Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model.

Engagement 105

Engagement Customer Lifetime Value Revenue Payment Features 105

User Pilot

NOVEMBER 20, 2023

It lets you filter data through lists and track custom events on multiple channels without writing a single line of code. It has multiple analytics functionalities, including event tracking, A/B testing, customer segmentation, goal tracking, and reporting dashboards. Source: HubSpot.

Software Review 100

Software Review Marketplace as a Service Metrics Pricing 100

User Pilot

AUGUST 18, 2024

Event tracking : With Userpilot, you can track various in-app interactions such as clicks, hovers, and form infills. And the best part is you don’t even have to make any effort, Userpilot automatically records all events from the day it’s installed. Autocaptured events. AI writing assistant in Userpilot.

Scale 82

Scale Scaling Software Review Social Media 82

Neil Patel

JUNE 22, 2021

It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. As a result, the campaign generated 15,540 new subscriptions, which was 10 times more than its average monthly subscription numbers. promote brand events start conversations about your business engage with your followers. The takeaway?

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy Marketplace as a Service 52

CustomerSuccessBox

JUNE 20, 2022

Customer success tools stand out in the accelerating marketplace because they can provide outputs according to the requirement at different growth stages and the corresponding strategies for improvement. So that you never miss renewals and invoices, especially when you have a monthly subscription. Early-stage SaaS.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

Payment Features 53

Payment Features Subscription Marketplace as a Service Scale 53

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments 121

Payments Merchant Services Payment Solutions Payment Services 121

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. Most of the marketing budget will be focused on digital marketing along with targeted live events and webinars. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Navint

SEPTEMBER 27, 2018

The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. The customer will guide your subscription business — put them in the center.

Payment Features 40

Payment Features Subscription Marketplace as a Service Scale 40

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. It had become quite complex.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Totango

SEPTEMBER 30, 2020

Today we are releasing the Early Warning System SuccessBloc, which gives you instant visibility into customer signals and critical events, alerting you to proactively engage when needed. Overdue Payments and Outstanding Balances. Get started with this powerful new bloc today by installing it from the SuccessBloc Marketplace.

Payment Solutions 62

Payment Solutions SaaS Payments Payment Services Marketplace as a Service 62

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

JULY 9, 2024

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels. Top 10 customer experience management software: Userpilot : The best all-in-one platform for CXM and SaaS growth. Ready to get started?

Software Review 79

Software Review Software Management Business 79

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? Is it recurring revenue, or is it delivered in a different way?

Payment Features 111

Payment Features Subscription Scale Underperforming Technical Team 111

User Pilot

JUNE 29, 2023

Best HubSpot integrations for data sync If you want to use an integration primarily for data sync, you can integrate HubSpot with the following tools from the HubSpot app marketplace. Pricing Integrating HubSpot with Userpilot needs one of the following Userpilot subscription plans. Userpilot and HubSpot integration. out of 5 in G2.

Scale 52

Scale Business SaaS Marketplace as a Service 52

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

Buffer Resources

MAY 2, 2024

You need to identify hot topics, like CNET’s video on Nvidia’s AI event.  Get sponsorships and offer User-Generated Content User-generated Content or UGC is any content a creator produces about a brand or its products or services.   AI is a major topic and will be for a while.

Payments 85

Payments Payment Methods Social Media AI Search 85

Intercom, Inc.

APRIL 23, 2018

A strong security program should foster a sense of healthy paranoia about potential security risks throughout your organization, and should feature staff training, a responsible vulnerability disclosure programme, and a strong monitoring and alerting program, at the very least. Choose vendors/partners that you trust. Sign me up.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

Neil Patel

OCTOBER 29, 2020

So if you’re interested in selling products or services on the web, you’ll need to find an ecommerce builder to create your online store. In some cases, you’ll have to customize your site’s functionality by adding features from a marketplace or app store. Not every ecommerce website builder comes standard with a long list of functions.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Collecting payments and setting up membership is much easier when you choose to run your course through these online course platform. Online Course Marketplace. Online Course Marketplaces. Flexible invoicing option.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

FastSpring

DECEMBER 19, 2019

Subscription Transaction Volume Surpassed One-Time Purchase Volume. The subscription economy is clearly here to stay. This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We Evolved Our Brand.

Technical Review 64

Technical Review Software Review Marketplace as a Service Innovation 64

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. The answer lies in your product or service’s value proposition. More customers = more revenue. Plain and simple. Cold Outreach.

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

AUGUST 21, 2024

It includes subscription plans, purchase frequency, total spending, etc. You can track in-app events like sign-ups and feature usage, as well as monitor metrics like user engagement and conversion rates. Purchase history : This data covers a customer’s financial interaction with your brand.

Data 87

Data Social Media Interviewing User Experience 87

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. The prevalence of recurring subscription and Software-as-a-Service arrangements means the majority of customer value is realized over time, rather than being captured at a single sales event.

Retention 62

Retention Software Management Marketplace as a Service 62

Totango

AUGUST 7, 2020

The challenge of the digital marketplace is to make every customer feel like they are your only customer. Thankfully, the same advances that helped build that digital market also make it possible to provide every customer with personalized service. Having the ability to automate your CS teams’ work can make customer success scalable.

Customer Success 62

Customer Success Marketplace as a Service Scale Customer Lifetime Value 62

ProfitWell

NOVEMBER 7, 2019

Your top subscription news. PieSync is an integration platform as a service (iPaaS) specializing in customer data. An integration service like PieSync, then, helps save manual labor and eliminate inconsistencies by automatically syncing data across apps.". Finance and ops were the core topics of this event.

Sales Recruiting 40

Sales Recruiting Scale Sales Hiring Marketplace as a Service 40

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Casey Accidental

FEBRUARY 20, 2018

My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. It should actually be the guiding light for most subscription software businesses. Since Mixpanel is charging per event though, a weird calculus emerges for the customer.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

FastSpring

DECEMBER 18, 2018

We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. Everyone left the event feeling energized to continue building a world-class ecommerce platform. It is always exciting to see the hard work of the team recognized in the industry.

Marketplace as a Service 63

Marketplace as a Service Sales Hiring Scale Leadership 63

Unbounce

SEPTEMBER 16, 2021

They’re shown based on specific audience targeting criteria such as demographics, interests, or retargeting events and show up in images and video. As the name implies, purchase intent is when a consumer shows signs of being ready to buy a product or service. What payment options do they prefer for online purchases? ?

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. But HubSpot wasn’t always on the IPO trajectory.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Neil Patel

DECEMBER 16, 2021

These platforms provide simple templates and automated emails based on triggered events. Also, be sure there’s an email subscription option on each of your web properties. In fact, Amazon’s Prime Day has a big impact on the retail industry like other major shopping events like Black Friday. Host Your Video Content on YouTube.

Social Media 145

Social Media Strategy Marketing Business 145