FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax.

Payment Solutions 116

Payment Solutions Merchant Services SaaS Payments Payment Methods 116

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Stax

JULY 1, 2024

Whether you’re a startup or an enterprise-level business, efficient payroll software is essential. Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. Factors to consider when choosing a payroll software include headcount, budget, and tax compliance.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Intercom, Inc.

JULY 26, 2022

These are activities such as searching for information, switching between apps, and chasing status updates. “68% 68% of employees spend at least 30 minutes a day switching between apps. Use automation to make your headcount count for more. This doesn’t just slow your business down; it slows your customers down, too”.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. So, in the following list, we share how easily each solution integrates with other software.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). Using Brex also saves time for your finance team (or, depending on headcount, your finance person ??) Look for tools that can scale with you.

Scale 163

Scale Payment Services Startup AWS 163

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. Right now, learning for companies is only at 10% online. There’s a link here.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Imagine you went into a retail store and started a conversation with a sales rep. But for some reason this is precisely what the 99% of software companies are doing when they implement the SDR/AE sales model.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

AUGUST 29, 2019

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. Now at around the 51st person that we’re bringing in, it just doesn’t seem that they have the same passion that we do for the business.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

MARCH 17, 2020

If you’re able to identify the customers who had really explicit pain with their prior provider that drove them to choose your solution, these are going to be really great customers to enlist as advocates as well. Another way that customers become advocates is a personal relationship with the account team. What am I going to get?

Scale 188

Scale Payment Services Sales Hiring Payment Methods 188

Sales Hacker

JULY 16, 2020

Tech integrations make for a very natural narrative about why and how solutions should be co-sold together or cross-sold into each other’s customer bases. Customers value the ability to build their own solution stack , and they routinely look to their existing vendors for help. In this environment, that personal touch is everything.

Scale 127

Scale Payments SaaS Payments Payment Solutions 127

Intercom, Inc.

DECEMBER 15, 2020

Zapier’s support organization currently stands at close to 100 in headcount – almost a third of the entire company. We listened to them to try and understand what they needed to succeed, whether that was a break in their payments, or to automate further because they were now working from home. Balancing technology with a human touch.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

Sales Hacker

MAY 15, 2023

The founder is uniquely positioned to connect with buyers Also, as a startup founder, you’re in the best position to reach out to prospects online or in person through your professional network. As a result, you’ll be able to focus on their needs and deliver personalized experiences early on. And this is a big deal.

Sales Hiring 104

Sales Hiring Scale Outsourcing Services Payment Services 104

SaaSX

JULY 26, 2020

If all your customers sign up online and accept your terms & conditions, you don’t need this role. The great thing about a contract manager is that if you hire the right person, this role can also act as an internal project manager doing some legwork on security assessments. ” or “Can I wire payment?”

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

User Pilot

APRIL 7, 2022

Use story mapping before designing and coding the final solution to visualize potential user flow and put brainstormed ideas on paper. There are two methods of user research — qualitative and quantitative. Qualitative UX data analytics tells the logic of the user experience with a web app. UX-Analytics-Instead-of-App-Analysis.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

The SaaS Garage

JULY 28, 2021

Contentful, formerly known as a UI-free content management system (headless CMS), now views itself in a broader light. More simply, Contentful provides customers with a service that will deliver images, words, and other content to their applications and websites around the world, quickly. Other companies are rather good at that.

API abstraction (application programming interface 52

API abstraction (application programming interface Payment Solutions Payment Services Payment Methods 52

ProfitWell

MARCH 3, 2020

Dave Kellogg , the consultant, advisor, and blogger with an expertise on enterprise software startups—author of the cleverly titled Kellblog —recently posted a piece on Coronavirus and its correlation to CEOs everywhere. Call your fellow CEOs or Chief People Officers in your portfolio peer group, or peruse online and read documents.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

ChurnZero

MARCH 22, 2019

It’s especially great if you get payment up front and then know that customer is profitable from that point on. . We had one of our portfolio companies with 60% of their headcount reporting up through CS, and that’s how they focused and was the culture of the business. You of course would rather buy from your CS person.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

USIO

APRIL 11, 2025

Manual payment processes dont just slow you downthey hold your entire operation back. Despite advances in automation, too many businesses are still navigating clunky systems, delayed transactions, and costly inefficiencies. At Usio, we believe payments should work for your businessnot against it. More vendors. More invoices.

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Highlights: 07:53 What happens when commercial scale outgrows your technical scale. Sense of it.

Scale 83

Scale Technical Advisors Sales Hiring Technical Review 83

Sales Hacker

FEBRUARY 11, 2025

There’s so many breadcrumbs online, but they’re everywhere. I used to be an inbox zero kind of guy, but as my personal media presence, the fund and our community [00:02:00] grew, it became harder and harder to actually make that happen. We’re basically the same person. Jordan Crawford: The list is the message.

ChatGPT 87

ChatGPT AI Payment Methods Payment Services 87

Sales Hacker

DECEMBER 10, 2024

52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25)

Scale 116

Scale Sales Hiring Scaling CTO Coach 116

Sales Enablement, SaaS and Growth

JULY 24, 2018

I’ve been working within the software as a service (SaaS) industry for more than five years now. During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. Understanding what, when and where to place your bets is hugely important.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131