaching $1B ARR. 100k+ customers generate 75% of revenue, even though just 7% of customers. That means the top 7% of customers generate 75% of revenue. “Chunk up” payments some annual deals.

Payments 321

Payments Cloud Engineering Revenue 321

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Future-proofing your support tech stack to meet both business objectives and the needs of modern customers starts with laying the right foundations. It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Businesses today expect seamless transactions, both for themselves and their customers.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 278

Sales Hiring Payment Services SaaS Payments Scale 278

Tom Tunguz

JUNE 5, 2023

Training, deploying, & optimizing machine learning models has historically required teams of dedicated researchers, production engineers, data collection & labeling teams. Stripe did the same, simplifying credit card payments. The last one is the most striking. Today, it’s a matter of days or weeks.

Artificial Intelligence 290

Artificial Intelligence Machine Learning AI Payments 290

SaaStr

FEBRUARY 11, 2021

Getting feature gaps filled with Product and Engineering. In sum -> Learning and understanding how to maximize the revenue per lead. No Revenues”. Drive your revenue per lead way up, and put you in place to jump on and close every practical piece of business that comes through the door. Segmenting customers.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

SEPTEMBER 28, 2023

Who Is WorkOS and What Do They Have To Do With Enterprise Readiness WorkOS is a developer platform designed to make it really easy to become “Enterprise ready.” When you actually sell to the Enterprise customers, you need to go into their systems and integrate with whatever they’re using,” says Grinich. It’s not an option.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

SaaStr

OCTOBER 20, 2023

In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations. After digging into the platform and appreciating its capabilities, she found OpenAI. From there, the pace picked up rapidly.

ChatGPT 298

ChatGPT Scale AI Search Sales Hiring 298

Sales Hacker

MARCH 29, 2021

Building the right partner tech stack can dramatically increase the revenue flowing from your partners, even if your partnership team is small. The growing role of partnerships in driving revenue. Businesses are continuing to streamline their purchasing. Processing and remitting payments.

Payments 112

Payments SaaS Payments Payment Solutions Payment Services 112

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 113

Payments Pricing Compensation Scale 113

SaaStr

JUNE 17, 2022

You’ll need some capital to get either off the ground, or to get the engine really humming, or both. The exact % can vary based on types of payments and customer size. Whatever it is, that extra bit is the cheapest financing of your business you’ll ever get. Target At Least 120% of MRR Each Month in Collections.

SaaS Payments 312

SaaS Payments Sales Hiring SaaS Payment Services 312

SaaStr

DECEMBER 28, 2023

I don’t think vertical SaaS is anything new, but by adding more value and running payroll and payments and doing more stuff for verticals, the categories can be 10x to 100x larger,” he continues. Below that, there are not enough customers in vertical SaaS to get there, but 10k or above it’s a pretty good business.

Sales Hiring 302

Sales Hiring Payment Solutions AI SaaS Payments 302

SaaStr

JULY 15, 2024

PayPal: Their Market Stayed the Same PayPal started as a payment encryption service, and now they’re a web-based payment processor. They never gave up on their core inbound marketing platform. As engineers, you’re entirely focused on the thing you built. They knew where to plant that foot, so they were a successful pivot.

Payment Services 265

Payment Services SaaS Payments Payment Methods PayPal 265

SaaStr

MARCH 8, 2024

It’s sort of a death spiral: High churn, but no burn = struggle, but the engine self-perpetuates to an extent. SaaS + hardware, SaaS + payments, etc. Rag & Bone is selling to Guess $GES for $56m on ~$250m of revenue. The burn was at a stunning $2m a month, and the churn had spiked. Look, this is tough. can be great.

Churn 307

Churn Startup SaaS Payments Venture Capital 307

Intercom, Inc.

AUGUST 31, 2021

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. Payment expirations. These transactional messages are an integral part of any customer communication strategy. No need to learn to navigate new platforms.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage.

Payment Features 59

Payment Features Payments Subscription Revenue 59