Valuize Consulting

OCTOBER 7, 2021

In this article, we introduce a new Customer Success metric to help you effectively measure the impact of your CS organization, definitively prove the ROI of Customer Success and garner eager investment from your CFO. NDR Efficiency: The New Customer Success Economics. How are you scaling your team ? What are your CSM ratios?

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Customer Success New CTO Scale Headcount 52

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 218

Sales Hacker

SEPTEMBER 29, 2020

Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. We’ve got two sponsors, the first is Sapper Consulting. Sapper Consulting makes it easier though, because they built Regie. Vishal Sunak: We are on the scale to eight digits right now, not that far away.

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Scale CTO Hire Scaling CTO Coach 112

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. What doesn’t Asia do?

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Scale Technical Cofounder Technical Advisors Sales Hiring 104

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Intercom on Product: Keeping the momentum going as you scale.

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VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JULY 10, 2021

Nikos Moraitakis, CEO @ Workable, moderates this insightful session with Dan Adika, CEO at WalkMe; Mallun Yen, Chief Business & Product Officer at RPX Corp; Craig Walker, CEO at Dialpad; and Wade Foster, CEO @ Zapier. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. That’s it.”

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 256

Intercom, Inc.

JUNE 14, 2018

I am the Vice President of Product at Business Talent Group, where we help find really good freelance jobs for high-end consultants at very large companies. I’m currently building a lot of internal tools to help folks do their jobs more efficiently—and to help them scale. Adam: You’ve also managed to write two books.

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VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

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Pricing SaaS Payments Payments SaaS 135

Sales Hacker

OCTOBER 13, 2020

The first sponsor is Sapper Consulting. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Ryan has been building and scaling companies on the sales side for over 20 years. Sales enablement is easy.

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Marketplace as a Service CTO Hire Sales Recruiting Scale 98

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. In short, we observe that Head, Director & VP of Growth titles are becoming more abundant, as are consultants around growth hacking but the "growth hacker" title is fading away. This is not new.

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SaaS Payments Engineering Technical Advisors Payment Solutions 77

Audacix

JANUARY 1, 2019

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? After interacting with many new DevOps teams, my sense is that many of them are hamstrung by the imagination and risk appetites of their senior leaders, in a classic case of you don't know what you don't know.

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DevOps as a Service Cybersecurity Scale New CTO 75

Andreessen Horowitz

SEPTEMBER 25, 2023

Microsoft CTO Kevin Scott, in conversation with a16z’s Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work. [00:59] Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

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AI Azure New CTO Software Development 98

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. About Simmone Tait: An Introduction.

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Sales Hiring Revenue CTO Coach CTO Hire 72

SaaStr

MARCH 3, 2020

And so, I consult and advise for startups about 35 startups over the last three, three and a half years. Obviously, at the top of the list is somebody that’s been in a startup, been successful, scaled, maybe had one exit, maybe had more than one. Do you have plans for Salt Lake City like beyond or at some certain types of scale?

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Sales Hiring Sales Recruiting CTO Hire Scale 154

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 124

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

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Payment Methods Scale SMB CTO Coach 56

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

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CTO Hire CTO Coach SaaS New CTO 65

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. And those microsites scale to millions of visitors on a monthly basis at Atlassian.

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Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. Sales enablement is easy. Check them out at www.outreach.io.

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Subscription Payment Features Scale Underperforming Technical Team 111

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 193

Sales Hacker

SEPTEMBER 8, 2020

Today on the show, we’ve got Jeff Winters, the founder and CEO of Sapper Consulting, one of the top 10 people in the world who can get a dream meeting — a meeting with virtually anybody in the world. Who is Jeff Winters and what is Sapper Consulting? [02:00]. How Sapper Consulting built REGIE [07:20. We’re on iTunes.

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Scale Artificial Intelligence Sales Recruiting Consulting 77

SmartKarrot

FEBRUARY 16, 2022

Casey Winters is a growth and SaaS marketing expert who has transformed how startups grow and scale into large companies. Chris’s posts can be pretty useful if one is looking to scale their SaaS product and make the most of their launch. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot.

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VP of Engineering Scale SaaS Venture Capital 10

Stax

AUGUST 14, 2024

Krahl brings more than 25 years of experience in integrated payments partnerships and sales across verticals such as healthcare, government, and technology companies, including senior level roles with Elavon, TSYS, and at his own successful consulting firm. and Canada.

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Stax Payments Payment Solutions Payment Services 88

SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? So I was doing environmental consulting. Bret was formerly the CTO at Facebook. How did his 4 years at Salesforce change his operating mentality?

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Scale Sales Hiring Sales Recruiting Sales 177

SaaStr

APRIL 18, 2019

But after a stint as a consultant I came out to Stanford back in the late ’90s in the dot-com era. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. Once you’re selling and starting to scale and now you need a team. This was in 1997, and I spent two years.

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Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And second, just last week he started an incredibly exciting new opportunity with his new company. I’d say the following.

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CTO Hire compliance Scale Startup 132

Crafty CTO

JUNE 28, 2023

The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. Most importantly, they have solved the scaling problem to the extent that anyone can tinker. Many of the new ideas are from ordinary people.

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ChatGPT Scale AI Generative AI 52