Everything is Sort of the Same at a Given ACV (Annual Contract Value)
SaaStr
JANUARY 22, 2021
But there’s one thing I can tell you in SaaS, at least: Almost Everything Except the Product Itself is Sort of the Same at a Given ACV (Annual Contract Value) Level. Customers will expect more services, more account management, more configuration. You may need solutions architects, more sales engineers, more support.
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