Product-Led Onboarding: How to Turn New Users into Lifelong Customers

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Just like dating, your company's growth depends on first impressions.

If you've been in the SaaS space for some time, you're probably all too familiar with these problems:

Free accounts don’t convert to paid nearly as often as you would like.
A large chunk of users never gets to experience the full value of the product.
Your platform is littered with dead accounts that are taking up valuable space.

Let’s face it. Today’s users are impulsive and easily distracted. They don’t have the time (or patience) to try and figure things out by themselves. They expect the product to be intuitive. Easy. And fast. What’s more, they want more than they paid (or didn’t pay) for, and they want it now. So, if their first date with your product is anything but silky-smooth, you risk losing out to the competition. Add to that a few, unfairly poor reviews and you’ll be more than just stuck.

In this interactive, fun presentation and Q&A, Ramli John, author of bestselling book Product-Led Onboarding, will share a simple but powerful framework to get more users to experience a product’s "Eureka!" moment and turn them into lifelong customers.

Join us for this exclusive session you won't want to miss with Ramli!

November 17, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

Brought to you by:

Ramli John, Managing Director at ProductLed and Author

Ramli John is the Managing Director at ProductLed, where he works with companies such as Mixpanel, Microsoft, Ubisoft, and more to accelerate their growth. An educator at heart, he has helped train hundreds of the world's fastest-growing product-led companies to level up their user onboarding experience to turn more users into lifelong customers. Ramli John is the bestselling author of Product-Led Onboarding.

SaaS Brief