Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce. There was not a lot of outbound sales or marketing.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Scale quickly with transparent flat-rate pricing.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Sales teams are often forced to use manual processes that result in errors, inaccuracies, and wasted time. What is CPQ? CPQ stands for Configure Price Quote.

Scale 109

Scale Software Review Marketplace as a Service Outsourced Development 109

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Meanwhile the federal government is lending its support to usage-based pricing by amending its GSA schedule to allow agencies to ‘pay by the drink.’ . Here’s how we did.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Intercom, Inc.

APRIL 7, 2022

Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

FastSpring

JUNE 6, 2024

The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own. Learn more about FastSpring for video games. FastSpring is a provider you can trust.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

OPEXEngine

MARCH 9, 2021

Furthermore, the company grew so quickly that it struggled to keep pace with compliance and governance, which was dangerous in a regulated industry. It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. He shifted Zenefits from a service-heavy business to a SaaS model. “We

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Backlinkfy

JULY 30, 2019

This is how the brand knows who referred traffic for a specific sale attached to a link. Amazon also hosts a marketplace wherein other Internet purveyors may display and sell products, and offers several software-as-a-service and infrastructure-as-a-service solutions for business. as of May 2019.

Payment Methods 40

Payment Methods Merchant Services Payment Services Payment Solutions 40

BetterCloud

JANUARY 26, 2022

The not-so-good news: the marketplace is very complex, with lots of acronyms to sort through. When someone is added to Okta (or another IDaaS), and if that person is in the Sales department, we want to first provision that user in Salesforce and set their Salesforce role. Two platforms for IT automation: iPaaS and SMP.

Marketplace as a Service 52

Marketplace as a Service Scale Government Cloud 52

SaaStr

APRIL 8, 2025

A deep dive with three leading AI investors who collectively manage billions in venture capital and have backed some of the most innovative companies in artificial intelligence. Where the Real Opportunity Lives The biggest opportunities right now are in what I call “AI applications as a service” (AIaaS).

Scale 199

Scale AI Artificial Intelligence Venture Capital 199

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. Through Go1’s learning and educational services, individuals and organizations can further their abilities.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” And the three things we needed to focus on were messaging and the narrative and the new world, and what customers needed and prospects needed. And then of course, sales pipeline and the livelihood of our business.

Travel 236

Travel Scale Marketing Outsourcing Services 236

SmartKarrot

NOVEMBER 23, 2020

All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. But now, they are more focused on customer experience than just generating leads. Cloud application services (SaaS) to reach $126 billions by the end of 2021. Companies would invest more on additional services.

Trends 10

Trends SaaS Scale Telecommunications 10

SaaStr

AUGUST 15, 2020

One, it starts high up in the sales process, right? You need to discover in the sales process. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. And again, if it’s not teed up correctly in sales, CS is already at a disadvantage.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

How To Buy Saas

MARCH 12, 2021

By the end of March 2020, government lockdowns had been implemented in more than 100 countries. Traditional sales saw a decline over the course of 2020, but ecommerce saw a 129% growth year-over-year. eCommerce retail accounted for about a sixth of all sales, or well over $700 billion. In the U.S.,

Payment Methods 59

Payment Methods SaaS Payments Technology Payment Solutions 59

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. With the rise of product-led growth, are we seeing a fundamental shift in the structure of sales and marketing? How does Rachel think about the optimal ratio of paid to organic in growth?

SMB 222

SMB Scale Startup Marketplace as a Service 222

User Pilot

FEBRUARY 24, 2025

Experience building, optimizing, and scaling programs and teams. Experience building 0-1 products, platform/ecosystem products, or marketplaces. Requirements 6+ years of Product Management experience with a proven record of successfully launching and scaling platforms. Experience in AI , machine learning, or related fields.

Technical Advisors 52

Technical Advisors Data Management Scale 52

Sales Hacker

AUGUST 31, 2021

In this episode of the Sales Hacker podcast, we have Ajit Ghuman , Head of Product Marketing at Narvar and author of Price To Scale. If you missed episode 175, check it out here: Protecting Migrant Children: International Social Service. Subscribe to the Sales Hacker Podcast. powered by Sounder. What You’ll Learn.

Product Marketing 85

Product Marketing Scale Marketing Pricing 85