SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. I spend a lot of time going to events. One of the great benefits of some of the investors that we’ve raised from is that we get invited to a lot of great networking events here.

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CTO Hire Travel Underperforming Technical Team CTO Coach 177

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

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Scale Software Review compliance Technical Review 211

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan : Yeah, so we really wanted to develop all of our employees, myself included.

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Sales Hiring Scale CTO Hire Marketing 141

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Black Holes: these are ideas that take up a lot of company effort while offering poor ROI.

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Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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VP of Engineering Technical Review Scale Outsourcing Services 118

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. In the event that the Basecamp guys happen to read this, they might be shrieking and gibbering right now, because they do not, never ever, in any way or sense, describe Shape Up as an “agile methodology.” Big as in a 143 page PDF.

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Underperforming Technical Team New CTO Technical Review Software Development 52

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Perhaps worse yet, long tenured employees of the company began leaving, saying the new focus on growth “didn’t feel Wistia.” and paid it out to the Founders and early team members. The company even took $2.5M

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CTO Hire CTO Coach SaaS New CTO 65

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. costs money and 2.

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Payment Features Subscription Merchant Services SaaS Payments 51

Outseta

NOVEMBER 19, 2019

Why building trust with your internal team is the hallmark of great marketing leaders By Geoff Roberts The role of the modern Chief Marketing Officer is a tough one—you’d be hard pressed to name another position that requires a wider range of skills. Said another way, this is the best case scenario.

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Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 268

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. So very, very small team.

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Scale Scaling CTO Hire Part-Time VPE 169

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? How has Jeff seen his original thesis for “developer first” evolve and change with time?

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Underperforming Technical Team Development Software New CTO 177

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Managers oversee their team members’ work and career development. Building trust can be tough when you’re a new hire in a leadership position.

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Leadership Engineering Part-Time VPE CTO Coach 141

Sales Hacker

SEPTEMBER 20, 2024

If your sales team has 20 plus reps, we’re confident Apollo could be a game changer for you. and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 The platform leverages advanced AI in a way that fundamentally changes how sales teams operate.

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Technical Review Scale Technical Cofounder New CTO 76

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. She’s still-.

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Scale Business Sales Hiring CTO Hire 204

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. We’ve got two sponsors, including a new one called Sapper Consulting. That means we need new pricing models, we need to figure out new delivery mechanisms for our data, so on and so forth.

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Payment Features Subscription Scale Underperforming Technical Team 117

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team. Kevin: Absolutely.

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Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. Listen to the start of the episode for a promo code to our upcoming events! Loving our podcast content? What works? What does not work?

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Sales Hiring Scale CTO Hire CTO Coach 240

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

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Interviewing Startup Technical Review Technical Advisors 81

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. We’re already in this like a new gen.” You have to continually take a pulse of your team and how they’re feeling. And what people have to realize is that it is different for everyone.

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Sales Recruiting Cloud CTO Hire Sales Hiring 210

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Listen to the start of the episode for a promo code to our upcoming events! Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

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Sales Hiring Outsourcing Services Scale CTO Hire 162

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. If retention slips, you end up overspending on acquiring new users instead of growing revenue from those you already have.

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Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell. It’s that.

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Scale Technical Advisors Sales Hiring Technical Review 82

Sales Hacker

DECEMBER 10, 2024

Martin brings a wealth of experience in building and scaling sales teams, developing effective go-to-market strategies, and navigating the challenges of startup growth. 35:30) Optimal team structures for SMB sales organizations. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46)

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Scale Sales Hiring Scaling CTO Coach 116

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? And so really it became a bad habit. What have been some of the challenges?

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VP of Engineering CTO Hire Technical Review Sales Hiring 155

Sales Hacker

FEBRUARY 4, 2025

44:31 The power of community and in-person events. 44:31 The power of community and in-person events. If you add any teammates in January to your team, theyll get a free month too. So you guys are open up a new chapter down there. With you, the CFO and kind of the, the finance and ops team. Is that right?

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Sales Recruiting Scale Finance Underperforming Technical Team 88