SaaStr

MARCH 18, 2025

The Governance Opportunity Many organizations are testing AI infrastructure that lacks governance controls. Large enterprises have an immediate need for governance solutions to handle AI at scale.

Technical Review 184

Technical Review Artificial Intelligence AI Marketplace as a Service 184

SaaStr

DECEMBER 22, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. That’s why we give boards and leadership teams an elegant solution that simplifies governance.

Scale 54

Scale Onboarding Government compliance 54

SaaStr

APRIL 4, 2025

We automated contact centers employing >100 human agents and now handle their incoming customer support and sales calls, end-to-end. For another company, our voice AI agents were able to convert 30% of contacted leads within a week of the outbound campaign. Businesses use us for customer support, leads qualification, and more.

AI Search 171

AI Search AI Startup Scale 171

SaaStr

FEBRUARY 4, 2020

So a playbook on scaling high performance organizations in 30 bit minutes. So big, big scale. I think over 25 years of working and leading teams and being on some that are high-performing and some that outright failed. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. No big deal.

Scale 244

Scale Underperforming Technical Team Scaling Leadership 244

SaaStr

MAY 19, 2021

Again, similar to Asana and Smartsheet but not Slack or Zoom, the $50k+ ACV customer segment is growing the largest at scale, up 219% year-over-year. #4. C-corp later, for a variety of governance and tax reasons. Added a true sales team and function around $30m ARR. But bigger customers fueling the most growth.

Scale 361

Scale SMB Government Enterprise 361

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. They kept doing it after the economy changed, and they also scaled it. It’s cheap.

Scale 173

Scale Sales Hiring Scaling Banking 173

Tom Tunguz

MARCH 26, 2016

Sales velocity is the equation that governs the effectiveness of your SaaS startup’s sales team. Often, sales teams use the word sales velocity to refer to the number of signed contracts in a given month or quarter. But sales velocity classically defined is a different concept.

Government 123

Government Scale Outsourced Development Venture Capital 123

SaaStr

JULY 29, 2021

SalesLoft’s Sales Engagement Cloud Ecosystem will highlight key brands supporting sales and support teams, while providing a sample of SalesLoft’s partnering power from their over 100 integrations that exist within their App Directory. “We Increased sanitization and hand washing.

Scale 271

Scale Cloud Government B2B 271

Sales Hacker

MARCH 4, 2025

As a key GTMfund partner, they equip sales and marketing teams with top performers. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. But I imagine it also leads to some, some friction and alignment issues. And then along the way.

Scale 77

Scale Scaling Sales Hiring Technical Review 77

Andreessen Horowitz

OCTOBER 18, 2023

It’s also important to recognize that although much of this post focuses on large-scale nuclear fission reactors—because that’s what have been delivering civilian power for the past several decades—smaller, more modular reactors will likely play a major role going forward, perhaps as a means to address more local, and even hyper-local, energy needs.

Scale 28

Scale Scaling VP of Engineering Construction 28

SaaStr

OCTOBER 27, 2022

That’s why we give boards and leadership teams an elegant solution that simplifies governance. With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider. Qwilr is the tool of choice for scaling B2B sales teams.

Merchant Services 238

Merchant Services Payment Solutions Onboarding Payments 238

SaaStr

SEPTEMBER 14, 2022

But UserZoom’s roots in Europe drove them to be more creative – everything from FFFs (friends, family, and fools), to bank loans, to government grants. After being useful, UX is the leading factor impacting user retention. “I Pick the right partners to scale. Understand the business value of great UX design. Choose wisely.

Scale 246

Scale Venture Capital Sales Hiring SMB 246

Tom Tunguz

DECEMBER 17, 2023

Like the Devops movement, the Dataops movement aims to scale the use of data within companies without increasing the headcount of the data team. In addition to the DPRD, the ZoomInfo data team employs TEP or technical execution plan that aligns the internal technical teams on architecture & governance. The video is here.

Data 258

Data Government Headcount Scale 258

SaaStr

SEPTEMBER 26, 2019

The Fed’s Repo market had to essentially be bailed out by the government. Leads still came in. Here’s what our leads looked like in ’08-’09. Folks still continued to search for us in increasing volume, even in the darkest days: No one had enough sales reps once the market came back even a little.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

Intercom, Inc.

DECEMBER 5, 2019

On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. Over the course of his conversation with Amanda Connolly, Matt covers the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market. It’s going to be used by governments.

Scale 118

Scale Scaling Artificial Intelligence Business 118

Tom Tunguz

NOVEMBER 8, 2023

LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Instrumentation and Governance Enable Many New Use Cases : Today’s data leaders are struggling.

Artificial Intelligence 223

Artificial Intelligence Trends Data Software Review 223

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 197

Merchant Services Technical Review Scale Sales Hiring 197

Neil Patel

NOVEMBER 3, 2021

With scaled data labeling, you can train your algorithm to analyze customer review sentiments. With a free plan to start, you can test out the software while also knowing that scaling is possible. You can request a demo to learn more about the software and speak with a sales representative.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. Originally this worked well.

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

SaaStr

MAY 28, 2024

If you’ve read SaaStr or have been around for the last decade, you might be familiar with some of the repeated GTM mistakes founders tend to make, but the world of hiring, people, scaling, and workplace expectations are significantly different today than they were before March 2020. They weren’t getting any leads. Don’t make the hire.

Sales Hiring 303

Sales Hiring Scale AI Search AI 303

SaaStr

FEBRUARY 11, 2020

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. There’s, I don’t know, 10,000 sales apps now or 10,000 marketing apps. Companies don’t have enough sales roles. The last one is, a lot of times, sales and marketing.

Scale 272

Scale Outsourcing Services Revenue Outsourced Development 272

Sales Hacker

DECEMBER 5, 2022

How to Align Marketing and Sales with a Gap Analysis. Aligning marketing and sales is a lot like making out in junior high. The reason for that is that there’s no real guide for marketing, sales, and RevOps leaders at software companies as to how to do it… until now! Governance. from Marketo. What is a gap analysis?

Scale 129

Scale Sales Funnel Marketing Sales 129

User Pilot

JANUARY 2, 2025

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? The survey asks them how likely they are to recommend Wise to a friend on a scale of 010, which is quick to answer, making the feedback collection process frictionless. Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Tom Tunguz

JANUARY 3, 2018

It permit companies to bring US dollars held abroad (from software sales in other countries) back to the US at a lower tax rate than before. The scale is enormous. The tax holiday for repatriation creates one of the most active M&A environments of the past ten years. The repatriation holiday is part of the new tax plan.

SaaS Payments 200

SaaS Payments Scale Blockchain Machine Learning 200

Intercom, Inc.

DECEMBER 12, 2018

Whether you’re a B2B or B2C marketer, one thing’s for sure: You have struggled with lead generation. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018. Madkudu – lead scoring. Alternatives: AdRoll, Quantcast.

Technical Review 223

Technical Review Technology Scale Marketing 223

Sales Hacker

OCTOBER 10, 2019

Without it, your sales team will struggle, the pipeline will dry up, and revenue will plummet. Being able to scale easily. Which is why I’m going to outline some key concepts that should be considered and some pitfalls to avoid when designing the CRM process for a lead-to-cash cycle. Sales process stages. The challenge?

Scale 72

Scale Government Payment Features Data 72

IT World

APRIL 7, 2022

Following efforts by the US and others to address cryptocurrency standards, UK officials this week said they want Britain to lead the world and create their own government-backed digital token for international trade. “We Glen's comments came during a keynote speech at the Innovate Finance Global Summit during Fintech Week 2022. “We

Government 104

Government Scale Finance Innovation 104

SaaStr

JUNE 20, 2024

AI is the X-factor for your business, and it can lead to exponential growth. Integration and scaling challenges Governance Limited expertise Cost Complexity We used to talk about how important it was to get the data model correct and leverage the correct LLM. You can’t control data if you don’t know where it’s coming from.

AI 173

AI Artificial Intelligence Government Scale 173

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? Also government, it is right now in this time, hard to know who to trust.

Software Review 249

Software Review Scale Technical Review SaaS 249

Sales Hacker

FEBRUARY 2, 2021

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. What Is Enterprise Level Sales? Self Sales.

Scale 113

Scale Enterprise Marketing Sales 113

Valuize Consulting

FEBRUARY 8, 2025

Partners are no longer just sales and implementation allies; they are a critical force in ensuring customer retention and expansion through value realization. How does your organization enable partners to drive customer success at scale? Governance and Partner Scorecards Measuring partner success is key.

Customer Success 52

Customer Success Scale Technical Review Government 52

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Scytale

MARCH 12, 2025

As the co-founder and CEO of leading fintech company, OakNorth , – valued at over 1 billion – he has revolutionized lending for scale-up businesses through advanced data analytics, providing fast, flexible financing solutions for SMEs. Will Donnelly Will Donnelly is a passionate entrepreneur tackling the eldercare industry.

Startup 59

Startup Scale Cybersecurity AI Search 59

yoursales

DECEMBER 27, 2022

Sales Engagement Platform vs CRM: Why Sales Professionals Need Both. Why the Sales Engagement Platform vs CRM question is not a question of either-or, but of how to do both right. That’s because the way prospects engage is more complex, and competition is more intense. A Sales Engagement Platform.

Scale 88

Scale Engagement Sales Government 88

Sales Hacker

JANUARY 9, 2023

My first day in B2B sales, I onboarded with an account executive who was part of my new company’s enterprise sales team. Instead of tipping him off to my ineptitude, I consulted my best friend, who was also in sales. Instead of tipping him off to my ineptitude, I consulted my best friend, who was also in sales.

SMB 104

SMB Scale Enterprise Sales 104

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Intercom, Inc.

MARCH 26, 2020

And so to start with, to all those leading these projects, we’ve been offering our platform free of any charge to help them communicate with those they’re serving and working with, at the great scales and efficiencies required in this crisis. These impressive efforts have been inspiring us at Intercom to ask how we can help too.

Healthcare 171

Healthcare Scale Government Education 171