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What’s New At WorkOS and What It Takes To Be “Enterprise-Ready” in SaaS with WorkOS CEO and Founder Michael Grinich

SaaStr

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. They offer all the features you need to sell to Enterprise customers.

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Scaling Customer Success from 0-5,000 Customers with Drata’s VP of Customer Success and VP of Customer Experience

SaaStr

Drata VP of Customer Success Management, Wen Yao, and VP of Customer Experience, Ashley Hyman, share how to scale customer success from 0 to 5,000 customers. At Drata, every customer had a CS manager to walk them through the journey and help them understand the product. For example, say your company is going upmarket to Enterprise.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Now may be the time to turn your eyes to the enterprise readiness horizon. Here are seven things enterprise SaaS customers look for. #1 It’s not just that enterprises are rich targets. Nothing scares an enterprise customer like security risk. Refer to the previous two sections on security and change management.

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Helping Your SaaS Application Reach Enterprise Readiness

Frontegg

But with digitalization in full drive, are you addressing the enterprise readiness aspect? While scaling up, the ongoing maintenance work demands grow (for example, user management upgrades), putting your devs and IT teams under added stress to get things done fast. Is Your SaaS Application Enterprise Ready?

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What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Q: What’s the number one challenge for scale-up founders? Otherwise, things will almost always stall out a bit around $3m-$5m ARR.

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Thanks to BEE, ChurnZero, Laika, Quolum, and Stax for Sponsoring SaaStr Annual 2022!

SaaStr

Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. The all-in-one Stax Platform provides businesses of all sizes the scalable business technology needed to manage financials, payments, invoicing, inventory, sales data, customer data and more.

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Thanks to ChartMogul, ChurnZero, Cledara, Secureframe, and Verdane for Sponsoring SaaStr Europa 2023!

SaaStr

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Having experienced the pain of managing an ever-growing SaaS stack, we built a platform to help companies bring visibility and control of all their SaaS so they can focus on serving their customers.