Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. They know how to do this.

Underperforming Technical Team 100

Underperforming Technical Team Sales Hiring Consulting Forecasting 100

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? Re-segmenting your customer base is a natural evolution of your company, product, and team’s growth. We also had to think about how we were doing their variable compensation to incent fairness across the team.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

Valuize Consulting

OCTOBER 23, 2024

The Imperative of a Customer Lifecycle Strategy Over my many decades of working with customers, in my opinion, many more of them today operate in far more complex technical, business, and regulatory environments, and their product portfolio and go-to-market strategies reflect it. After all, those leaders are playing with company money.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

User Pilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. For example: customer testimonials from the sales and customer success teams. Increasing operational efficiency- Make it easier for customers to switch between channels and save costs.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Mucker Capital

AUGUST 9, 2024

We invited Michael Kleinman , founder of AI Top Tools , to share his perspective on the most useful AI tools startups can use to build their companies: The Best AI Tools for Startups in 2024 Startups thrive with the right AI tools, which can revolutionize efficiency and creativity. Benefits of Using Jasper for Startups 1.

AI Search 59

AI Search AI Startup ChatGPT 59

OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. First, some SaaS companies deliberately run with a low set-up product, little to no services, and a customer success team that takes care of implementation issues. They know how to do this.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52