FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. While it’s not a bad idea to be measuring both, your monthly churn rate should be much, much lower than your annual churn rate.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Kellblog

JULY 21, 2019

(And it makes you think twice when you’re on the other end of that phone call – was the show bad or did we execute it poorly?) . The difference between a great show and a bad show is often, in a word, execution. I’m a huge believer in live events and an even bigger believer that you get back what you put into them. Just good.

Underperforming Technical Team 77

Underperforming Technical Team Technical Cofounder Scale Startup 77

Chargify

APRIL 23, 2019

Seeking financing from friends and family. Establishing relationships with advisors and/or mentors. Here’s an example: in the beginning, New Relic didn’t see their target customers as developers. They zeroed in on Ruby on Rails developers as their early adopters and became a voice within that very niche community.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked? What did not work?

Sales Hiring 275

Sales Hiring Sales Recruiting Scale Sales 275

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. I started my training on the technical side, thinking I wanted to be a scientist or engineer, in particular, thinking I wanted to do research.

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241