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The ultimate customer support tech stack for 2022

Intercom, Inc.

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Obviously we’re a little biased ??

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What Makes a Great VP of Sales and How to Hire One

SaaStr

Because sales is a lead-driven but headcount- closed business. How do you deal with FUD in the marketplace? . Your VP Sales needs to be smarter than you in sales, sales processes, and building and scaling a sales team. Top-line revenue, inclusive of churn, inclusive of upsells and self-service, net of everything.

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How to build a successful embedded payments strategy | Ep 33

Payrix

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

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How to build a billion dollar sales team like Stripe

Intercom, Inc.

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Are you a marketplace or are an e-commerce retailer? What’s not to like? People are smart.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

And I think adjusting really is the operative word here. Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process.