ChurnZero

DECEMBER 2, 2022

Q: Did you develop a CSM competency model for each segment? Alli: Customer employee headcount aligned well for us with contract value and customer revenue. Many CS leaders struggle with knowing the right headcount they need to run their operations efficiently while avoiding CSM burnout.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

Point Nine Land

APRIL 21, 2021

We use a separate Jira project for the following reasons: Jira because it is well integrated into…Jira where we manage all our developers’ tickets. Assign the right priority to bugs and the right status for them to be picked up by developers today (for critical bugs) or later (for non-critical bugs). If you like what you read in 2.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

APRIL 1, 2025

DataBricks: Pricing Power Trumps Efficiency CRO Ron Gabrisko’s surprising revelation during his time taking DataBricks from $1B to $3B was that focusing on pricing power created more leverage than operational efficiency. Despite all the sales tech we’ve deployed in the past decade (Gong, Outreach, etc.),

Scale 208

Scale Sales Hiring Underperforming Technical Team Headcount 208

User Pilot

FEBRUARY 24, 2025

He excels in creating unified product ecosystems and improving operational efficiency through data-driven insights. Last 3 professional positions Senior Product Manager Vivun (20222024): Transformed a suite of disparate products into a unified platform, enabling a 25% increase in multi-product contracts.

Technical Advisors 52

Technical Advisors Data Management Scale 52