SaaStr

JUNE 23, 2020

You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. She can be your CTO forever.

Part-Time VPE 311

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 311

SaaStr

MARCH 1, 2024

You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. You’ll need more than 5–10 engineers to go big.

Scale 279

Scale Part-Time VPE CTO Hire Fractional VPE 279

SaaStr

AUGUST 13, 2024

When you have something – a million in revenue or a 100 customers – it’s not all about the competition, feature gaps, and funding. The best engineers and CTOs build and release better software faster than the competition. When you hire that VP of Engineering who never learns the product, it doesn’t work.

Sales Hiring 311

Sales Hiring Part-Time VPE Venture Capital Fractional VPE 311

SaaStr

OCTOBER 24, 2022

They’re able to actually swipe a credit card, and what starts off similar to a freemium self-serve product can turn into a six-figure contract in just a few months. It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. The contract size grows.

Outsourced Development 214

Outsourced Development Underperforming Technical Team Development Part-Time VPE 214

SaaStr

JUNE 1, 2021

This is the revenue growth for HubSpot leading up to the IPO. Hire the VP of Marketing, MBA, the VP of Sales, MBA, the VP of Customer, MBA, the VP of Engineering, MBA, and now, the odds of any semblance of survival, let alone success, are vanishingly small at this point. Double the revenue.

Part-Time VPE 296

Part-Time VPE Technical Cofounder CTO Hire New CTO 296

Outseta

MAY 8, 2020

I can assure you that most people in the tech industry spend countless hours thinking about how to make this happen, investing only a fractional percentage of time thinking about their impact. Hopefully jack up your growth rate enough to be acquired for a massive sum of money.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

JULY 12, 2022

Make the revenue recur, I’m interested. up that is sub one million in recurring revenue? One of maybe the top 10 mistakes everybody makes is they want to hire this VP of sales too early. I’ve got 5,000 people on it, but I’m only doing $10,000 a month in revenue. That’s my background. I can help.

Sales Hiring 290

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 290